Airtel — DEDUCTION OF RS 99 FROM MY AIRTEL ACCOUNT BEARING MOBILE NO [protected] | |||
Rs99 was deducted from my Airtel account bearing mobile No [protected] on account of "thanks for downloading INB Top Games @99 Game from airtel . you have been charged Rs 99" which i never demanded and they also not informed me about the offer. So your good self is requested to make a complaint against the Airtel company, why they are making frauds with their consumers and I want the amount back in my mobile account Was this information helpful? | |||
 3 Comments | |||
Comments
I ,JATIN GOPAL GALA, THE USER OF [protected] OF AIRTEL. THIS IS TO BRING YOU TO NOTICE ABOUT DEDUCTION OF RS 99 WITHOUT THE USE AGE.
1. I HAD RECEIVED A SMS FORM 54321 AT AROUND 3 AM ON 23TH FEB, 2010 SAYING THAT THE AMOUNT OF RS 99 WAS DEDUCDED FOR SOME GAME.
2. I TRIED OUT TO CALL CUSTOMER CARE BUT FOUND THAT IT WAS INACTIVE.
I REPEATEDLY TRIED TO CALL 121 SERVICE BUT THE ANSWER WAS SAME.
3. NO COMPLIAN NUMBER GIVEN SAME DAY, I VISITED AIRTEL CUSTOMER CARE IN CHAKALA, A LADY ASSITED ME, AND CALL CUSTOMER CARE WERE IN A LADY ANSWER THE CALLED TOLD ME THAT IT WAS DEDUCTED FOR SOME GAME. ON ASKING FOR THE COMPLAIN NO .SHE DID NOT GIVE FOR THE SAME, ON FURTHER ARGUMENT SHE GAVE ME THE FOLLOWING ADDRESS AND PHONE NO [protected] (CHERYL, SOME MANAGER) ,BHARATI AIRTEL ,7TH FLOOR INTERFACE BUILDING NO 7 ,LINKING ROAD MALAD ,MUMBAI 64. AND SAID HE WILL GIVE THE COMPLIAN NUMBER
4. ON CALLING ON THE NO. ITS WAS SWITCH OFF.
5. AGAIN THE SAME LADY CONNECT ME TO SOME HELP LINE NUMBER , WERE IN THE GENTLE MAN ASK ME ABOUT THE PROBLEM AND GAVE ME THE COMPLIAN NO.
COMPLIAN NO. [protected].
THE BALANCE IS NOT REFUND TO MY ACCOUNT YET……..
AIRTEL IS NOT AT ALL PROVIDING THE SERVICE AS PER STANDARDS SET BY OTHER SERVICE PROVIER .
DON’T BUY NEW AIRTEL BCOZ OF POOR SERVICE –CUSTOMER CARE REMAIN TO BE INACTIVE MOST OF THE TIME.
PLS ANSWER ME FOR THE FOLLOWING ISSUE . WAITING FOR UR REPLY
1. I HAD RECEIVED A SMS FORM 54321 AT AROUND 3 AM ON 23TH FEB, 2010 SAYING THAT THE AMOUNT OF RS 99 WAS DEDUCDED FOR SOME GAME.
2. I TRIED OUT TO CALL CUSTOMER CARE BUT FOUND THAT IT WAS INACTIVE.
I REPEATEDLY TRIED TO CALL 121 SERVICE BUT THE ANSWER WAS SAME.
3. NO COMPLIAN NUMBER GIVEN SAME DAY, I VISITED AIRTEL CUSTOMER CARE IN CHAKALA, A LADY ASSITED ME, AND CALL CUSTOMER CARE WERE IN A LADY ANSWER THE CALLED TOLD ME THAT IT WAS DEDUCTED FOR SOME GAME. ON ASKING FOR THE COMPLAIN NO .SHE DID NOT GIVE FOR THE SAME, ON FURTHER ARGUMENT SHE GAVE ME THE FOLLOWING ADDRESS AND PHONE NO [protected] (CHERYL, SOME MANAGER) ,BHARATI AIRTEL ,7TH FLOOR INTERFACE BUILDING NO 7 ,LINKING ROAD MALAD ,MUMBAI 64. AND SAID HE WILL GIVE THE COMPLIAN NUMBER
4. ON CALLING ON THE NO. ITS WAS SWITCH OFF.
5. AGAIN THE SAME LADY CONNECT ME TO SOME HELP LINE NUMBER , WERE IN THE GENTLE MAN ASK ME ABOUT THE PROBLEM AND GAVE ME THE COMPLIAN NO.
COMPLIAN NO. [protected].
THE BALANCE IS NOT REFUND TO MY ACCOUNT YET……..
AIRTEL IS NOT AT ALL PROVIDING THE SERVICE AS PER STANDARDS SET BY OTHER SERVICE PROVIER .
DON’T BUY NEW AIRTEL BCOZ OF POOR SERVICE –CUSTOMER CARE REMAIN TO BE INACTIVE MOST OF THE TIME.
PLS ANSWER ME FOR THE FOLLOWING ISSUE . WAITING FOR UR REPLY
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AirTel — Deduction of Rs 99
My Airtel Mobile no is [protected]I was using Airtel Live on 20 January, 2009 at 20:52 and I found a link . I clicked on it as it wasn't written that some amount would be deducted.And I didn't download the Game .But the my Rs 99 was deducted from my Account.After several complaints nothing happened.I know it is a matter of Rs 99 but there should be some intimation.As it says in Yahoo of Airtel Live.Again it deducted Rs 20 on January 22 at 12:38 pm as I haven't at that time activated GPRS.
The total amount came to Rs 119.I know that it is a small amount.But the frustration caused by it to the customer, who have a faith in the Airtel should be respected.