[Resolved] Airtel Digital TV — Fraud in Airtel-Samsung Digital TV Offer

[Resolved] Airtel Digital TV — Fraud in Airtel-Samsung Digital TV Offer

B Bhawani Singh Shekhawat from Jaipur, Rajasthan

I had purchased a Samsung 26' LCD TV in Kota under the “Samsung-Airtel offer scheme” where I am supposed to get a free Digital TV receiver with 5 months North Mega pack + Neo sports pack . I called for activation after receiving voucher on 14rd Feb, and talked to the executive "Abdul Subhani" and gave him my details. At that time, he was unable to give me service (airtel TV account) because their service was not available in my area (Kota 324005), but I was assured that I will get a call from Airtel and get the installation within 21 days. However, till today nobody contacted me from Airtel. But when I saw their dealership today in town and I contacted them, they said "we do not have any information in our system and we can not do anything, offer date (20th Feb) is gone; goodbye". Well to me that is a fraud committed by Airtel. I ask to these companies (Airtel), why do they waste our time in promotions like these where they do not want to actually deliver on it. Bhawani Singh Shekhawat [protected] [protected] [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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trinath sahoo

from Bhubaneshwar, Odisha

Airtel — unable to get the offer pack

Respected Sir,

I got a message on dt: 5-july-2008

offer details: " Special offer only for you:Recharge with Rs.60 & get Rs.53.4 talktime . Offer valid today! for details Dial 12131 & press 1. "

I recharged on that date but I get only Rs.33.40. MRP Rs.60.00. Trans Id[protected].

I sent you this message as there is no contact to the airtel Customer Care .

Kindly consider my application.

Fraud

from Delhi, Delhi

Airtel Offer — Fraud on the Name of Airtel Scheme

I got a call from some Lady called Preeti, She introduced as she is calling from Airtel n told one New Scheme which was only for me, Airtel to Airtel 40p. others 60p, in group 5no totally free. &Roaming Free.
service will get activated within 3hrs. Now its one week i not able to reach them.
Executive Mr.Sameer came I filled Airtel Form
Ipaid Rs. 2350 as i wanted 5Numbers more for group free.

She called me from-[protected], [protected], [protected]
All numbers are coming not valid.

A.K.Das

from Chennai, Tamil Nadu

AIRTEL DIGITAL TV — Fraudulent charge

I my flat in Chennai, the signal goes off during rain & even when it drizzles. A complain was lodged in 24 hrs helpline No. I was told by the online executive that this problem is genuine & exists in several flats. Thereafter a complain ID was provided & I was assured that a service engineer will come & set this alright. After sometime I received an SMS that my complain is resolved, but actually we note that problem remains as it is. Contacted over helpline no, we were told that this problem has no solution & this will remain like this. Suddenly they deducted Rs100 as charge toward this.
The problem is created by Airtel & not by me & hence it is the duty of Airtel to rectify this. Also the problem remains as it is, but still a deduction.
A complain is lodged with no response, as usual.

Tushar Ahuja

from Delhi, Delhi

Airtel DTH — NOT PROVIDED THE OFFER AS SAID

Dear concern,
Myself PRAMOD AHUJA, I am customer of airtel dth, currently I was upgrade my normal dth with HD dth from airtel service dep. They committed to give me All HD channels free for 15 days. After installation any HD channel was not displaying hence I called the engineer who installed and he was demanding 24hr for activation.
Although after 24hr my HD channels are not activated and when I call them those people dont answer.
When i call the customer care, they say there is no such offer.
I had purchased from credit card/
Airtel contact No:12150
My Contact No: [protected]