[Resolved]  Aircel — Cheating customers

Address:Ghaziabad, Uttar Pradesh

My phone number is [protected]
I have ported out my number from vodafone to aircel because i was promised cheaper call rates with a completely similar plan.
I placed a service request with AIRCEL to activate a service pack which will eventually reduce my call rates. After a few days i was informed that my plan is not valid for this service pack.
Where as i was promised that this service will be activated. I have been cheated and the customer care center is not bothered about the incident. They not interested in finding out which dealer made you this promise.
I have also checked on AIRCEL website and its not mentioned any where that the service can not be activated on the plan that i am using.
Its a case of FRAUD.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience, Kindly mail us your Aircel number along with registered details ( name, address ) so we could help you in a better way . Do mail us at [protected]@aircel.co.in .


Regards
Aircel Customer Service Team
Dear Customer

We hope that our team was able to satisfy your concern succesfully. PLease do get back to us for any further help.

Regards
Aircel Customer Service Team
Beware of Aircel. They are charging money in the normal way even if you recharge a top up or a special pack and when you call they have the worst customer care service. They are threatening people if you say anything against them. Never use Aircel connection. Worst network. Worst company.

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