[Resolved] Airtel Digital TV — Service Disconnected. No help from Customer Service

[Resolved] Airtel Digital TV — Service Disconnected. No help from Customer Service

A AG from Bengaluru, Karnataka

Airtel Digital TV offer with Samsung is a complete farce. I bought a Samsung LCD in Bangalore and got the Airtel Digital TV installed. The offer says 5 months free. But in 15 days it stops working. The Airtel customer care people are completely dumb. They are of no help at all. Its been 5 days I have been waiting for them to resume services. The wait is still on. Airtel Digital TV is pathetic, don't believe this offer. Also they have no contact number in Bangalore to get this problem resolved. You are better without it. Do not take this offer and instead get a discount from the dealer. Die Airtel!! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Loganathan

from Hyderabad, Telangana

Airtel - Digital TV customer care is very worst i have not see any of the services like this. I have complained about service disconnection due to their mistake. Because i had taken a scheme of Rs.2500/. but they given the channels wrongly & after 20 days it was changed & deducted in my account also its gone to negative balance. My service was affected from 4 days but no action taken from Airtel - Digital TV side

abhiisgoing

from Patna, Bihar

AIRTEL DIGITAL TV — no help

no help from jain infocom as they had provide with a dth connection of airtel they had not activated my connection and i am unable to watch any channel the customer care people want ace code they are not providing it please help me in this matter