Airtel — Auto Activation of services | |||
I recently ported out my number from vodafone to airtel. On 19th March, I was in Delhi in a meeting when suddenly I got repeated messages from AT-AIRNF saying "Thankyou for using HELLO TUNES SUBSCRIPTION sevices. you have been charged Rs. 30". Since I had not started any of these services and neither wanted to, I reported the incident to 121 from Delhi (under roaming) but the just kept my call on hold each time. I also wrote an email to he corporate customer care regarding the issue on the same day. After a couple of days, I received an email from corporate customer care that the Hello tunes shall be deactivated. However, when I inquired about payment of the charges, there was no reply from the customer care. The issue still persists. Why should I pay any charges when I have not subscribed to any services. Is airtel trying to make money by doing such fraudulent auto activation activities. Who is responsible?? Was this information helpful? | |||
Add a Comment | |||
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment