[Resolved] Airtel — Unsetisfaction with customercare | |
Respected Sir, Sub : unsetisfaction with the customer care officer of Airtell My Mobile no is [protected].I had call to customer care office to ask about my land line call rate...They told me that your call rate is 1 rs/min. After that I call my friend on [protected] whis is a bsnl landline no.And my talk is 45 seconds.But I pay 1.80 rs. After this complication I again call them and ask about this they told me "It is our mistake and we will send you your .80 paise back in 24 hours...After talk with them I again Call on same no and talk for 9:30 minutes...And the charge is diplayed 18 rs.. After that I again talk with the executive officer and he told me that you have same rate 1.80 rs/minute and we can not give your money back... I want a legal solution this..How can I complain against AIRTEL? I have talk with the lots of person named ARCHANA , Mohit of airtell customer care..I dont remember all the names. I realy need a solution.And i have faith in my government...Plz solv my problem as fast as possible... your faithfully, Mahendrakumar C. Dagli Nano bhatvado, Near Ram Mahel mandir, Viram gam-382150 [protected]@yahoo.ocm (M) [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 30 Comments | |
Comments
respected sir/madan,
i am using airtel connection my no is [protected] i tried to download a game thrice it was not downloaded and my Rs 150 was deducted . i loged a complain 7-8 times in customer care but they are confused and could not solve the issue... please revert back as soon as possible
Thanking You
kunal
i am using airtel connection my no is [protected] i tried to download a game thrice it was not downloaded and my Rs 150 was deducted . i loged a complain 7-8 times in customer care but they are confused and could not solve the issue... please revert back as soon as possible
Thanking You
kunal
Dear Sir,
Now I understand, and I am sure, the choice of getting a postpaid connection form AIRTEL was a blunder.
I took it to save my valuable time ( at least I value my time), and tried to open my account on ur site to save ur time 15 days back. i have my id- madhujayanti and got the password via sms.
Astonishingly, after spending around 15 hours on net during these days, I am yet to register my account.
Therefore, I urge, if for any reason u r not able to register my account, Pl, pl, pl send a sms to that effect so that I will stop trying for registration.
Yours faithfully,
Madhusudan Behera.
Now I understand, and I am sure, the choice of getting a postpaid connection form AIRTEL was a blunder.
I took it to save my valuable time ( at least I value my time), and tried to open my account on ur site to save ur time 15 days back. i have my id- madhujayanti and got the password via sms.
Astonishingly, after spending around 15 hours on net during these days, I am yet to register my account.
Therefore, I urge, if for any reason u r not able to register my account, Pl, pl, pl send a sms to that effect so that I will stop trying for registration.
Yours faithfully,
Madhusudan Behera.
My cell no - [protected]
I m really sorry, I forgot to mention it in my complain, I regret the inconvenience of reading the same complain twice.
My Original Complain
~~~~~~~~~~~~~~~~~
Dear Sir,
Now I understand, and I am sure, the choice of getting a postpaid connection form AIRTEL was a blunder.
I took it to save my valuable time ( at least I value my time), and tried to open my account on ur site to save ur time 15 days back. i have my id- madhujayanti and got the password via sms.
Astonishingly, after spending around 15 hours on net during these days, I am yet to register my account.
Therefore, I urge, if for any reason u r not able to register my account, Pl, pl, pl send a sms to that effect so that I will stop trying for registration.
Yours faithfully,
Madhusudan Behera.
I m really sorry, I forgot to mention it in my complain, I regret the inconvenience of reading the same complain twice.
My Original Complain
~~~~~~~~~~~~~~~~~
Dear Sir,
Now I understand, and I am sure, the choice of getting a postpaid connection form AIRTEL was a blunder.
I took it to save my valuable time ( at least I value my time), and tried to open my account on ur site to save ur time 15 days back. i have my id- madhujayanti and got the password via sms.
Astonishingly, after spending around 15 hours on net during these days, I am yet to register my account.
Therefore, I urge, if for any reason u r not able to register my account, Pl, pl, pl send a sms to that effect so that I will stop trying for registration.
Yours faithfully,
Madhusudan Behera.
I am SUNIL from MUMBAI . MY number is [protected] . my opreter is AIRTEL . I have priped card.
my complaint =From last 20 days every day airtel cut my balanc without any reason after my complent they transfer my balane but last time they cut my balance of 45 Rs. and they give me one hello tune . but i never apply for hello tune now i am asking for my 45 Rs to return they cut my line to talk 121. now when i try to tal airtelthan cal feale .plz help
my complaint =From last 20 days every day airtel cut my balanc without any reason after my complent they transfer my balane but last time they cut my balance of 45 Rs. and they give me one hello tune . but i never apply for hello tune now i am asking for my 45 Rs to return they cut my line to talk 121. now when i try to tal airtelthan cal feale .plz help
regarded sir,
My cell no [protected] of your canection.my complent is that " when i colling custmer care atomaticaly the chareges are cuted from my prepaid account balance.The service you provided to me for custmer care is not tol free.I like to request you to please make that tol free.
thank you.
your sincerly,
sanjay
My cell no [protected] of your canection.my complent is that " when i colling custmer care atomaticaly the chareges are cuted from my prepaid account balance.The service you provided to me for custmer care is not tol free.I like to request you to please make that tol free.
thank you.
your sincerly,
sanjay
sir.. my mbl no [protected] i want my call dtel. tis manth .. out going or incomeing to.. plz sen my mail add .. thanx..
my self aftab alam
my complaint was my phone held
doing subscription why the compny do
allrdy difine my number every year and
the last mont.
becz i am nt a subscriber
so kindky any action abt my number
my no - [protected]
Thanx...
my complaint was my phone held
doing subscription why the compny do
allrdy difine my number every year and
the last mont.
becz i am nt a subscriber
so kindky any action abt my number
my no - [protected]
Thanx...
To
The General Manager
Airtel Jharkhand,
& India
Sub: Low network coverage at Panchet, Jharkhand India
Dear Sir,
I would like to again inform you that, I am residing at Panchet Dam, Dhanbad, Jharkhand, Sir, the people of airtel subscriber of this area are facing lot of problems from 3 to 4 month due to low network covergae. It is totally unjustified.
It is therefore, I request you to kindly resolve the problems at early as possible.
Y/f
Sanjay Kumar Jha
The General Manager
Airtel Jharkhand,
& India
Sub: Low network coverage at Panchet, Jharkhand India
Dear Sir,
I would like to again inform you that, I am residing at Panchet Dam, Dhanbad, Jharkhand, Sir, the people of airtel subscriber of this area are facing lot of problems from 3 to 4 month due to low network covergae. It is totally unjustified.
It is therefore, I request you to kindly resolve the problems at early as possible.
Y/f
Sanjay Kumar Jha
hello
all document are paid for narela office delhi -36
But no any responce you .
Please sir request my payment paid.my mobile no [protected]. discount 2003.
all document are paid for narela office delhi -36
But no any responce you .
Please sir request my payment paid.my mobile no [protected]. discount 2003.
i will not submit the bill of no.[protected] .i was using this no.from last 2 and half year.
reason.
1.without asking me they have increased my credit limt up to 11000.
i have complained so many times that please reduce my credit limit upto 2000.but the refused and told it will not happen.
even the have open my isd calls facility withou taking my oermission.
i will go to consumer forum against airtel to fraud with me.
company is giving me threat.i will also complain against bharti air tel limited to court.
reason.
1.without asking me they have increased my credit limt up to 11000.
i have complained so many times that please reduce my credit limit upto 2000.but the refused and told it will not happen.
even the have open my isd calls facility withou taking my oermission.
i will go to consumer forum against airtel to fraud with me.
company is giving me threat.i will also complain against bharti air tel limited to court.
Dear sir,
From a very bad experiance with airtel, after i have to take this action to make a mail to you.
i have taken the airtel postpaid connection in october 2008.iand i have cancelled the connection in 3rd
feb.2009, by making the payment of 1175.00
in the bill there was the payment of -39 rs.that i have to taken from airtel.but still the company has not relese my cheque.and again make the bill of my cancelled connection.
i had visited the customer care centre many time but they are not giving satisfy answer.
my airtel no. was[protected].
please do the needful as soon as possible.
Thanks&Regards.
Chintan gupta
[protected]
From a very bad experiance with airtel, after i have to take this action to make a mail to you.
i have taken the airtel postpaid connection in october 2008.iand i have cancelled the connection in 3rd
feb.2009, by making the payment of 1175.00
in the bill there was the payment of -39 rs.that i have to taken from airtel.but still the company has not relese my cheque.and again make the bill of my cancelled connection.
i had visited the customer care centre many time but they are not giving satisfy answer.
my airtel no. was[protected].
please do the needful as soon as possible.
Thanks&Regards.
Chintan gupta
[protected]
SIR,
WITH REFERNCESS TO OUR TELEPHONIC TALK WITH Mr. RUPAK DEY AT CUSTOMER CARE EXECUTIVES HE IS AGAIN SAYING THAT THIS IS NOT POSSIBLE TO TRANSFER YOUR LINE FROM POST PAID TO PRE PAID WITHOUT TRADE LIC. AS THIS IS COMPANY PAID CONEECTION AS OF NOW I AM NOT RESPONSIBLE FOR ANY PAYMENT OF MINE ALL THE THREE CONNECTION.
I WILL NOT MAKE ANY PAYMENT FOR ALL THESE THREE NO. [protected]/[protected]/[protected] .
ALSO I AM GOING TO LODGE A COMPLAIN AGAINST THESE INTERACTION WITH ATTACHED E-MAIL RECORD TO THE CONSUMER GREVIENCE DEPT.AS I AM SUFFERING FROM LAST THREE MONTH AND I KNOW THEY WILL TAKE CARE FOR THE SAME .
REGRDS
SARAF RADHE
[protected]
--- On Wed, 4/15/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:
From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.com
Date: Wednesday, April 15, 2009, 5:42 PM
Dear Mr. Radhe,
Thank you for contacting Airtel.
We understand from your previous interaction, you have expressed concern regarding converting form Postpaid mobile number to Prepaid for your Airtel number [protected].
We request you to clear your billed and unbilled amount and submit the following documents at your nearest Airtel Relationship Centre.
Address proof
Photo ID proof
1 Passport size photo
There is an outstanding of Rs. 1033.38/- in your account towards your bill dated 12/04/09 and unbilled amount of Rs. 1016.40/- as on 15/04/09 which does not include the current usage, roaming, rental and discounts, if any in your account.
There are no charges for transferring your postpaid number into Prepaid and you can retain the same mobile number in prepaid. Your Airtel postpaid number will be transferred to prepaid within 48 hours of receiving your documents.
Please be informed that the excess balance will be transferred to your prepaid account after your last bill gets generated and any shortfall balance will be recovered from the available balance in prepaid account.
The excess credit balance if any in your Postpaid account will be transferred to your Prepaid account after your final bill (Post Suspension) get generated.
Kindly send a message PL <location> to 121 (toll free) to know the nearest Airtel Relationship address.
For further assistance, mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards,
Hassan M
Yours sincerely
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us?
Please visit http://www.airtel.in
Dial *121# (toll free) from your mobile and get instant information for your Prepaid or Postpaid Account on your Mobile Screen.
[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtelindia.com
Cc: [protected]@moneycontrol.com
Sent: 15/04/2009 16:12:10
Subject: [protected]
SIR
I AM TOTALLY DESPRATE TO GIVING YOU THIS MAIL I WANT TO TRANFER MY NO. FROM POST PAID TO PRE PAID AS I AM UNABLE TO PAY THE BILL FROM THE LAST TWO MONTH. TILL DATE NO OUTSATNDING AND PAYMENT MADE BEFORE DUE DATE.
EVERY TIME YOUR CUSTOMER CARE EXECUTIVES SAID TO VISIT ANY AIRTEL OUTLET AND I HAD VISITED AT MUSKARAS MORE THAN FIVE TIMES . THEY SAID COME WITH THE TRADE LICENSE AS THE COMPANY HAS BEEN CLOSED FROM WHERE I WILL GET THE TRADE LICENSE.
AT LAST I AM GIVING YOU MY LAST MAIL AND IF THE PROBLEM IS NOT SOLVE FROM YOUR END AND I WILL TAKE THOSE STEP WHICH I DO NOT WANT TO DO.
REGARDS
SARAF RADHE
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
WITH REFERNCESS TO OUR TELEPHONIC TALK WITH Mr. RUPAK DEY AT CUSTOMER CARE EXECUTIVES HE IS AGAIN SAYING THAT THIS IS NOT POSSIBLE TO TRANSFER YOUR LINE FROM POST PAID TO PRE PAID WITHOUT TRADE LIC. AS THIS IS COMPANY PAID CONEECTION AS OF NOW I AM NOT RESPONSIBLE FOR ANY PAYMENT OF MINE ALL THE THREE CONNECTION.
I WILL NOT MAKE ANY PAYMENT FOR ALL THESE THREE NO. [protected]/[protected]/[protected] .
ALSO I AM GOING TO LODGE A COMPLAIN AGAINST THESE INTERACTION WITH ATTACHED E-MAIL RECORD TO THE CONSUMER GREVIENCE DEPT.AS I AM SUFFERING FROM LAST THREE MONTH AND I KNOW THEY WILL TAKE CARE FOR THE SAME .
REGRDS
SARAF RADHE
[protected]
--- On Wed, 4/15/09, [protected]@airtelindia.com <[protected]@airtelindia.com> wrote:
From: [protected]@airtelindia.com <[protected]@airtelindia.com>
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
To: [protected]@yahoo.com
Date: Wednesday, April 15, 2009, 5:42 PM
Dear Mr. Radhe,
Thank you for contacting Airtel.
We understand from your previous interaction, you have expressed concern regarding converting form Postpaid mobile number to Prepaid for your Airtel number [protected].
We request you to clear your billed and unbilled amount and submit the following documents at your nearest Airtel Relationship Centre.
Address proof
Photo ID proof
1 Passport size photo
There is an outstanding of Rs. 1033.38/- in your account towards your bill dated 12/04/09 and unbilled amount of Rs. 1016.40/- as on 15/04/09 which does not include the current usage, roaming, rental and discounts, if any in your account.
There are no charges for transferring your postpaid number into Prepaid and you can retain the same mobile number in prepaid. Your Airtel postpaid number will be transferred to prepaid within 48 hours of receiving your documents.
Please be informed that the excess balance will be transferred to your prepaid account after your last bill gets generated and any shortfall balance will be recovered from the available balance in prepaid account.
The excess credit balance if any in your Postpaid account will be transferred to your Prepaid account after your final bill (Post Suspension) get generated.
Kindly send a message PL <location> to 121 (toll free) to know the nearest Airtel Relationship address.
For further assistance, mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards,
Hassan M
Yours sincerely
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us?
Please visit http://www.airtel.in
Dial *121# (toll free) from your mobile and get instant information for your Prepaid or Postpaid Account on your Mobile Screen.
[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@airtelindia.com
Cc: [protected]@moneycontrol.com
Sent: 15/04/2009 16:12:10
Subject: [protected]
SIR
I AM TOTALLY DESPRATE TO GIVING YOU THIS MAIL I WANT TO TRANFER MY NO. FROM POST PAID TO PRE PAID AS I AM UNABLE TO PAY THE BILL FROM THE LAST TWO MONTH. TILL DATE NO OUTSATNDING AND PAYMENT MADE BEFORE DUE DATE.
EVERY TIME YOUR CUSTOMER CARE EXECUTIVES SAID TO VISIT ANY AIRTEL OUTLET AND I HAD VISITED AT MUSKARAS MORE THAN FIVE TIMES . THEY SAID COME WITH THE TRADE LICENSE AS THE COMPANY HAS BEEN CLOSED FROM WHERE I WILL GET THE TRADE LICENSE.
AT LAST I AM GIVING YOU MY LAST MAIL AND IF THE PROBLEM IS NOT SOLVE FROM YOUR END AND I WILL TAKE THOSE STEP WHICH I DO NOT WANT TO DO.
REGARDS
SARAF RADHE
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
hello
my self vishal shah, well i m glad to tell u that on[protected], i called on 121 for qurey, they disconnecting my call for 2 times, so i m calling on 198 ( complain desk ), i talked with ravi, then he transfered my call to their superior and put me on hold, agan my call was dis connected, so again i call 198 and my call drop, what the bull it is, just tell me what i do, di me favour and do some strictly action against it, hope u replied me
my self vishal shah, well i m glad to tell u that on[protected], i called on 121 for qurey, they disconnecting my call for 2 times, so i m calling on 198 ( complain desk ), i talked with ravi, then he transfered my call to their superior and put me on hold, agan my call was dis connected, so again i call 198 and my call drop, what the bull it is, just tell me what i do, di me favour and do some strictly action against it, hope u replied me
Respected sir,
I Mohd Abdul Hameed mobile number :- [protected] which is blocked with out any conformation or notice as the sim validity is under lifetime package can you tell me the details why the sim is blocked.
I hope you will take action as soon as possible.
Thankingyou,
Yoursfaithfully,
Mohd Abdul Hameed,
mob no:- [protected]
Hyderabad,
Andhra Pradesh,
INDIA.
I Mohd Abdul Hameed mobile number :- [protected] which is blocked with out any conformation or notice as the sim validity is under lifetime package can you tell me the details why the sim is blocked.
I hope you will take action as soon as possible.
Thankingyou,
Yoursfaithfully,
Mohd Abdul Hameed,
mob no:- [protected]
Hyderabad,
Andhra Pradesh,
INDIA.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54495
Pending
0
Resolved
21957
View all 54495 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
sir . i kindly request you to please understand my problem i submited my veryfication three times and i have got no responce from office any of the sim dealer, and i just want you to check out the problem and please sort it out. Please i request you to do it faster it is creating too much problem to me. From Airtel office of sadar bazar (jhansi) i got no responce after i have submited to them three times my It's my sim no. [protected]
Your faithful
sourabh sharma
U.P. (East)
Date:[protected]