[Resolved] Aircel — bill complaint | |||
Dear Sir, I have received bill (Mobile no : [protected]) for the period 20/10/2012 to 20/11/2012. The bill has mentioned & charged aircelwap and vas subscribe which I have never using aircel wap and vas.Past 6 Month Billpayment Clear and No Issues.But I was charged an additional amount of Rs.2450 something,On receiving the bill, I did raise a complaint to Aircel. where I was informed that no resolutions were taken up since now. under this circumstances can we say this is an unfair billing? I am not making any further payments to this payments I have attached the e-bills for oct & nov-2012 for your reference. "Warm Regards" B.Ahamed Munaskhan. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
Rohit Chawla this side. ( M : [protected])
I port this no in Aircell... approx 6 month back.since starting I am not able to get my aircell bill on time even online...
i discussed with Customer care centre.. due to some wrong mail id this problem occur..
I updated my mail ID that is [protected]@rediffmail.com,
even all this I am not able to get my bill on my Mail Id as well as Hard copy.
since last week I request your Customer care for e-Bill, yet i am not receive this billl..
please make a call & give me bills as soon as possible.
Regards
Rohit Chawla
[protected]
Rohit Chawla this side. ( M : [protected])
I port this no in Aircell... approx 6 month back.since starting I am not able to get my aircell bill on time even online...
i discussed with Customer care centre.. due to some wrong mail id this problem occur..
I updated my mail ID that is [protected]@rediffmail.com,
even all this I am not able to get my bill on my Mail Id as well as Hard copy.
since last week I request your Customer care for e-Bill, yet i am not receive this billl..
please make a call & give me bills as soon as possible.
Regards
Rohit Chawla
[protected]
Dear Sir,
I have received bill (Mobile no : [protected]) for the period 20/09/2013 to 20/10/2013 for rs-281/-.After that my unbilled usage shoots up to more than rs-600/- suddenly on query customer care executive told me bill is due to internet usage but i have not used that much i was a customer for last four years then my o/g and incoming facilities are withdrawn request for bill correction to keep the faith of a valuable customer thank u.
"Warm Regards"
Basanta kumar Jena
Assam Circle
I have received bill (Mobile no : [protected]) for the period 20/09/2013 to 20/10/2013 for rs-281/-.After that my unbilled usage shoots up to more than rs-600/- suddenly on query customer care executive told me bill is due to internet usage but i have not used that much i was a customer for last four years then my o/g and incoming facilities are withdrawn request for bill correction to keep the faith of a valuable customer thank u.
"Warm Regards"
Basanta kumar Jena
Assam Circle
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret for the inconvenience caused. Your issue has been escalated to the circle, we shall get back on the same soon.You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Social Media Team