[Resolved] Airtel Digital TV — Airtel DTH Installation delay and miscommunication | |
I have purchased a Sony Bravia LED tv and was given an airtel hd dth connection free alongwith that. i have registered it on there customer care centre on 19th february,2011. i was given a promise of installation on 20th feb,2011, however none came. since then i have called them more than 30 times and daily i am given a promise of installation the next day. the concern is that i am a working professional and no one is available at home in day time. i have told the same to the airtel people, they said they will get it installed after 8 p.m. But there is no response from there end. Customer I.D: [protected] Name: Ankur Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
I am SN Sahoo my customer id - [protected], i was given a message that installation is completed by 1st march 2011 at 1100hrs. but neither any engineer contact me nor any engineer came for installation. please inform engineer to install my dth.
snsahoo
[protected]
snsahoo
[protected]
have purchased a Sony Bravia LCD tv and was given an airtel hd dth connection free alongwith that. i have registered it on there customer care centre on 26th february, 2011. i was given a promise of installation on 27th feb, 2011, however none came. since then i have called them more than 100 times and daily i am given a promise of installation the next day. the concern is that i am a working professional and no one is available at home in day time. i have told the same to the airtel people, they said they will get it installed after 8 p.m. But there is no response from there end. I have raised several requests and complaints.So my question is should i wait or should i switch into some other connections?
Thanks & Regads
Cust Id:[protected]
Mukul Bedia
Cntct:[protected]
Email:[protected]@yahoo.co.in
Thanks & Regads
Cust Id:[protected]
Mukul Bedia
Cntct:[protected]
Email:[protected]@yahoo.co.in
Airtel DTH Digital TV — dth delayed
in airtel dth website i order one hd dth connect... then one call from airtel agency.. vriti inficom pvt ltd noida . told me we are only agencies for airtel & he sent in local our excutives to collect amont from u of Rs 3390 ...... then no one talk call from me...... tnext day msg from airtel ur account balance is RS 1600/-- ...then call to customer care no one answer correct.... till i wait for installed ....... no one order in airtel website are frauds ........ thank for u
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Now it is my question from the Airtel Management how could we continue with these type of sevicese
Shuld we continue, , , , , , , , , , , ?
Customer id..[protected]