[Resolved]  Airtel — Can't connect customercare

Address:Malappuram, Kerala

Sir,
i am 6 years old using airtel network,past 1 month ,so many problems my mobile number,so that
every day i complained airtel customer care,..customer executive said to me your problem a specefic date have been solved.some days go...my number complains not solved...I think airtel customercare is really cheating customer care..past 2 week i can't acces my number to customer care ...what can i do?
i am helpples...
plaese help me my number is [protected]
Was this information helpful?
No (1)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel — Cannot connect to 121

Sir, PLz check this mail and replay this mail to my id.sir my no is not cannot cannet to 121 so many times i have comp to cast care bust no reply msg sir plz slove my problem .

AirTel — can't contact

from 5th march to till now i can't contact cust.care service, why? i contact cust.care service with the help of others phones. so immidiet solve my problem. thanking you
murselim hoque

Airtel — cant access the customer care officer

last one week i cant acess the customer care officer...when i call 121 at last an ivr says that "resent u r question in 130 charecter and sent to toll free number 121.how i access customer care officer
Yes, same thing happened to me too. At a point of IVR where it must get connected to customer care officer, it says- PLEASE SMS "AIRTEL" TO 121 FOR ASSISTANCE.
Yes, same thing happened to me too. At a point of IVR where it must get connected to customer care officer, it says- PLEASE SMS "AIRTEL" TO 121 FOR ASSISTANCE.
Ganaraj Khandige
[protected]

Airtel — Thinking that nobody can't do anything

My friend,pranai told me to recharge 98 (which is related to internet) to his mobile no [protected] .
I went to a retail outlet i recharged ,the retailer without knowingly recharged with the same amount.What happened is , actually with 98 amount there is no recharge exists,the actual recharge is of 94.
He didn't get single rupee balance or internet recharge.He told me about this.Then i called to customer care 121.They told me that not to worry just go to retailer and tell to cancel the transaction and get the problem solved.
I went to retailer and asked him to cancel the transaction.He called to know the procedure to airtel CC.He said this is not possible.Then i talked with retailer customer care executive they simply told me cancellation is not possible.
Complaint id given by airtel:[protected]

I had given money to retailer for recharge.
The amount already deducted from retailer account.
My friend neither got a single rupee balance or related recharge.
"Now where is my money?"
Subject, Can't connect to customer-care

Sir,
This is to inform you that I am using two airtel mobile service for last three years. But recently when I contact customer-care from these two No; (given below) for asking some problem through dialling 121 and 198, I can't access to them. I dialled from another airtel mobile and telling my problem to customer-care. They say's with in few days your problem will solve. I contact airtel office in Kadavanthra, Kochin. They mailed to chennai office about my problem. To many messages are getting in my mobile from customer-care, telling your IVRP is working fine. Even for last three week I can't acces to customer-care. I think they are cheating me If anyone have the same problem and rectifed, please help !!!

These are the two Numbers: [protected] and [protected]
Hello sir i am using airtel prepaid.i want free roaming ratecutters i think rc105 please send me full details
sir,
my name is vishnu v chandran .my mob no is [protected] .for a past days i am unable to connect to airtel customer care exwcutive.whenever i press 9 my call gets disconnected .but when i call from my bsnl mobile they says plz type my airtel then the problems get solved but when i tryd frm my airtel mobile the call gets connected .so airtel customer care is a cheating customer care plz help me my mob no is [protected], [protected]
no connecting to customer care exequtive plz help me my mob no is [protected], [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information