[Resolved]  Airtel — Unwanted subscription of cricket alerts

Hi,

My Airtel Number is [protected].

One fine day, I suddenly received a sms on my cell saying thanks for subscribing to cricket alert services and they reduced my balance by 30 Rs.
After complaints at 121 and also sending STOP sms to 121 and UNS to 52906 they r not stopping the service and keep on cutting money from my balance. Pls. tell me what to do???
The sms r a headache for me at the night. Should i stop using Airtel connection???

Please revert back with proper solution to this problem.

Regards
Nirav Dedhia
Was this information helpful?
No (2)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

My Airtel Number is [protected].

One fine day, I suddenly received a sms on my cell saying thanks for subscribing to cricket alert services and they reduced my balance by 30 Rs.
After complaints at 121 and also sending STOP sms to 121 and UNS to 52906 they r not stopping the service and keep on cutting money from my balance. Pls. tell me what to do???
The sms r a headache for me at the night. Should i stop using Airtel connection???
my no. is [protected]
Please revert back with proper solution to this problem.

Regards
anureet jolly
My number is [protected]. I am getting charged for cricket alert which I did not activate. I also sent STOP to 121 but still I am getting charged.
Its very irritating and disturbing. The sms are a headache for me at the day & night. My money is getting wasted, Plz de-activate my service for cricket alert.

Kamal
my mobile number is [protected]. these cricket alerts are just annoying me.. please deactivate this services.. this is ridicules and just way to earn moneyt
My mobile no is [protected], kindly stop these cricket news alerts AS SOON AS POSSIBLE or else i will file a complaint against you guys, this is very pathetic. I didn't activate this services then why the hell i am getting all this messages and Airtel is deducting money from my balance (i dont want cricket updates even if it is free)
Many more Airtel customers (above ones) are facing same issue so this seems to be critical problem. Kindly confirm once this is deactivated or i will take serios action against Airtel.
hi,

[protected] this is my number.last one month activated for cricket am lot time sms send to customer care but still reduced my balance. want can i do.
My mobile no is [protected], I want to stop these cricket news alerts and sports news alerts immediately, otherwise i will not use Airtel.
my mobile no. is [protected], im getting unwanted cricket alerts from approx a month n deducting my balance unnecessary, i[censored] people dont stop it, i will discontinue your connection and unfortunately i have to change my network provider...
my mobile no. is [protected] and im getting these irritating cricket alerts and my balance is also getting deducted unnecessarily, if this continued unfortunately i have to change my service provider.
hi my mobile no. is [protected]...i want to stop these sport news i keep getting...tried to unsubscribe but i still keep getting these messages..plzz stop this
My mobile no is [protected]. I want to stop these cricket news alerts and sports news alerts immediately .. otherwise i will disconnect the airtel connection.
My Mobile NO. is [protected] . I wan to stop cricket news alerts and sports alerts immediately. Please send an alert how to stop this if not required or else stop this immediately.
Hi, My no is [protected]
I'm getting cricket scores unwanted without any subscription,
My money has been deducted for past one month and I'm not able to contact airtel customer care.
now my bal came from Rs.80 to Rs 6.
Please unsubscribe this cricket alerts as soon as possible.

AirTel — Unwanted Subscription

Hi,

My Airtel Number is [protected].

One fine day, I suddenly received a sms on my cell saying thanks for subscribing to cricket alert services and they reduced my balance per sms,per day.
I dial *121*5# but there is no any reply.
I would like to stop this service but not stopping the service and keep on cutting money from my balance. Pls. tell me what to do???
The sms r a headache for me at the night. Should i stop using Airtel connection???

Please revert back with proper solution to this problem.

Regards
Rashmi Macwan
They do provide service like this...some are noticed and some are not.
Unwanted subscription of cricket alerts
Hi,

My Airtel Number is [protected].

So many times, I received a sms on my cell saying thanks for subscribing to different alert services and they reduced my balance by 35 Rs.
After complaints at 121 and also sending STOP sms to 121 and UNS to 52906 they r not stopping the service and keep on cutting money from my balance. Pls. tell me what to do???
The sms r a headache for me at the night. Should i stop using Airtel connection???

Please revert back with proper solution to this problem.

Regards
C K Sahu.
My Airtel mobile number is [protected]. since lst 5-6 days i have been receiving a message that " AT - AIRINF Thank you for choosing Job Alerts" and " You have been charged Rs. 1.5 for 1 day" . But I didn’t subscribe any Job Alert . my no. is on roaming so i couldn't call customer care. so please help me to get rod of this.
Alok Kumar
Namaste Mr.Kumar,

We would like to inform you that your concern listed 30 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
My no is [protected] and i got a message from airtel AT-AIRINF saying i have been charged 40 rs for subscribing to hollywood gossip, and even told me the balance after the deduction.
Not only would i like an unsubscription but also refund as well
i'm recieving cricket news alert every ten minute and its disgusting.. please stop it .. the msg is coimg from AT-NWALRT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information