[Resolved]  Aircel — Couldn't stop auto renewal

Just dial to *121*091# for
PI9 deactivation

Hi,

We regret for the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at www.twitter.com/@Aircel


Thanks!
Team Aircel India

For deactivation dial: *122*801# (for PI 8), *122*1701# (For PI17)

How to deactivate the mrng 6am to 9am free 3G i subscribed for few days but now i cant deactivate it customer care always busy the line was not connect to the executive person

How can we deactivate the 6am to 9am package it was auto renewed every day [protected] this is my number plzz deactivate this subscription ...

List out all the packages deactivate code you people send the activation code only but we cant deactivate when we wnat to stop the service customer care also not responding for our calls list out all the internet packet deactivation codes this thing not good daily u deduct some balance from the customer for some reasons

It is worst service i ever seen.. Customer executives will not respond properly at any time..
If we called twice means they will do something in there system.. so that our call will not get connect to them.
what they are thinking about the customers i am not getting. Connecting to line will get nearly 10-15 mins.. after that also if the msg "our executives are too busy so you can call later or msg HELP to 121" comes means what can customer do after calling many times..
thats why the executives will get good scoldings from customers..

how to remove auto renew pi 37 pack...my almost rs.200 is gone...i wondered how it went...just now 37 was gone n a message saying renewed 300 Mb for 10 days at pi37...i did, *121*3701# is it deactivated?...it gave me message saying service deactivated...but do i have 300MB for 10 days or it's also gone...because i have activated 2gb*3 month at 447 already... I want that 300 MB to finish 1st because my 2GP may not finish in 10 days. so 300MB willl go in vain. How does it work??

how would i know how much 3G data is left or total used after i start using...aircel only shows how much is used each time??

what would happen if i activated another 2GB*3 month pack after 15 days of my previous same plan. Does it works like this, after 2GB of previous plan finishes, new plan starts working and when it finishes, again previous plan start working.

Hi Nabin, whichever is latest pack that would be your pack.(In other words it would replace your existing pack). I faced the same issue.
By mistake i e-recharged PI 128 twice. but the customer care told me it wont be considered and the latest one would be the final one.

AIRCEL CONNECTION IS WORST. ALL SERVICES GET AUTO RENEWED DUE TO WHICH WE AS A CUSTOMER FACES A LOT OF PROBLEM.
WHEN WE TRY CALLING CUSTOMER CARE IT SAYS ALL HELPLINE ARE BUSY WILL CONTACT YOU BUT TILL NOW I DID NOT RECIEVE ANY SINGLE CALL.
THIS COMPANY CHARGES PEOPLE FOR UNNECESSARY THINGS.
WORST THAN ANY OTHER SERVICES

Hi
I have once subscribed for aircel 3G internet pack for a week (Rs.37). Now it is getting auto renewed, everytime Rs.37 is being used. I have contacted customer care and they said it would be deactivated in 2 hours and that I would receive a deactivation message. Sadly no response.
The service to customers is poor. I very badly regret for choosing Aircel. Which promises 3G BUT NOT EVEN CLOSE IN PROVIDING 2G speed and this auto renewal is a type of fraudulence as no customer is aware of it and every week balance is being deducted.

Please someone help me on how to deactivate the aircel auto renewal pack, there is no way even to reach the customer care executive as there is heavy traffic. This is not good, i[censored] have an auto renewal code which works fine the deactivation code doesnt work makes no sense.

Kindly help me on this front please.

Hi SWITI JADHAV,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi SWITI JADHAV,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi SWITI JADHAV

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

[protected] on this number i get message :Mah340 RC 3 has renewd aircel mobile number...and i loose every day 3rs..i tried calling cusmer care n tld them n they said v ll deactiave this service...bt still nt...plz stop cutting my mney...

[protected] on this number i recharged PI-9 yesterday using ussd code...but it is getting auto renewd or something like that ... I had done a recharge of 20 before but after deducting now it is 5.28 ... plz look into this matter

Dear Prithijit Das,

We regret for the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Amount Deducted:

Warm Regards,
Aircel Social Care Team

I have activated PI 9 For [protected]. Kindly help me getting it deactivated. is there any ussd code I can use?

I tried to unsubscribe from pi 9 pack by the above code it keeps on getting renewed. Please help me unsubscribe it. Everyday you all are deducting money from my balance. The codes don't even work. Aircel service is very poor.

Dear Customer(tan d),

To deactivate Rs.9 unlimited data pack, you can dial *121*902#.

Warm Regards,
Aircel Social Care Team