[Resolved]  Airtel — Collection Executives - Showing hell to me

Address:Andhra Pradesh

Hi

My No is [protected] and i didnt paid the bill for couple of months and now the collection executive started calling and i said i want to settle the amt

Total amt : 5500

Amt settled : 3500

So i said i ill pay 3500 and they told that i ill get the settle ment letter only after the payment made ... on 29th April i made payment and i have receipt wit me now the problem starts.. Next day onwards while i tried to call the executive they are saying invalid or wrong no or saying different name ... 2 days back they started harrsing my contacts ... which is totally unfair and i m sure its against the TRAI where they don't have rights to access my personal contacts.

I have complained to Nodal department -- Nasima (Name of the person ) I did twice but action is nill

Can some on do needful ??
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Rakesh

Try to resolve it soon i m getting calls from collection department ...

Neha - [protected]
Dear Rakesh,

I m not neha the no which i given is from collections team and the lady name is Neha. She is keep on calling me.

Hope a lighting reply soon.

Srihari
Replied on the given id ... Please revert back asap

Sri
Can some one reply on the issue ... I m getting calls but there is no resolution yet.


Sri
Mr.Rakesh Please respond as i m getting calls from Neha - [protected] she is harrsing me like any thing. She doesn't have any respect towards the customer.


Hope a quick response which will help me.
Dear Rakesh,

Don't be so smart i have mailed u and i didn't hear any thing from u...

Proof :


from [protected]@in.airtel.com
to
date Sun, May 22, 2011 at 1:07 PM
subject Collection Executives - Showing hell to me
Important mainly because of the people in the conversation.

hide details May 22 (9 days ago)

Dear Customer,



This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.





Regards,

Rakesh Kumar

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@in.airtel.com <mailto:[protected]@in.airtel.com>





Connect with us 24X7 and we will be happy to assist you with a swift
resolution to your queries on all our products and services.

<http://www.orkut.co.in/Main#Profile?uid=[protected]>
<http://www.twitter.com/airtel_presence>
<http://www.facebook.com/pages/Airtel-Presence/[protected]>
<http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
>





________________________________

From: Srihari Reddy < > [mailto:Srihari Reddy
< >]
Sent:[protected]:58 PM
To: [protected]@in.airtel.com
Subject: Collection Executives - Showing hell to me



Dear Airtel,

Please check the below

My contact no:
https://www.consumercomplaints.in/my-complaints.html
ng-hell-to-me-c573222.html



--
[protected]
Srihari




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