Airtel DND — Receipt of Offers/Services through SMS despite registration on DND

Airtel — Does not abide to DND registry

i am listed on national do not disturb registry for 4 months now and i still keep on getting spam calls. I have lodged complaints against these numbers several times, but i still keep on getting this calls and airtel has never responded to status of complaints whatsoever.

I find this very irresponsible and in direct violation of TRI guidelines.

My DND is activated from past 3 months and even today I get calls and SMS from Airtel. I have called the customer care several times and still get calls.. The customer care people do not respond properly. they tell me that they will message me the complaint number, but this has never happened.. I request TRAI to take action against this..

Vodafone Mobile Services — Receipt of Offers/Services through SMS despite registration on DND

I have been using Vodafone mobile services since last 3-4 years. I had earlier registered my cell phone number on centralised Do Not Disturb Registry which was independent of service provider name at thta time. In the event of this registry responsibility being handed over to the service providers, I had again registered my cell phone number on Vodafone DND registry at least couple of months ago. However, after registering on DND of Vodafone, I had started getting offers/services descriptions from unknown number which I had never received earlier. The frequency of such messages has increased in the recent past and it is really annoying to see such messages coming especially after registering on DND registry.

It is extremely unprofessional and unethical conduct from Vodafone and I seek reimbursement in material terms for evasion of my peace of mind and trust on these services.

Request your help.

Sincerely,
Aniruddha Deshpande

Pls give me the details of that no. ([protected]) for taking some action against him. his calls are disturbing .

Hi Aniruddha,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/gYAsI and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone DND — Receipt of Offers/Services through SMS despite registration on DND

I have been using Vodafone mobile services since last 3-4 years. I had earlier registered my cell phone number on centralised Do Not Disturb Registry which was independent of service provider name at thta time. In the event of this registry responsibility being handed over to the service providers, I had again registered my cell phone number on Vodafone DND registry at least couple of months ago. However, after registering on DND of Vodafone, I had started getting offers/services descriptions from unknown number which I had never received earlier. The frequency of such messages has increased in the recent past and it is really annoying to see such messages coming especially after registering on DND registry.

It is extremely unprofessional and unethical conduct from Vodafone and I seek reimbursement in material terms for evasion of my peace of mind and trust on these services.

Request your help.

Vodafone Customer Care,

I have recharge on 01 march 2011 350 Local sms pack, then also deducting in from my Balance ?. I have currently 648 free local sms left as part of the sms. till 31 march. Pls reply ASAP. no is [protected]


Regards

Darshna

EXPERIENCING DIFFUCLTIES AFTER ACTIVATING DND ON MY AIRTEL NO, [protected] (RAJASTHAN).CUSTOMER CARE ARE NOT HELPING ME.PLZ SOLVE OUT MY PROBLEM AT THE EARLIEST. I HOPE MY PLEA WILL NOT FALL ON DEAF EARS.

Not resolved yet.

Dear Airtel,

I have been calling your customer care every day (almost) and all they ask me is to provide them with the details of the sender of such SMS or calls. Please note, that if I'm not interested in these calls and SMS' surely, I do not have the inclination nor the time to note down these details and keep feeding you with the information!

You need to come up with a solution to such a problem and I'm sure, since it is your network, you already have the details of all the 'DM - -----" etc. who are sending these messages and disturbing us.

Regards,
Sumeet Sud