Airtel - Mobile — sms 69602

I am also being chrged for this 69602, , i dnt get it, why and wat for???? Rs 25.00 w/o any description...this is unfair.

I get the same charges on my airtel mobile bill every month .. I have to call 121 to get the charges credited on my next bill.. this is starting to become a big headache..!!!

This issue is with my Mobile.

My Mobile no is also charged for Rs.25/- ( SMS sent to 69602 ) for the last few month. When asked the Customer care of Airtel-Delhi, they say that the SMS has been sent.

Really a very bad from a Reputated Company like Airtel.

Yes On my mobile also I see the charge for Rs25/-.
No such SMS sent by me.

my number is also charged for Rs 25 (SMS sent to 69602) while this sms was not sent from my mobile.

Rs. 12/- (Rs 3/- four times on diffrent dates) charged against sms sent to 779 which was not sent from my mobile. These nos. not pertaining to me but charged by Airtel.

Rs 48(Rs 3 /- 15 times different dates) for sms to 779 which i never did.what should we do for this ?

I also was charged for the sms to 779.
On querying the Customer Care it comes out to be the Airtel Live! services.
When we browse and use the airtel live services it sends and recieves sms from ( 779 number ).
It is not some bug in the system. It is about payment for the Airtel Live! sim services.

Even i have also charged Rs.24 for 779.

Even I have been charged 779 to my mobile as well as my wife mobile. Looks like they are cheating us!

I was charged rs. 385 for sms send to 779 which actually was not send this company is cheating us

Airtel - Mobile — Threatening & Harassing Calls / Explicit Abuse of people

Hi,

My name is Neeraja & I had two numbers from Airtel[protected] &[protected]. From the month of October 2010, both my Husband & I, do not have jobs. Hence, were not able to make the bill payment in time. The same was explained to the executives who had called for the payment too.

However, off-late my relatives & friends have been receiving threatening & abusive calls from a person who claims to be from the legal department of Airtel. He has been using words like - [censored] & B****** (too dirty to be explicit) and more, on all people he is talking to irrespective of how they are related to me.

He had called me a prostitute to one of my relatives & told them too that he will come in person & slap them with his chappals since he has their address.

One of the last calls to one of my friends came from the number [protected] & the person claimed himself to be an advocate with Airtel & his name to be Ajay Kumar (hard to believe). The language he used was the same against my friend & when my friend had told him that he will file a case against Airtel for being explicitly abusive, his response to that was he doesn't care about any cases or complaints against him & that Airtel had authorized him to use such language to collect money.

Now this is how a customer, who had been loyal with Airtel for more than 6 long years (including mobile, broadband & DTH), gets treated in-spite of me informing them about my current situation.

Even if I had been a defaulter with out informing them, is this the language they use & is this how a customer & every one known to them gets treated ? Just because they have the list of calls made from those numbers.

Is there anyway that I can file a case against this abuse ?

Is any one from Airtel listening to this ?

I can be reached at [protected]@rediffmail.com. I do not have a numbers presently due to my financial problems. Hence, only my email address.

I am scared to divulge any details as to where I am residing right now, since I do not know if any of these Goondas will really land up at my place & start beating up people !

I would never ever recommend Airtel to any one in my whole life any more.

Regards
Neeraja