Airtel Bharti — Services

Address:

Delhi

Hi,

This is to notify you that I took a postpaid mobile corporate connection with AIRTEL. Services went on working perfectly fine. I made a partial payment against my bill of 400RS through my NET BANKING SERVICE. Money got deducted from my account but after a week. I received a message from AIRTEL that payment was declined & they asked me to contact my bank. HDFC raised a complaint on ref DELC[protected] & later on HDFC confirmed that payment has been successfully credited to AIRTEL. Thereafter I did not had any conversation with AIRTEL. I made another another partial payment towards airtel, which was for 250.00. In total a payment of 650.00 was made against my AIRTEL account.

I left delhi on 05/09 to lucknow in a remote village, airtel services were working fine but later on it got suspended. I made 12-15 call to customer services but airtel rep were simply disconnecting my calls. It was bad day i thought & my bad decision to take airtel. I am happy with VODAFONE since last 10yrs but took airtel just couple of months back and got into trouble.

I should say that services were pathetic. I wasted my days in chasing payment & to remove barring from my services as partial payment was made. According to my credit limit they should not stop my service.

Which they did & I didn't liked it. I made a decision that wont use airtel anymore.

I am disputing the rest of the bill against the inconvenience caused while chasing payment, left with no service in a remote area. Where mobile was only way of making emergency call. This was a bad impression left by AIRTEL. I was in middle of no where without any service on AIRTEL though usage was far below my credit limit.

I want to terminate my AIRTEL account without any payments due to appalling services.

MY AIRTEL NUMBER IS [protected]




Thanks