Airtel — Bundle data offer unavailed

Address:

New Delhi, Delhi

Dear sir, I am Devender Singh and my mobile no is-[protected].I Had Purchased a Samsung Handset GT-7562 S duos and the airtel data bundle offer was not added in my account.I had even called customer care and asked for the solution but they kept on offering me some time duration,but always failed...should i go to consumer forum for this case or you will short out the matter. sir,if you short out the matter then i will remain greatful to you.