[Resolved] Aircel Postpaid — Not able to deactivate the caller tune | |||
Hi, I have an Aircel postpaid connection. I was activated the caller tune. But, now i don't need the caller tune facility. And also i'm not able to deactivate the caller tune facility. When i screw on the Aricel site, i got the solution (Please see the attachment 3rd question). I tried as they guide. But, the number (53000) is wasting my money only, not use at any time. This number (53000) only guide to me, how to activate different type of songs only, not give to me, the deactivation procedure. Please guide me, to save Rs. 30 monthly. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Aircel — No Proper caller tunes
I am Venkatesh.I am using Aircel for past 4 years. But it is doing some stupid things like giving missed call frome from 5 digit numbers.once we call to that number some songs are playing and 6rs for that once we ask custemer care they simply saying why you are calling to that number.Today i send message to get caller tune but in the data base there is no song related to the movies but they are collecting 1 rs per message. in Airtel and Vodofone its free of cost for searching they maintain good data base for all songs. I plan to quit Aircell. I recharge 300-400 per month but all waste. My no is [protected]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused. In order to deactivate your dialer tune simply send SMS DT DACT to 53000. Kindly get back to us incase of any concern at [protected]@aircel.co.in.
Regards
Aircel Customer Service Team