[Resolved]  Aircel — Do not disturb service not activated

I am Aircel customer.My aircel no. is [protected].i have send a message to activate Do not disturb(DND) service on 10th aug.i have got a conformation message regarding my msg nd it inform me that my DND sevice will be activated from 24th sept.My reference no. for DND registration is S[protected].But after 24th sept i continously recieve calls nd SMS from Aircel.So i have again filed a complain against it.My complain no. is[protected].But still up to today also i m recieving calls and sms from aircel
Pls Help.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is quite weird, if the DND service has been activated it is not possible that you still receive calls. It is a government regulated norm which all telecom players have to follow. I would suggest you to get in touch with the concerned officer and refer to the registration number. I am sure the problem will be solved
tod ke phek do SIM ko Airtel apnao... ;)
I got Aircel Connection 2 months back. I activated Do Not Disturb Service (for stopping promotional calls). They said it would take 45 days to process. I waited patiently for 45 days. Still calls kept coming in. Then I call their customer care. They give me a complaint number. I received sms saying complaint taking into account. Yet I recieve calls from Aircel at odd time (while sleeping, office, early morning). I am fed up of it. Is there some way that i can sue them or something?
"This generally gets activated in the given time. There must be some technical issue, try and speak to the customer care and get the status of your registration. Good luck.

"
Hi Gopikrishnan,

I have registered DND twice a time and I am a customer for aircel for the past 5 years the service is good
Recent past I am getting lot o[censored]nwanted Messages Requesting you to avoid necessary messages through my MB for a long standing customer

regards
R.GOPIKRISHNAN
+[protected]
+[protected]
dear Aircel Communication,

please check my Aircel no. and Activate DND Service

Mobile No. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information