[Resolved] Airtel 4G LTE — connectivity

hemadhananjay

from Gurgaon, Haryana

Address:

Karnataka

my self is hema

On 30 july 2013 i have purchased the airtel 4G LTE wireless connection they provide me the wi-fi router and the sim card to me
after all verification done they told me to switch one the router but that router is not working, the signal is not showing up and
from that day to till now am calling to the customer care centre no body is helping me regarding this problem and i registered the compliant
too after two days i call to the customer care asking about the compliant they are telling the compliant has closed because they are not able to contact me but nobody has called regarding this please help me otherwise disconnect the number give my money back mu old compliant number is 52095984

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Naushad perwaiz

AirTel — about connectivity

My mobile no:[protected] I am a lifetime customer from last two years. But from last fifteen days when ever i call on this number from idea cellular other than any airtel number I just get the response plz check the number.

varun mutre

from Agra, Uttar Pradesh

my internet bdci H

John Mathew

from Bengaluru, Karnataka

AirTel — Call connectivity

My home town is in kerala. There the telephone code is 0479. Am working in Chennai. And my mobile number is [protected] which is Airtel. From this number i am not able to call any of the number starts with 0479 code, it gives the response as "All the line to this route is busy". If you try calling 25 times you will get once. But in real time, it wont even connect at all. And its not my number's problem. And its not the problem of destination number, because its not for one particular number, its all the number coming under that std code. The same problem persist for all the Airtel customers in TamilNadu. When trying those number from other operators, its working nicely. This problem i am facing from october 2007, in between i have given10 complaints through customer care. But those people don even understand what the problem is. Airtel provides the best mobile services in india, but it have the most worst customer care and back end people i have ever seen.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Hema,

Further to our discussion dated 08 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Hema,

We would like to inform you that your concern listed 08 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33