[Resolved]  Aircel — outgoing call

Address:

North 24 Parganas, West Bengal

i have buy a new aircel num [protected] from Barasat , nayapara(Kolkata 700125) on 25/10/2011..sim num is[protected], i have give 50 rs and document and photo to retailer... He activate this num..

today morning ,2/11/2011, when i call from my num to any num , i am hearing a voice "this services not available to this num,to activate please contact [protected].".. i call to this num, and become to know that this num is customercare num... i tell him my problem, he told me that we are not receive your document, please contact to retailer... so i call to retailer by my other num, retailer tell me that i have send your document to aircel office, you contact to customer care....

Now , sir i am puzzled, i am far away from kolkata for job and i will go to kolkata after 2 or 3 month.. i am not able to call to my family..

please , please , sir do need full steps as soon as prosible so that i can other num..
My aircel num [protected]
sim num is[protected]
last recharge 10 /-
my name : sanjib kr paik