[Resolved] Airtel / Mobile Postpaid — Fake Bill and Legal Notice | |
Dear Madam/ Sir, This is regarding fake bill issued for mobile# 0-[protected] along with legal notice. I have closed Airtel, mobile post paid account in the month of May, 2009. And I was issued with 'No Due Certificate' on 20th of May, 2009. Few months later, I started receiving calls from 'Airtel Collections Team' to make the bill for months of June to September. In-order to avoid further inconvenience, have provided all the required information and asked them to check with their team. Surprisingly, on 8th of Dec, I got a legal notice over e-mail with a bill of Rs 2367.45 from Corporate.[protected]@Airtel.in I have replied to the stating the discrepancy and called over the contact details provided. Later I received mail from same team to ignore the mail (legal notice) and assuring they will rectify the problem. On 16th of Dec, 2009 I got same mail (legal notice) from same team and signed by 'Girish Hegde'. I contacted 'Sanjana @ [protected]/Girish @ [protected]' for follow-up; however team was least bothered to look into the matter and take responsibility. In my life, I have never came across any team with worst corporate etiquette and no proper governance. I'm facing mental harassment and forced to seek justice not only for me, for entire consumer. This is not just worst customer service, is customer harassment. I request for justice and guidance. Sincerely, Benil Thomas Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I adviced public, please don't use trackon courier in your life to send any parcel. They are the wrost courier service in india.
Again i begging indian pulic, plese don't use trackon courier.
Again i begging indian pulic, plese don't use trackon courier.
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This is george from global force i was using a post paid number since 6 years[protected] coimbatore, and i had a dynamic credit limit of 12, 000 / for my perfect payment all this years.
Last 4 months i had a problem of over usage of bills and i had compained several times to the collection agents of non usage bills problems and i stopped using the mobile after that, , , , my regular bills was above 1800 to 3800, and i was paying with mpay.
after several problems and complaining i met with an accident and was bedridden for 1 and half month and after was 1 month outstation for a month that was reported to the customercare person that i wont be in station.when i attended the last call.
AFTER IN THE MEDIUM 1 WEEK THE PAYMENT COLLECTION TEAM HAVE CALLED ALL MY CUSTOMERS AND RELATIONS NUMBER SEEING MY ITEMISED BILLS AND MORE THAN 25 PEOPLE WHERE CALLED IN THE FALSE NAME OF CALL FROM COMMISIONER OFFICE AND BEEN TREATENED FIRST OF ALL. AND THE NEXT WEEK ALL THESE PEOPLE WHERE CALLED AND TREATENED THAT ALL THE NUMBERS I WAS CALLING WILL BE BARRED FOR ALL MY CUSTOMERS.
FIRST OF ALL UNLESS I AM A GOOD PAYER I WONT HAVE GOT A CREDIT LIMIT OF 12, 000, AND U CAN CHECK MY LAST PAYMENT TRACK, RATHER THAN SOLVING MY REPORTED COMPAINTS TREATING A CUSTOMER LIKE THIS IS BAD .
1 . The payment collection team calling all my customers in the name of call from commisioner office is criminal.
2 . calling all my calls and saying that there numbers will be barred is again fraud thing they have also treaten, , that my customers bsnl.vodapone and other service providers number will be barred is again a criminal activity, do these people think customers are fools.
MORE THAN 28 PEOPLES WERE CALLED AND AND TREATENED IN NAME OF CALL FROM COMMISIONER OFFICE THAT 2 CALLS ARE BEEN RECORDED FOR YOUR HIGHER OFFICIAL PROOF, AND FOR COMPLAINING.now I AM BACK IN CITY AND AM READY TO PAY EVEN HIGHER BUT MY PROBLEMS HAVE TO BE SORTED AND THE PAYMENT TEAM HAS TO APOLIGISE TO THE CALLERS THEY HAVE MADE OF MY CUSTOMERS.
RATHER THAN SOLVING THE CUSTOMER PROBLEM, CHEATING AND DOING THESE KIND OF ILL TREATMENT SHOULD BE RESOLVED BY YOUR END OR THE CUSTOMER WILL TAKE ACTION ON THIS kind of criminal activity .
GEORGE NEW CONTACT NUMBER[protected],[protected]
[protected]@gmail.com, [protected]@globalforce.co.in
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