[Resolved] Aircel — 3g

bssantanu

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

Name- Santanu Biswas, Ser No.- [protected], iccid:[protected].
Recharged on 09/09/2012 with Rs 128/-, offer 500mb 3g data.Transaction KOR[protected]. But the speed I got is 35 kbps. Complained same day at 15:15 hr, executive name was Suman, but he was giving some irrational reasonings and disconnected without registering complaint. Then at 15:25 spoke to Prasanta and he took the complaint and given me the no. of nodle officer. [protected]. Registered a complaint with Malavika on 10/09/2012, complaint no. [protected]. She told me that it will be solved within 72 hours. Today I called 198 to check the status. Jhuma told me it will
resolved before 12:00 noon. When it was not done I called 198 but they are telling they cannot do anything.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

eribus

from Mumbai, Maharashtra

i am a 3g user.. sir my problem is i am not getting the 3g speed from 2 weeks my gprs speed sucks ..this happens only in my area my friends are getting maximum speed but in my area 3g speed sucks..plezz.. do somthing .....area name titagarh ali haider road kol-700119...

champader

from Dehra Dun, Uttarakhand

Reliance — 3g

Reliance 3G service is till not launch in Raichak. why too late ?

champader

from Dehra Dun, Uttarakhand

3g till not launch in raichak. why too late ?/

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We are still in the process of launching 3G in various circles. We shall keep u posted. Thank You.

Regards
Aircel Customer Care Team

Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Umeshwoo

from Delhi, Delhi

I have been aircel 3G for the past few weeks. after the limited usage of 3G data, am not even gettin the speed of HSDPA services..Pls do provide a solution for this problem.

My Aircel number :[protected]
Name : Umesh

Guru Raj

from Chennai, Tamil Nadu

DEAR SIR
MY AIRCEL NUMBER IS [protected] i am using 3g i recharge my net pack with rs.128 and receive 3g speed for only 500mb data after that for 15 days i receive 2g speed of 128kbps and for next 15 days i receive only 30 to 40 kbps speed only i complained about this to customer care for many times but no response so take necessary steps about this 3g speed on aircel.awaiting for ur positive reply.
WITH REGARDS,
R.GURURAJ.

HNTikandar

from Pathanamthitta, Kerala

sir, i am not getting 3g speed regularly, pl check it. my ph no.[protected]. HNTikandar.

smart82

from Kolkata, West Bengal

i want to deactivate airel rs198 3G plan on my number...i don't know how to do so...calling custumer care but no response

smart82

from Kolkata, West Bengal

i want to deactivate aircel rs198 3G data plan on my number [protected]...how to do so...call custumer care but no response

samad2513

from Hyderabad, Telangana

I cant use 3g network in my mobile?