[Resolved]  Airtel — Sim card not activated

On 30th.June I got delivery of a sim card and within 2 days varification was completed..till today ie 11th July 2008 sim is not activated..almost everyday I have been calling retailer regarding that and their answer is "your phone is already activated" when I contacted Airtel costomer service to know the status they informed me that the number allotted to you by retailer is already registered with another person who is using it.
Can some one help me out? How can I get out of these useless hassles?
Number allotted to me is:[protected]
The cell of Retailer is:[protected]/[protected]/[protected] & email id:[protected]@yahoo.co.in.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir
we have purchased the new sim card on dt 05/07/08 from kiran mktg at borivali (w).sim no. is [protected] (life time) & I have submitted all document But sim is not activated till date & I have visited the kiran mktg (gallery) twice but despite giving assurances of activation it has not been activated till yet.I am waiting for your response.

Regards,
Vinod Bang
mr, airtel
I'm ajay gajjar from kalol.i have 1 problem? i'm write in hindi.
mere dost ka 1 no bvand hai.wo no gum ho gaya hai uske pas koi dusre document nahi hai.wo no mere ko lena ka hai.to mere ko sim card ka sim no mil jaya to badi mehrbani hogi.
thanks for...
Ajay gajjar
Dear sir, I am using Air Tel mobile services since last 2 years. Earlier i was using Air Tel postpaid service having mobile no.[protected]. Then, during this july i have tranferred my Postpaid connection to Prepaid connection. But, due to any faulty input that issued prepaid SIM have gotten blocked by only your Air Tel personnel. Further, your personnel at Air Tel, Communication Needs, Shop No.1, CS-1 Block, Sector-25, Noida, have issued a new prepaid SIM with the same number on 08 Oct.2008 and activated as well and simultaneously, a lifetime recharge of Rs. 999/- have been made. But, on 20 Oct. 2008, my prepaid SIM have got blocked, and no one is getting why it was happened...? I have made several requests & complaints to your customer support as well as that retail Air Tel counter at sector-25, Noida, but, no one of your personnel is responding to resolve this issue. They all are just replying account is showing SIM is blocked and assuring this No. will get back in next 24-96 hrs. but have not gotten started. Therfore, here i m requesting you to please solve this issue to avoid the threat of improper services from Air Tel. Thanking you.

Airtel Sim — SIM NOT ACTIVATED TILL NOW

Hello,
I have taken Airtel Sim before 3 days. It was not activated till now. Its saying "Sim card registration failed"
my phone no [protected] and my sim no[protected].is not activated since in month plz help us.

Airtel Sim Card — sim card not activated

I have taken airtel postpaid sim card with the no[protected] and the phone no is [protected]. The vendor has taken Rs 300 from me and till now it has not been activated. I have taken sim card on thursday 30th april afternoon and till now my sim card is not activated. Please reply me as soon as possible. Vendor is not lifting the call. HIs phone no is [protected]. He is not lifting the call.

AirTel — Sim stopped

I had bought an airtel life time prepaid sim cost Rs.400/-.after 2months sim stopped without any previous notice.neither retailer nor agent is entertaining us.i have lost hope for those loses .give them some notice because we the merry customer r suffering

AirTel — Simcard not activated

My Airtel simcard with handset was stolen on 01.05.09 at pune in Maharashtra State.I informed to customer care on same day to block the said card which is group mobile no. of Maharashtra State Electricity Distribation Co.Ltd ( MSEDCL). The card is blocked.Then, I received new simcard having same no. on 07.05.09 from Co. But it is not activated upto date . The message on screen like "Invalid simcard"is displayed.
As this No. is my official no. I can't do my office's work smoothly without phone. Hence, it is requested to do needful at earliest.
how to solve outgoinig call stop other calls

Airtel . — reverification

my no is [protected] disconnected due to wrong varification
i want to revarification my no immediaty

Airtel — Sim Block and issued to new customer

COPY OF COMPAINT FILED WITH AIRTELL, AND ACKNOWLEDGEMENT
Date & Time - 17/11/09 & 09:18 AM

Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service


Date: 01/01/2009 09:22:07 AM
From: [protected]@punjlloyd.com
To: [protected]@AIRTELINDIA.COM


Dear sir madam

I have a corporate connection no [protected]. and i have made advance
payment of rent for 1 year.

Around 4 months back i lost my mobile and subsequently i requested for new
sim card at air tell (Sheeba electronics) office at jail road new delhi.

But till date i have not got the sim activated after repeated request at
Jail road center and when i call at your customer care they don t give
complaint no as my connection is not working. They always suggest that i
should visit center and request them and time is passing by but nobody
cares to take any action.

Even after 4 months my connection is not working and i am losing on my
advance rent.

As per my opinion i have prepaid advance rent for 1 year that s why air
tell people are ignorant and not taking any action on my request.

Has my no. been allotted to sum other customer or what s the problem.

You are requested to get my sim activated at earliest and accordingly give
extension of duration in relation to my advance rent

Regards
Vijay Hazari
Legal Secretarial Dept.
Mobile : [protected]
dear sir i want airtel number for [protected] please replay to my email sir thanks, , , ,
TO,
SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
PLZTO,
SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
PLZTO,
SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
PLZTO,
SIR PLZ ACTIVATE MY NEW DUBLICATESIM POSTPAID ACTIVATE
PLZ
CELLNO; [protected]
THANKS

Airtel — AIRTEL stopped call processing

Hi AIRTEL,

I have Mobile phone of NKTEL company having dual sim withVALID IMEI number.
But on my Airtel mobile I was continuously receiving the message like :My IMEI number is not valid and get new IMEI by paying Rs 199.
I have checked and confirmed that the IMEI number of mobile is VALID with the help of messaging to 57886 & also to121.Both messages told me that it is valid.But from today the company stopped my call processing.
But the 2nd sim (Voda fone) is perfectly running well in this mobile.
My Mb Num : [protected]
IMEI number; [protected]
I demand you must start my call processing immediately
Hi ,

I have taken a SIM from Airtel Main office in Sahara Mall ,Gurgaon as my previous SIm stopped working on 18/03/2010 but till date the SIM is not activated .

Kindly activate the same ASAP as I am not able to make any calls.Please find my details below :

Mobile No : [protected]
SIM NO :[protected]
Application No : [protected]
Contact No :[protected]/[protected]

Thanks,
V K Mathur

Airtel — Incoming calls barred and verification documents not processed yet

Dear Sir,

My number is not working and I able to make only outgoing calls but not able to receive any incoming calls.I work as a Independent consultant and this is my only number on which my clients can call me.As they are not able to call me due to which I am losing business ,i.e. a financial loss for me as well apart from the harressment and mentel torture from Airtel side.

The customer care people are doing nothing and suggesting some weird solutions such as to "manually select airtel network on the phone settings" inspite of telling them that I am calling from the same number and airtel is being displayed as the network.Yesterday,other airtel representative told me that the verification documents are not received due to which the incoming calls are barred.I am not able to understand why the documnets are still not processed when I submitted the licence proof and PAN card on 18/03/2010.
Just to give an overview why the documents were required :
I have been using this mobile no for the past 6 years but the sim stopped working due to which i got a new sim from airtel main office,gurgaon by paying rs 25/- on 18/03/2010(as the airtel office in vasant kunj,masoodpur refused to give a new sim and suggested to go to the main office in gurgaon,thereby i had to travel all the way from delhi to gurgaon).The sim was activated after a lot of folow-up with the airtel customer care but the incoming is till barred.Now,when i call the customer care they say that again i have to go to the place from where i have purchased the new sim and follow-up with them.

i am a senior citizen and can't travel to gurgaon again and again

This is a harassment and mental torture to me from airtel and i have been calling the customer care many times for getting this done.Also,this is a mistake from Airtel's end and I am starting losing my patience now!!!!!!!.

Please refer to the Airtel complaint numbers for more details :

1) 055071- For incoming barred
[protected] for documents not processed from Airtel though I had submitted the same on 18/03/2010 to Airtel Main office in Sahara Mall,Gurgaon
[protected] For SIM not activated and Balance not transfreed to my New SIM
[protected] For SIM not activated and Balance not transfreed to my New SIM (though the balance is transferred to the new SIM but the package which i had recharged for making STD and local calls @ 1p/sec is not activated yet.

I want the SIM to be activated immediately as well as the package which i had recharged for making STD and local calls @ 1p/sec.

I won't be able to go to the airtel office again and would rather prefer to go to the consumer court!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Despite your assurance no one from Airtel called me even once and I had to go through all the options in 121 for reaching the customer care everytime for their wierd trouble shoot!!!!

This is a mistake on the airtel part thereby requesting them to resolve the matter ASAP.

Please find my details below :

Mobile no : [protected]
Sim no :[protected]
Application no : [protected]
Alternate contact no : [protected]

Thanks,
v k mathur
Dear Sir,

My number is not working and I able to make only outgoing calls but not able to receive any incoming calls.I work as a Independent consultant and this is my only number on which my clients can call me.As they are not able to call me due to which I am losing business, i.e. a financial loss for me as well apart from the harressment and mentel torture from Airtel side.

The customer care people are doing nothing and suggesting some weird solutions such as to "manually select airtel network on the phone settings" inspite of telling them that I am calling from the same number and airtel is being displayed as the network.Yesterday, other airtel representative told me that the verification documents are not received due to which the incoming calls are barred.I am not able to understand why the documnets are still not processed when I submitted the licence proof and PAN card on 18/03/2010.
Just to give an overview why the documents were required :
I have been using this mobile no for the past 6 years but the sim stopped working due to which i got a new sim from airtel main office, gurgaon by paying rs 25/- on 18/03/2010(as the airtel office in vasant kunj, masoodpur refused to give a new sim and suggested to go to the main office in gurgaon, thereby i had to travel all the way from delhi to gurgaon).The sim was activated after a lot of folow-up with the airtel customer care but the incoming is till barred.Now, when i call the customer care they say that again i have to go to the place from where i have purchased the new sim and follow-up with them.

i am a senior citizen and can't travel to gurgaon again and again

This is a harassment and mental torture to me from airtel and i have been calling the customer care many times for getting this done.Also, this is a mistake from Airtel's end and I am starting losing my patience now!!!.

Please refer to the Airtel complaint numbers for more details :

[protected] For incoming barred
[protected] for documents not processed from Airtel though I had submitted the same on 18/03/2010 to Airtel Main office in Sahara Mall, Gurgaon
[protected] For SIM not activated and Balance not transfreed to my New SIM
[protected] For SIM not activated and Balance not transfreed to my New SIM (though the balance is transferred to the new SIM but the package which i had recharged for making STD and local calls @ 1p/sec is not activated yet.

I want the SIM to be activated immediately as well as the package which i had recharged for making STD and local calls @ 1p/sec.

I won't be able to go to the airtel office again and would rather prefer to go to the consumer court!!!

Despite your assurance no one from Airtel called me even once and I had to go through all the options in 121 for reaching the customer care everytime for their wierd trouble shoot!!!

This is a mistake on the airtel part thereby requesting them to resolve the matter ASAP.

Please find my details below :

Mobile no : [protected]
Sim no :[protected]
Application no : [protected]
Alternate contact no : [protected]/[protected]

Thanks,
v k mathur

Airtel — being tortured for giving documents again and again

Sir, before a long time on my request airtel issued the two nos. i.e [protected] and [protected] to me. I submitted my complete documents as per the requirements of the company and govt. of India ( election i.d proof, photograph and fulfilled the application form ) to the dealer but again your company telephoned to me to submit the documents again, I adopted the above same procedure again. In this regard any person named Deepak telephoned to me again to submit the document third time now I am afraid of in this terrorism world that my documents can be used for the criminal activities. I don't know who is Deepak. If the documents are misplaced who is responsible for it or if there is a fault on the side of company about address etc it is not the responsibility of mine. If in this case the company wants to get my documents third time they have to give in writing about the previous documents and now to get the purpose of documents and guarntee the documents will not be used for any unsocial activity. I have informed you and if I will be tortured information will be sent to police as well as hon'ble court.
Onkar Singh
C-1111, L.I.G D.D.A Flats East of Loni road, Delhi-93.

Airtel — Document not correct

Dear Sir:

I got a Airtel no:[protected] a few years back but last week I got a message saying that "as per the government audit agency the documents pertaining to your airtel moblie numver are found to be incorrect.please submit passport size photo address and photo ID proof with duly filled prepaid application form at your nearest airtel relationship centre within 3 days"

I submited all the document on the same day I got the message. but now my phone can not making STD and ISD call...

For many years I used the same number and I cannt afford to lose this number, since I'm a NRI and all my contact even from outside india know me as only this number...

so Please verify what is going on and what can I do about it.

Thanks
Siddick

Airtel — Same airtel number sim allotted to some person

Same Airtel mobile number "[protected]" alloted to some other person without any information to me. Where as I am the customer of Airtel mobile services since 4-5 years.
Please look into the matter as mentioned above.
And reply as soon as possible.
Thanks & Regards
Amit Chaudhary
Mob: +91-[protected]

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