[Resolved]  Aircel — ILLEGIBLE SWAP AND MNP

Address:Ganjam, Odisha

Dear sir/madam,
My aircel no [protected] was swapped and ported out to AIRTEL illegibly ON 14072011 and I want to know
1.on which date it was swapped,
2. what was the porting code,
3.from which IMEI NOHANDSET THIS CODE was generated,
4.from which SIM NO this porting code was generated
In this regard I contacted mrs Madhuchanda Nanda [protected] without any answer.
How a persaon is getting the swap and portable code without any legal document varification
kindly let me know over email [protected]@gmail.com
or ph no [protected],or else suitable legal suit will be initiated against the company management for such careless scenario. For ur information the same situation happened on 24092010
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Samantray,

We really apologise for the inconvenience. We are looking into the matter and your concern is being dealt with highest priority.We assure you that we are committed towards resolving this matter at the earliest.

Regards
Aircel Customer Service Team
BERHAMPUR GANJAM ORISSA 21st AUG 2011, 6 45 PM

DEAR AIRCEL CUSTOMER SERVICE TEAM,
With regret I am to say that after 21 days and so many daily telephone calls to your appellate authority over [protected] and 2nd email on 16082011 your team is unable to answer the basic questions put by me, your daily activity report on the matter and I also want to know how Airtel authority accepted the porting in without verifying the customer details of the donor company/network .
Expecting a quick response and a mutual settlement off-the-court,
yours very very unfortunate and unhappy customer

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