[Resolved]  Airtel Karnataka — ABUSIVE SERVICE MESSAGE AND FEE DEDUCTION

Address:Bangalore, Karnataka

HI AIRTEL, I RECEIVED abusive service message called BIKINI BABES.

When i tried deleting the message 99 Rs of my balance has been deducted.

MY NUMBER is [protected]. I tried customer service several times but they say their systems are down and they cant help.

CAN You please look into it urgently.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi

99 RUPEES of my airtel prepaid balance of number [protected] has been deducted while I was trying to delete a BIKINI BABES service message on 26/10/2010 around 12 noon. I have been still receiving a lot of porno or abusive type of service messages on this number. Please refund the amount to my main balance and stop these porn messages asap. I am currently in roaming to Durgapur, West Bengal.

Here is the discussion so far on consumer complaints website given below.
And also alternate contact details -

Mobile [protected]
Landline +[protected]
Email [protected]@indiatimes.com
Aniruddha Ghosh
Hello Airtel, above is the email i have sent to you. I dont know what you want to discuss with me. Because I would like the amount refunded and have been patiently to receive it.

Like i said if you check your records 99rs of my balance was deducted while trying to delete the bikini babes message and ...

I HAVE NOT DOWNLOADED ANY PICTURES OR GAMES OR ANYTHING !!
I got it from Yahoo question. For next time you can try this

"simple, go to message settings in your mobile and select service messages and stop"
Rakesh, the problem has been resolved. 99Rs has been restored to the main balance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information