[Resolved] Airtel Mobile Number — Recharge amount not credited on the mobile no

seema14

from New Delhi, Delhi

Address:

Udaipur, Rajasthan

I used the online recharge facility of ICICI bank to recharge my mobile No : [protected] 0n 19.09.2012.
I recharged the mobile twice with the recharge amount of Rs 350. The details of the transactions are:
Date 19.09.2012; BIL/[protected]/0124/[protected]/91774: INR 350
Date 19.09.2012: BIL/[protected]/0124/[protected]/91774 : INR 350

Though the amount of Rs 700 was transferred from my account to Airtel account, my mobile was not credited with the required talk time.

I tried to contact your customer care numbers service several times. There is some serious problem in their customer care service and every time I failed to get in touch with the airtel representative.

I lodged the complaint through the online service of Airtel (Reference Id: PR[protected]: Dated 20. 09. 2012), but i am yet to get any response.

It is really frustrating to see the unprofessional practice of Airtel.

Please guide me

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Aug 13, 2020

Complaint marked as Resolved

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I have complained many times to airtel mobile service provider that I am not getting proper connectivity at my residence (E-14, CBRI Colony, Roorkee Near to IIT, Roorkee). But they are rectifying my problem and even not checked connectivity at my home. Due to poor connectivity My self & my wife paying more amount due to droped called.

Nadeem AHmad
[protected]
[protected]

S.D.Verma

from Ranchi, Jharkhand

Airtel Mobile e recharge — e recharge not credited to mobile

I made e recharge on 05/03/10 .from Balaji Mobile Sector -2 , Ranchi 4 for Rs. 100=00 to my daughter at her mobile [protected]. As per M/S Balaji he has e recharged at mobile no and transaction ID is[protected].But this recharge has not been credited to mobile.Customer care at Ranchi & New Delhi have done nothing to resolve the issue .

Tissan

from Kolkata, West Bengal

Airtel Mobile Service — Online top up not credited to mobile account

Top up has been done from the bank accout. Transaction has been succesfull. I have got the transaction reference number for the same too. The problem is " the amount deducted from the bank account is not yet credited to my mobile number" The problem happened two days back.

the same problem was addressed to the Customer care, for which i have got the reference number too. The supervisor has said that the amount will be credited in 48 hours.Even though the 48 hours are over,
the amount is not yet credited to my mobile. Top was done on 20-Feb-2011. time arround 12pm.

Top up details:

Rs 50 + Rs. 50 .

Customer care Request reference number: CANRC[protected].

what could be the possible solution for the problem from Airtel?
Similarly many others have also faced same problem, and i would like to add "Customer care service regarding the same is very Bad".

aksh_v24

from Mumbai, Maharashtra

Airtel mobile number — abuse calls at unwanted time

one person with mobile number [protected] is caling me at odd time ....smtimes at 3 am smtimes 5 am and talks vulgar language ...he is even msgn me smthin vulgar again n again ....kindly help me with the same ...as i m realy getin didsturb coz of him

jayendran.v.nair

from Delhi, Delhi

Airtel Mobile — regarding not crediting talk time after recharging

Respected Sir,
I jayendran .v.nair , having mobile No [protected] with Airtel prepaid connection.
I had gone on an official visit to Kolkata from 1st Nov.2011 to 5th Nov 2011 .
i recharged my mobile on 3rd Nov 2011 with Rs 100 ,
but i got only talk time of Rs 01.00 only ,
the transaction No is[protected], i have contacted the help line Numbres but did not
get any help
i therefore request you to credit the correct talk time into my account immediately

regards
jayendran
[protected]