Airtel Complaints & Reviews

Airtel DTH — non providing promised package

Dear sir,
As given information i have booked airtel digital tv dth on line.
my credit card has been charged Rs. 1600/- for providing silver pack with Goa Holiday package of 3 day 2 night by Virit intractive services .
i was promised for installation in 24 hrs.
i have called many times to your toll free no. but no satisfactory response is given to me.
i have contacted local dealer Komal Traders and Mr. sandeep your local engg. also.
till date no satisfactory response has been given.
i feel cheated by Vriti intractive company as well as your company.
I request you to dont do the mall practice to misguide the customer.
( though I was satisfied with Tata DTH services.) but in hope of better services I got worst experience in start.
my cust id is.[protected]
I hope you will try to solve my problem or please revert my payment so i can continue my Tata DTH services.
I request you to please find this fellow whose id is given below who made the deal with me on 18/12/2009.
Dr.Shambhu N Gupta

Dear sir,
Your Shopping with us is complete.
Name * Shambhu Nath Gupta
Your Form Reference Number is 1891387.
Please quote this number in all future references.
Email * [protected]@gmail.com
Phone * [protected]
You have to make a payment of Rs. 1600.0

(This includes all taxes, less the special discount offered by us).

towards buying the product Silver Pack.

Your order will be processed once the payment is received at our end.

Regards:
Puneet Kumar
puneet.[protected]@vriti-interactive.com

[protected] Forwarded message[protected]
From: Airtel Care <airtel.[protected]@vriti.com>
Date: Sat, Dec 19, 2009 at 3:07 PM
Subject: AIRTEL KIT DETAILS
Dear Customer,
Please call to the customer care no. given on bottom for activation and installation by telling your plan name and amount which have opted for
Voucher 1750/- activation kit sr.no.[protected]
Voucher 1750/- activation kit pin no.[protected]

Pls cal on this no.... for activation and installation customer care no-[protected](toll free),[protected]

Airtel DTH — Service not offered as Promised

Dear Sir,

I have taken a Airtel DTH connection vide Customer ID No. [protected] on 14th March 2010 Airtel Ultra Pack. The Package feature on the day of taking connection included 171 Channels with 14 interactive channels with 6 Games (This line of 6 Games inclussion has recently been deleated by Airtel DTH). Airtel DTH has refused to provide the 6 games channel free of cost as mentioned earlier and are providing on 3 games and asking to pay Rs. 15.00 per Month of each games. On asking why should I pay I have been told by Airtel DTH Customer Service that I dont have any right to ask for channels and will have to view all channels as per Airtel DTH choise. Recently they have sent me a sms that the complain raised by me has been resolved. But still Iam not receiving the channels. I have the copies of Package details of Airtel DTH as on date of taking connection. Request your kind intervantion for Justice

Consumer Court

I would like to inform you that through your website I have generated Request No.056658 for buying Airtel DTH through that I was contacted by :

Manoj Shah | Sales Advisor
Vriti Infocom Pvt. Ltd.
Ph: +[protected]
Fax:[protected]
Mobile: [protected]
E-mail:manoj.[protected]@vriti-interactive.com

Who told me to make online payment through debit/credit card for buying Airtel DTH against which it will be delivered at your residence by tomorrow. On good faith I made payment of Rs.3190/- for Airtel DTH with 12 months subscription through following link against Ref 2407268 on 29.05.2010.

http://offers.connectindia.in/checkout.htm

In view of above, I contacted customer care of Airtel DTH on 30.05.2010 and was given Customer ID [protected]. But till now, no-one visited my residence to install Airtel DTH and it is really a painful approach from Airtel that they have associated unreliable agency which cannot fulfill customer demands on time, and degrading Airtel’s creditability and customer trust.

Hope this matter will be viewed very seriously to provide us the value to our money paid for Airtel DTH.

Regards,
Suresh Gogia
Mob [protected]

there is going to be no response from airtel dth you will have to file case in consumer court in following format I too had the same problem and am filing the case shortly my cus id is [protected] and my no is [protected] call me and take help free of cost .
mail me and i will send you the format and guidence to file a case in consumer court
my id is [protected]@gmail.com

AIRTEL DIGITAL TV — fake assurances

I'm Highly dissatisfied with the type of service they are giving in the very beginning itself. I have asked foe an airtel digital connection. After calling those guys (JOHN) they routed me to pay the amount on the internet page, after paying , they assured they will be sending one person to my place on 28th afternoon 1'o clock... till 2 pm no one turned up and when i called those guys no one responded properly. waster one hour and then at 3, one executive said, my order is not even placed, and she is registering again her name is ASHMINI and also said that i will be getting official by 5 in the evening and at 4:30 i will get call from them.

At 4:45 i spoke to SATISH and as ones before he also assured they the giving good service and gave one number as engineer's number[protected]x as his name as Thulasi ram , when i spoke to the person, he said its wrong number, made an embarrassing situation for both o[censored]s. When i called back to the airtel guys, and spoke to ANTHONY at 5:15, i have got a confirmation that the earlier number given to me correct number. and the official will be visiting as scheduled (Again? )

At 5:50 i've spoken to NAVEEN he is telling to wait till 8 o'clock till the "person" will come and instal the setting. When i said i want to talk to some one responsible, they said the person is not in place and will call back soon. I am yet to get their call ..........

Because of all these things, my whole day has been ruined as i planned to go to other works since its saturday - weekend. Please dont give false assurances and commitments. Think the problem with you guys is more than telephone attending people. end of the day, i am waiting for the clock for turing to 8., and a call from the responsible person , and answer for the money i paid and reason for false commitments.

I need a suitable reply from you guys seriously.

Forgot to mention my order number, that is : 59007179

Namaste Mr. Saxena,

This is to inform you that your concern listed on 29 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Saxena,

We would like to inform you that your concern listed 29 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Batra,

This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Batra,

Further to our discussion dated 28 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Batra,

We would like to inform you that your concern listed 28 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — discounts not given as per commitment

Dear Sir,
I want to draw your kind attension towards harrashment given to me by Airtel executives.One of Airtel dealer Mr. Manohar Lal from Baddi gave me two nos on july 31,2007.one [protected](under govt. plan+cu topping) & second [protected](under cug 249 plan) & commited me that calls from one no to another will be charged 10p/min.I used these nos according to this plan but to me surprise when I got its bill,all calls were charged at normal rate i.e 1Rs/min,then your chief executive Mr. Gunjan Aggarwal told me that I will get these discounts in next bill ,any how he gave me discount of 7000 Rs against 8200 but after that he left or transfered.After that I have not got any discount in month of october & nov.as a result my nos. have been disconnected.

Please suggest me what should I do?

Airtel India — Wrong commitement

My name is Ajay, I call Airtel Inaid Customer care no. [protected] on 11th April 2008 for a new post paid connection. Customer Care executive says that pls give us ur Contact no. we will call you after few minutes.

I received a call after 1 hour from Mr. Visesh (Airtel Sales Executive). He offer me the plan for Rs.998 for one year and he says that Local call will be Rs0.50, STD call Rs 1.00 and GPRS will be Rs 249 per month in this plan so i purchase the new no from the airtel.

After the activation I called airtel regarding my plans then airtel custome care executive says the you have activated STD plan Rs. 30 and ur GPRS charges will be Rs. 499 per month. Then I called Visesh many times he didn’t pick up my phone some time when he pick my phone he gave me scarification that my GPRS will be Rs. 249. I have recorded my communication with Visesh on my cell phone I have a proof of that and I call airtel and gave his no. but they didn’t reply about that.

At list I have lost my money and my time for that. Pls help me reagding that.

Thanks
Ajay

AirTel — wrong commitment

HI,
i have applied for the 2 post paid connection 2 week back, i got the SIM & mob number([protected], [protected])on the same day of application, but the SIM is not activated yet, i made the same query from last 10 days, but the concern person is not even receive my call. plz return my deposit sum which i had give for the same. This activity left the bad impression in between the customer. i hope you people respond me ASP.

regards,
saurabh jha
Sr. Research Analyst
[protected]

myself paresh.
date 27 october. on my mobile no[protected] hello tune was activated by yourself without my response.
i have call at that time and got answered the updation is done after 24 hrs.so u should call after that.this wad told by akahbhai(manager). i have called after 48 hrs but answer was it is not updated.call after 24hrs.
i have called again 24 hrs.answer was i cannot do anythig for that.by(mehul rathod ahemedabad).
at last i lost my 30 rupees

so is airtel like bigger...?

Sir,
I had a connection postpaid([protected]) of your yearly plan the yearly plan was over i dont want to restart with the service after complition but the resumes after the yearly plan was over and the bill of rs.700 was sent to me without any notification to me about restarting my plan
i went to your airtel office and complaint abt it to close the connection with the complaint no.20040943 dt 02.01.09 call comes from your customercare and they told me to wave off the balance and transfer it to cash card for mere sum of rs 190.00 i agree and tell them to send the executive but no response was there and after 15 days and after that threatning call from recovery department has come to me for payment

so sir i want to know where is my fault when there is no confirmation from my side to restart the connection and it started by you without my consent

so please look into this and cancel my connection and wave off the balance



Thanks
Kailash Aggarwal

Dear Sir Madam

My no. is [protected]. Last to last month I have changed my bill plan and final the plan 750 - advance rental with 30 rs. Top up of calling and 30rs top up of sms.

But in my bill I am seeing Airtel charged me 75paisa per sms. With sms top up the charges of sms would be 10paisa

I can¿t pay this amt. 5177.95 -

So requested you to pls look into this matter and give the solution

Your quick reply will be highly appreciated.

Thanx..BRgds
Gurbaksh Singh

AirTel — Misleading and wrong commitment

Hi i just want to attach the complete communication i did with Airtel Nodal Officer about the wrong commitment, even they misguided me on several issues. Plese see the below mails for reference.


Hi
Just want to inform you i'm using airtel broadband service for past 2 and a half month, i received a call from one of the agencie i mention the complete details to the nodal deptt of yours, they promise me some services the first, 5% discount in case if i opt for a new postpaid connection on both bills postpaid as well as broadband bill. Second, the call rate remain to be flat 1 paisa per second throughout india in any network mobile or landline. I opt the service and then i thought to confirm the same from the 121 service and they denied that there is such offer is available, then i forward a complaint to the nodal deptt about the incident with complete details and information about the agencie who called me and promised me the services.

I informed the incident to the nodal deptt. they first told me to visit the airtel outlet/showroom to get it done. I went to showroom they denied the request, i again informed the same thing to the nodal deptt and they again told me that this service is not available on your no. Now the question come here how does nodal deptt don't know whether the service is available for the given no. or not, they first tell me to go to the showroom fill up a form and in next 24-48hrs you'll get confirmation but when i went to the showroom they denied that there is no such offer is available i again contact the nodal deptt and they apologies that there is no such offer is available. First they telling me the steps how to get it done and once showroom denied then they are apologising. Do you think customer is fool, it's not acceptable.

Just to ask you how your agencie promise some one something which is not there, offers which is not even exist, not even your nodal deptt aware of it whether my no. is authorised to get the service or not, they are telling me steps and then once i informed them that there showroom is not aware of it they are saying that your no. is not eligible for the service, great response from the airtel nodal deptt. Instead of taking action against the agencie and the guys/people who called me up they are throwing situations on me, Its not at all acceptable, Its a shame for the airtel, the kind of information and service airtel is providing on this level is shoking for me and you'll shoked to know that still i'm getting calls to opt a new no. and again i'm getting a promise that i'll get 5% discount if i opt for the service. Amazing Airtel.

I'm putting a mail across to newspapers about the same and i'm putting this last mail to you as a notification either you'll take a necessary legal action against all your concern deptt or else let me take a necessary action.

Look i've done everything rite from my end i provided the complete and sufficient document to your concerned deptt, now i want airtel to provide me the sufficient answers to my questions or else if airtel wants i can file a legal compaint against your nodal deptt. first to misguiding me and then the agencie who called me up. Its a high time now you need to decide what step should i take against airtel, till the time you guys not sort out the problem i'm not in a mood to pay my payments. I need your revert asap. You can read the complete discusion below, since day one what's running.

Regards !
Abhishek Kumar
A-1/262A Janta Flats
Paschim Vihar
New Delhi - 110063
Ph. No. - [protected],[protected]

[protected] Forwarded message[protected]
From: <[protected]@airtel.in>
Date: Thu, May 20, 2010 at 4:28 PM
Subject: Re: HI MR NAGPAL [|BAL|[protected]|[protected]|]
To: abhishek.kr.[protected]@gmail.com


Dear Abhishek Mahajan,

Thank you for writing to Airtel.

This refers to your email dated on 20 May 2010,regarding your Airtel Mobile
number [protected].

As per the telephonic conversation with the undersigned,we would like to inform
you that 5 % combo Discount pack is not activated on your number as the same is not applicable under the bill plan Subscription Plan -Airtel Freedom 249.

In future too, please feel free to speak to our call centre executive on 121
regarding any issue/concern. You can also email us at [protected]@airtelindia.com

You can get in touch with the Nodal Officer with your earlier request or
complaint number if it's still unresolved. You may send an email at
Nodalofficer.[protected]@airtel.in. or you may call at [protected] from 9:30 AM to 6:30
PM Monday to Friday. The Nodal officer will provide a resolution to your
complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send
an email at appellate.[protected]@airtel.in. or you may call at [protected] from 9:30 AM
to 6:30 PM Monday to Friday.

Assuring you the best of our services always, and looking forward to a long
term association with you.

Warm Regards


Harleen Johal
Nodal Officer
Bharti Airtel Limited

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[protected]Original Message[protected]
From: abhishek.kr.[protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 20/05/2010 13:53:26
Subject: Re: HI MR NAGPAL [|BAL|[protected]|[protected]|]

Hi Mr. Nagpal,
Just want to inform you that i received a mail from your deptt on 14th of May
2010 about the issue i raised, the lady informed me to visit a Airetel
Relationship Center i did the same i went to Paschim VIhar and Jail Road center
but they are not aware of the thing, so tell me what you have to say on
this, and even i mention on my first mail about my call rate plans as i've been
promised by the agenice 1paisa flat call on any network through out india you
people have not helped me on that. I think its a high time now i need to take
some hard action against AIRTEL.
its been already to long, i'm already ready with all the supported documents.
Trust me if i'll do something then it'll be really tough for airtel to come
back.
Thanks for all your support but i don't think so you guys are capable enough to
help me out. So finally let me lodge a legal complaint against Airtel and their
subordinate authorities and let c what happen then. Take this mail a final word
from my end.
With Regards !
Abhishek Kumar
Ph. NO. - [protected]
Address:- A-1/262 A, Janta Flats
Maa Shakti Aptt, Paschim Vihar,
New Delhi - 110063.

On Fri, May 14, 2010 at 6:52 PM, wrote:
Dear Abhishek Mahajan,

Thank you for writing to Airtel.

This refers to your email dated on 10 May 2010,regarding your Airtel Mobile
number [protected].

As per the telephonic conversation with the undersigned,we would like to inform
you that 5 % combo Discount pack is not activated on your number, to active the
same we would request you to visit nearest Airtel Relationship Center.

Further,we would like to inform you that you to avail the combo Discount pack
benefit you need to submit copy of the original bill of the land line number
and mobile number along with the to avail the combo Discount form.

For the call rate details please attachment.

In future too, please feel free to speak to our call centre executive on 121
regarding any issue/concern. You can also email us at [protected]@airtelindia.com

You can get in touch with the Nodal Officer with your earlier request or
complaint number if it's still unresolved. You may send an email at
Nodalofficer.[protected]@airtel.in. or you may call at [protected] from 9:30 AM to 6:30
PM Monday to Friday. The Nodal officer will provide a resolution to your
complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send
an email at appellate.[protected]@airtel.in. or you may call at [protected] from 9:30 AM
to 6:30 PM Monday to Friday.

Assuring you the best of our services always, and looking forward to a long
term association with you.

Warm Regards

Harleen Johal
Nodal Officer
Bharti Airtel Limited

To leave your feedback on the current interaction, please use the below
hyperlink
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=137593FC 6
7 9 A A719BFC 9 87597EA2E6F9BFA197196F91B7A98F3197F868A&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: abhishek.kr.[protected]@gmail.com
To: [protected]@airtel.in
Cc:
Sent: 10/05/2010 18:59:52
Subject: Hi Mr Nagpal

Hi Ravi Nagpal,
Just like to inform you that im using AIRTEL Broad Band connection for almost
one and a half month, my broadband landline no. is[protected]. I've recently
received a call from airtel agencie about some new offers in which i've been
provided by a new AIRTEL PostPaid connection NO.- [protected] and along with
this they promised me certain services.
1. Now onwards Airtel going to provide me 5 % Discount on my Broadband Bill as
well as on Mobile Bill, if i activate the service(means if i take PostPaid
connection).
2. They even mention to me the call rates going to be flat 1 paisa per second
fixed on all local and STD no( Any Network).
I said yes and they activated the new no. for me. but after verfying with 121
representative on both BroadBand & PostPaid, i'll come to know there is no
such offrer is available, i'm litterally pitched off with the kind of
commitment has commited to me and the kind of services is activated.
The agencie who called me i called them back to confirm that your all
commitments are not fullfilled and i've been told by the
customer care representative on 121 that there is no such offer is running now,
they actually apologies to me for wrong commitment from their center (i do have
a voice recording for the same what all they have promised me). They want me to
have some patience till the time there Manager will not come in (Gaurav), still
for next 2 days no one called me back, and now when i called them again few min
ago their manager (Gaurav) again hanged up on me. I'm litterly full on fire now
and i want to SUE both the agencie and the airtel for their wrong commitment.
Let me provide you the detail that i've for the agencie
Location:- Keshav Puram
Ph. no they called me from - [protected]
Name of the Manager - Gaurav
Representative who called me - Gautam
Representative who apologiesed on behalf of Gautam is Jiya
Now i'm so much horrified, i'm thinking whether to continue with airtel or not.
whatever happend in last 7 or 8 days are something i never expected from airtel
it's a big shame for airtel to loosing customer by doing such a mistakes.
With Regards
Abhishek Kumar
Ph. No. - [protected]
Address:- A-1/262A, MAA SHAKTI APTT
DDA FLATS, PASCHIM VIHAR
NEW DELHI - 110063.
[protected][protected]-----

Dear Customer, This is to inform that your Q/R/C has been parked and action
will be taken shortly. Airtel Care

This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply
e-mail and destroy all copies and the original message. Any unauthorized
review, use, disclosure,dissemination, forwarding, printing or copying of this
email or any action taken in reliance on this e-mail is strictly prohibited and
may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its
subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are
unable to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti Airtel
Limited. Before opening any attachments please check them for viruses and
defects.

AirTel — WRONG COMMITMENT BY CUSTOMER CARE

SIR/MADAM,
THIS IS TO INFORM YOU THAT I M USING AN AIRTEL CONNECTION FROM LAST 5 YEARS. LAST MONTH I DID A CALL TO COSTUMER CARE N ASK THEM TO ACTIVATE GPRS IN MY MOBILE. THEY SAID THAT U HAVE A FREE GPRS PACK ALREADY ACTIVATED ON YOUR HAND SET . THEN I ASK THEM DAT TILL WAT DATE IT WILL BE FREE FOR ME. THEY SAID THIS WILL BE FREE FOR NEXT SIX MONTHS ON USAGE OF 2GB. AFTER THAT IT WILL BE CHARGED. I CONFIRM TO THEM TWICE N THRICE THAT THIS IS FREE. THEY SAID YES. THIS ALL CONVERSATION HELD IN LAST MONTH . THAT IS MAY 2011.
BUT NOW I GOT A BILL OF 684.30 PAISA FROM AIRTEL. I CALLED THEM AND ENQUIRED AB THIS AMOUNT. THEY SAID IT IS CHARGABLE.

PLEASE GIVE ME THE PROPER RESPONSE SO THAT I CAN PAY THE BILL.

REGARDS

GUNJAN SETHI
MOB- [protected]

MAINE AIRTEL KA BROADBAND CONECTION LIYA TAB ,AIRTEL KO INSTAL KARNEWALE OFFICER NE KAHA THA KI HAMARE YAHASE MODAM LETE HO TO TIN 3 MAH TAK OTHER NETWORK PAR 250 PER MANTH FREE RAHEGA ,LEKIN BILL CHARGE KAR BHEJA HAI,BAT KARNE PAR WO KAHTE HAI HAMARE TARAF SE ESI KOEE SCHEM NAHI THI.AAPKO PURA BILL BHARNA PADEGA.
EH TO SARASAR DHOKHA HAI'
AIRTEL EK BE EMAN CO HAI.ES SE BACHAEN.
BKNIGAM [protected]

Airtel — regarding wrong no updation

Dear Team

This is in regarding to the complaint of AIRTE as i am having AIRTEL connection past 1 year but from last 6 months i am getting calls from airtel executives that this no is in the name of Harpreet singh who is defaulter and has not paid the amount.

Everytime i use to tell them that this no is in mine name but same story.

Now i have marked a mail to Airtel customer care in last week but not getting satisfactory revert.

Regards

Ashna khanna
([protected])

AirTel — wrong commitment

air-tel customer care give a offer many time last the air-tel executive told sir the offer active in u no in 48 hrs plz wait today i call customer care he told me sir we not give any offer for u r no and disconnect my call i m very he-rt and disappoint

AirTel — wrong commitment

i have got an service pack which was 3g plan according to which i should have got 3 gb of data usage .but with in 10 days of bill cycle airtel have sent me bill of 5000 rupees .thought they commited that after finishing the pack my internet usage will be free ..
they have not even informed me whether my pack has finished and i am been charged for the internet usage ..
customer should be informed by mesage whether the service which we are using have ende or is been charged .there is no way t check the data or actual bill of the number we are using

Namaste Mr. Rajput,

This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Rajput,

We would like to inform you that your concern listed 28 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Dear ajay.rajput1975,

We came across your complaint against Airtel. Unfortunately, we are not able to locate your Akosha ticket based on the details you have given on this post. Thus, we request you to fill this form out so that we can identify your ticket: http://bit.ly/akoshacares. Post that, one of our senior team members will give you a call to help you out.
Despite the fact that we try our best to resolve complaints, we are not able to do that for all. Here is a Quora post by our founder which will explain the constraints that we face and what we are doing to overcome them: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope you'll understand.

Regards
Online Team
Akosha

Namaste Mr. Kumar,

This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

This is to inform you that your concern listed 28 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Kumar,

We would like to inform you that your concern listed 28 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Shethiaami,

We would like to inform you that your concern listed 28 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — DEACTIVATION OF CONNECTION

INSPITE OF SUBMISSIONS FOR DEACTIVATION OF MOBILE NO [protected] IN FEB, 09, WE ARE REGULARLY BEING HARRASED FOR NOT PAYING THE RENT . ABOVE ALL AIRTEL CUTOMER CARE DONOT BEHAVE AS WELL.

AirTel — Deactivation of connection

On 14 Sep 09, I applied for a new air tel post paid mobile connection at Secunderabad. After submitting all the relevant documents and a security deposit of Rs 500/-, I was given the no. [protected]. I was contacted by an air tel exec on this telephone around the 25th, i also was contacted on the alternate no. and an airtel executive also visited my residence. All the calls were acknowledged. On 02 Oct, my phone stopped working. On contacting customer care I was informed that as I had not used my phone for some time they had disconnected it and now it could be reactivated only if I visited a airtel office with ID proof.I find this situation extremely distressing and a deficiency of service. The minimal airtel should have done was to contact me before taking such a action.

Pls activate my tel at the earliest
Group captain Pavan sharma
College of Air Wafare
SP Marg
Secunderabad

Namaste Dyutiman,

This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Dyutiman,

Further to our discussion dated 27 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Dyutiman,

We would like to inform you that your concern listed 27 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Mr. Dakaliya,

This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Dakaliya,

This is to inform you that your concern listed 27 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Dakaliya,

We would like to inform you that your concern listed 27 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — Fraud sms to family

This number - [protected] is calling my family members and friends and blackmailing them about me. Please help me in tracing this number to its location.

Namaste Mr. Sethi,

We would like to inform you that your concern listed 27 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — no refund of extra money taken

i am highly disappointed with airtel Relation Ship center bahulplaza jammu this time as i have been a customer of airtel from last 5 years.
I went to Relation Ship center Bahu plaza for closing of my no [protected] as i am shifting to deli for official reasons.but they somehow convinced me to get my no reallocated to Delhi with first 5 digits of my changed & also changed my no to [protected] from [protected] .they handed me a slip with their stamp on it for relocation in Delhi after giving my address proof .they told me to go to any RC in delhi & provide the slip given to me to them & i will get my no reallocated without issues & they also asked me to pay RS 300/- in my account which i payed them.but now in delhi the are saying that jammu RC has mis guided me & my no can't be reallocated
& as i asked them my account balance it is Rs. -287/- & they also told me that i can't get this money back now .as i am on roaming i have to discontinue my no & i contacted 121 for this & they deactivated my sim .Now please help me out .
please do something so that i don't lose my money & also take some action against the concerened Relation Ship center officers for misguiding
me & taking extra money from me as i have faced lot of embarassment at southex Relation Ship center delhi.the officers there are very rude.

AirTel — received no refund

I have applied for a broadband connection on 7 aug 2010 at home and the site engg. took 2400 Rs. for the connection but after 10 days they say that they are not able to give the connection at my home and till today i didn't received my amount.

Airtel Recharge — Online Payment

I made online recharge payment to Airtel for mobile number [protected].
Amount of INR 295 debited to my ICICI Bank account.
Payment confirmation number is[protected].
Trasacted on 04/10/2011.
My mobile however is not recharged

AirTel — Refund of online payment for recharge

Hi,
I was trying to make online payments for recharge of my prepaid phone but my February 9th transaction did not go through for Rs 333 and i was supposed to get refund same to my bank account but it has not happned yet.

I did one more similar transaction on 29th february which failed but i did got the refund of the same in March. I am still waiting for my Febarury 9th refund.


09 Feb 2012 MHDF[protected]-AIRTEL BHARTI[protected] 09 Feb 2012 333.00

Namaste Mr. Joseph,

This is to inform you that your concern listed on 27 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Joseph,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste (esoofaneez ),

This is to inform you that your concern listed on 27 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste (esoofaneez ),

We would like to inform you that your concern listed 27 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Visal,

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Visal,

We would like to inform you that your concern listed 26 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (piitr2005),

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (piitr2005),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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This is to inform i am using airtel broad band connection for the past 6 moths. My last two month payment was not paid by me, since i am not using a single kb o[censored]sage because of my system having the problem is it in dead condition.

The above information was already shared with airtel while during the tele call, But they are not focus on it only reminding about the payment and forcing to continue the net connection. How can i pay with out using broad and continue the services further without using 0 KB. finally my disconnection request was taken on record as on 21 may 2018.

I have told Airtel tell me the nominal charges i will pay it for those payment was not paid by me, but they refuse me and telling if i continue the services i will get waive of for the 50 percent other wise i have to pay full amount for the two months.

I am really unhappy about the Airtel services will focusing only on the money not for the customer.

My landline no: [protected]

My net no: [protected]

Request ID : 96286790

Customer ID: [protected]

Thanks

Kumarappan

[protected]

AirTel — request for a tower

there is no airtel network in our village.. Sometimes the network comes but very less... So there is a need to place a towwr in our village..

Namaste Mr. Meesala,

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
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bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Meesala,

This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I also got same msg and found Rs 99 deducted from my account. No one is picking at the customer care. Can there be some way out?

Dear Sir/Madam,

I am a prepaid customer of Airtel.
My mobile no is [protected]
Yesturday Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission and that they have activated VAS PACK 99 at their own , where as i have not asked to do the same. What the hell is it.

Early reply appreciated

Regards
Gaurav Singh

Airtel — balance deducted without my permission

Dear Sir,

I am a prepaid customer of Airtel.
My mobile no is [protected].
Today Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission.
I am trying to lodge my complaint from last two hours but all in vain.

Sanjay Khanna

my mobile no. is [protected].day before yesterday rs.15/=has been deducted from my balance for vas packwithout my permissionand they have activated vas pack at their own, where i have not asked to do same. on 10/03/2008 they have deduct 25/= .i don't know why?they deduct some amt. every month from my balance every month.what the hrll is it?

I have been trying calling 121 to deactivate the cricket pack which has been started on my mobile no. [protected], but have got irritated with airtel service. Rs. 5/- per day is being deducted from my account and I receive cricket sms which i am not interested at all.

Please deactivate the cricket pack immediately.

AirTel — Deduction of Balance without use of service

Sir
I am using Airtel Prepaid sim in Punjab, India.
When i used Airtel's NOP Service to activate Internet on my mobile, 2 days after using this service suddenly my balance of Rs.200 deducted on its own. Instead of helping me customer care official blocked my calls to Customer care. If my problem will not be solved, i'll have to go to cConsumer Court.

Dear Sir/Madam,

I am a prepaid customer of Airtel in Andhra Pradesh.
My mobile no is.[protected]
Yesturday i.e., 06.03.2009 @ 20.00 Hrs Rs.30/- has been deducted from my balance for the subscription to VAS PACK30 without my permission and that they have activated VAS PACK30 at their own, where as i have not asked to do the same. I want to know why Airtel people doing this type of deductions without user request. Kindly do the needful.

With Regards,
A.RAJASEKHAR
KURNOOL

Mobile No [protected]

Rs 3 debited for last Three days without any request for VAS

pl discontinue immediately and give credit for earlier debits

Hi,
I am using no [protected] from Airtel as a pre paid customer.After several call to customer care the ballance which is been debited from my account ballance not yet credited.

Every time i re charge the ballance get automatically deducted from my Ac.Kindly suggest.

AirTel — Airtel deducting my amount without my permission

Sir,
With due respect i beg to say that, about 10 days ago airtel subscribed me to gandhi sms quotation pack without my permission. It sends me a sms quote daily to my cell no.[protected] and reduces rs 1 daily from my account. I made contact several times to airtel customer care, they told me everytime that your subscription will be unsubscribed. Even they told me to sms some keywords to some numbers, i did what they said everything everytime but in vain. Now i am very upset after doing all these absurd things and i want to get rid of this junk. Please help me. I cant remove my sim because i am using it for about 8 years and my colleagues and friends and family members all contacts me through this number. I will be highly thankful to you if you helped me regarding this complaint.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Services — Airtel -amount deducted from balance

Sir my name is Pallavi Pande Cell No. [protected]. I faced the problem, 30 Rs deducted in my balance of 23 dec 09. When the same is communicated to customer care executed, he refused to refun the amount. as subscription activated on your number and i can't any help, he replied me this is not my fault,this is your problem.
This is not first time that Airtell is activating such unwanted schemes on customer and charging the moneny. We are using the mobile to commnunication and not for the entertainment . The Audio which activated, on my mobile is not known to me. If I activated this scehem, I might have used it atleast once. Airtel can prove if I have used this servise, I am ready to pay the charge which they debited..
When I told to transfer to senior person from airtel, they told to talk with Nodal offier of Government of India and refused to solve the problem.
This is not the first time I am facing problem with Airtel. Suddenly we can't change our mobile number also as we have given this contact number to most of the places where the emergencies may occur.
Airtel can recall the communication I had with them that I never want any such paid entertainment services as I am using this service only for communication.
We are saving a paisa by all the means and airtel is taking money from our account as they are supposing that the pre-paid money of the customer is being to be used as they want for such unwanted services.
I request to look in this matter and solve my problem and help me to get my money back Thanks.

AirTel — without using service deduction from balance

my no. [protected]. my balance rs.20 . is deducted without using service. on 23 jan. return it, close service of airtel live. i dont want it.dont make same mistake again thank u

AirTel — deduction of amount without use

my phone number is +91-[protected].....airtel always deduct some amount from my balance in account of one or other services .....which i had never applied to activate.....i called to cosumer complaint forum but ...got unsatisfied answers ....kindly help me

AirTel — Deduction without permission

I am Vinay. My mobile number is [protected].
Continuous meesages from [protected] are being coming about the subscription to getting "bizarre facts" through SMS.My balance is in negative and am facing lot of problem. I have never subscribed for this service.
Initially Rs.30 got cut from my balance in the 1st week of March and Re.1 is being cut daily.
I sincerely urge the concerned authorities to refill my balance. It is a very big problem. Please try to understand.

AirTel — deduct amount from my balance without providing any service

Dear sir,
I am airtel prepaid sevice user last 4 years.I am sad of the air tel service,many they dedUct the amount from my balance.since laast 2day ago like this matter happened,and contact to costumer care service(SHALINI)but not positive response,than i contact nodal officer & lodge a complaint to Mr Sorab.
Sorab lodged my complaint i.e[protected] on 6/4/2011 at 10 am & he assured ur deducted amount refund with in 4 hrs after waiting then we contact Mr Mr Ruchi raj Nodal officer on his phone [protected]
stayed on 30 min but last not any solution till this time.
kindlly help me above noted matter.
Thanks
regards
urooj fatima
91-[protected]

Airtel — BALANCE DEDUCTING WITHOUT PERMISSION

AIRTEL GAVE THE SUPER POWERPACK OFFER FOR MY MOBILE[protected] FOR SIXMONTHS.AFTER 15DAYS DAILY RENTAL OF 1RUPEE DEDUCTED FROM MY BALANCE.ASKED THE CUSTOMERCARE PEOPLE THEY TOLD THAT YOU DONT HAVE THAT OFFER NOW.BUT I HAVE PROOF FOR THAT OFFER IN MESSAGE FORMAT

AirTel — Deduction of extra amount from my balance

Hi,
I have put standard call cutter pack for reduction of STD call rates.. I should be charged 33paise for every 1 min, but I am charged 50paise for every 1min. When I called and spoke to customer care, they are cutting my call and not responding properly..They are not giving me a proper reply.

hi
i had this problem past 2months..every alternate day my balance is cut by 6rs evry night... in the night i check my balance and in the morning i see its cut by 6rs...i have called the customer care people 5times by now...and spoken to many people..they say eachtime either some -HUNGAMA.COM or BIPASHAS SECRETS or something has been activated on your phone no.and so the balance is being deducted..by profession i am a doctor and dnt have time for any of these things...i never go to such sites or offers.at the max i use facebook on my phone...but it is ridiculous that such services are activated on my phone n balance is cut without my permission..i had lodged a complaint 15days back,so for 5days it was not cut.but again the same thing is happening since the last 2-3 days...last night my balance was 241rs and today morning its 235rs.i would like to know the reason why this is happening.pls get back to my complaint because talking to ur customer care executives is useless.if not i will think of changing my connection because airtel is giving me a lot of problems.thank u.my email id is [protected]@yahoo.com

Airtel — amount deducted without concern

Amount deducted from without informing and when I try to talk with customer care today so many times it give option to press1and after pressing 1some message about how to check account balance is told and call disconnect
It's mental harrasment calling to customer care not getting result even after listening unnecessary message

Airtel — Deduction of Balance without permission

Hi,

I have airtel connection with me. Airtel has deducted my balance by activating services like hello tunes , follow the stars without checking with me and without my confirmation. After calling to their call center, the lady told me that I will get my balance immediately. I asked her the case number of conversation but she told that once call complete , i'll get the case id through SMS. BUT NEIGTHER I GOT BALANCE REVERTED TO ME NOR THE CASE ID TO CLAIM FOR FURTER QUERIES.

This is very pathatic and airtel is cheating with customers. I request te readers to switch to otehr service provider as soon as possible.

Thanks,
Ajay- [protected]

Airtel — airtel deducted my balance

my mobile number is [protected] ,I recharged of RS 98 as internet pack and recharged of RS 25 as balance ,when I was surfing my internet then airtel deducted my whole main bailace of amount

Airtel — deducting my balance

sir,
my number is [protected]. in this number automatic deduction my account balance rs 20. pls my money back.and stop all services.

Namaste Mr. Malik,

This is to inform you that your concern listed on 26 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Malik,

We would like to inform you that your concern listed 26 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Thanks lot my concerns addressed very satisfactorily

Namaste Mr. Thakur,

This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Thakur,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — NETWORK COVERAGE PROBLEM

I AM I.PSREEKANTH, MY AIRTEL NUMBER IS [protected], I HAVE STILL A PROBLEM.I HAVE NO NETWORK COVARAGE IN MY HOME. I COMPLAINED SOMANY TIME TO AIRTEL BUT NO RESPONDS FROM THERE.IN MY HOMETOWN SOMANY AIRTEL CUSTAMERS HAVE STILL THIS PROBLEM.

NAME : SREEKANTH.I.P
MOB NO : [protected]
ADDRESS : SREESHYLAM (H)
PARAMBIL (PO)
PARAMBIL KADAVU
CALICUT-12
KERALA

AirTel — about coverage

i have local Maharastra Airtel sim and from past 3 day my cell is out of coverage, now i am in mumbai but it can't give me home network my network setting is manual.and after selecting airtel it gives me the massage of "not accesible".
please try to reply me soon with solution.
Thank you.

i lived sambaratipalayam in cuddalore(dist)in tamilnadu.in my villege near three air tel . towers in my villege in 3km network is very bad i complain so many times so plz do the propere network in my place.

AirTel — no network coverage

hey my mobile no is [protected], (post paid) after paying the bill also my phone was not activated & also i had no network
to contact customer care.would u plz rectify it soon.

AirTel — Network coverage

I am facing major issues with the network coverage for the Airtel at my residence, with more than 10 months into it, there has been NO resolution to this issue so far.
Only reason I am still with them because I don't want to change my number and waiting for number portability to start in India,

I have seen the worst customer service from the company and very disappointing attitude even from the Sr executives of Airtel. I have tried complaining through web, mail and calling them. NO USE

AirTel — no coverage

I am using my airtel no in six years, I have no covarage in my home after some months...so please clear my complaint.

Namaste Inderpreet,

This is to inform you that your concern listed 26 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste (guptapco),

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Gupta,

This is to inform you that your concern listed 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Gupta,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Data Theft — Data Loss / Theft

Hi,

I'm working in a IT Infrastructure Management company, where my job is to meet my customers regularly to know how our team is working with them, and driving quality initiatives to improve the customer satisfaction. In this kind of profile, there are lot of confidential data that our client share with me. As the profile demand, i work on my office laptop and store all this data into it.

More over in my laptop I also store my personal data(like my back account details, investment details, scan documents etc etc). All this data is very important. To protect the data, I need to take the regular backup of all such (personal + client side) data on my Personal External Hard Drive regularly.

Few days back, I was given a new client at different location. Initially, I was staying with one of the Program Manager for that site. On the day i moved out from his house, i found that my Personal Hard Disk Drive having all this data is been stolen. I asked couple of time to that Program Manager about my Hard disk, but he just have to say "No".

I'm in great loss if I do not get this External Hard Disk, as all my 4 years of official data along with my personal data (bank details, investement details, scann copy of my certificates etc etc ) will be in wrong hands. At the same time, I cann't just pin point this Program Manager on stealing HDD. (i do not want to spoil the pear relation by blaming for this loss)

Please help me. What should I do? Can I log a police complain on this? If yes, under what section and what clause? (I have never faced such situation before; thus little panic also). Moreover i do not have the s/number, make / model of that hard drive. (it was an assembled External HDD, used only for the data storage).

Please help me.

Regards,
Baljit

As i am . T.Thiyagaraja. my pan card was loss last week in triuchy(tn). i want to issue new pan card.
pan card no-AEBPT0743L.

please send complaint form for loss of laptop in jodhpur india

AirTel — THIEVES @ Airtel

DONT TRUST "BHARTI AIRTEL" ...............THEY ARE THIEFS.......
THEY TOOK MONEY & DOCUMENTS FROM ME ON 28/03/2010 AND TILL DATE MY ISSUE COULD NOT BE SOLVED ABD ON TOP OF THAT ....MY PHONE DISPLAYS A MESSAGE THAT " SIM CARD REGISTRATION FAILED" ..............
mOBILE NO : [protected]. (J&K ,SRINAGAR)

Namaste Maninder,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Maninder,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I STARTED PAID ATTENTION TO AIRTEL DATA THEFT AFTER MY INCOME STARTED DIMINISHING- ALL GOVT- MEDIA- CORPORATE SECTOR, LAW & ORDER EVERY DAMN THING YOU SEE IN POWER TODAY IS UNDER THE CONTROL OF SATANIC DARK FORCES OF #ILLUMINATI ROTHSCHILD THERE ONLY PLAN TO BRING NEW WORLD ORDER OF ELITE.

TODAY 8T OCT 2015 MARKED NEW DAY FOR MY INTERNET CYCLE- I JUST WOKE UP TO CHECK ON SMARTBYTE MY SPEED WHICH WAS REDUCED TO 512 KBPS AFTER THE SUPPOSEDLY CONSUMING MY ENTIRE 40 GB DATA...

TO MY SURPRISE- INSTEAD OF ALLOTTING ME ENTIRE 40 GB- MY BALANCE SHOWED 39.33 GB- AIRTEL STOLE MY 700 MB VERY SMARTLY, WHEN EVEN MY MODEM WAS OFF EVERY NIGHT..i AM NOT GOING TO SIT TIGHT THIS TIME...i AM AWAITING THERE REPLY ON SAME !

We are also having the same problems related to Airtel's monthly data usage. Our monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off.
And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched.

Our average monthly data usage was less than 10 GB initially. After airtel launched its smartbytes service, my data limit went dry on around 20th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same.

I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem.
I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month.

Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard.

Please bring this matter to light and someone help resolve this.

my contact number [protected]

Namaste Mr. Thikak,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste ( saranthilak ),

This is to inform you that your concern listed 25 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Thikak,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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this irshad
my number is [protected] sim number[protected]h-2
see i have taken a nano sim[protected]h-2 in airtel relationship center and asked him to activate the same number on this new sim but he cant do and said may be there is problem in sim and asked to change and when i got the other sim and told him to activate it he says that its not activating and he had sent some mail to someone and it'll activated on monday 15-7-13 but it dint as i had called him on his own number he dint even answered it.is this is the way you treat your costomers?and more over why dont my sim activates what is the problem?i had bought a new iphone 5 which only works for nano sim shall i just see its face and enjoy?
eagerly waiting for reply and make my sim activated.
email on [protected]@yahoo.com

AirTel — Missed call in USA

I have complain against a Prepaid user of Airtel mobile service User. He gives miss calls to my home (USA) at owed hours and he is doing this like he is having fun. I called to India Airtel and got his information.

AirTel — Missed Caller

I WANT TO KNOW CALLER IDENTIFICATION OF MISSED CALL IS COMING FROM [protected]PLEASE EXPEDITE AND MY MOBILE NO. IS [protected].

Airtel — getting calls from a number regularly

i have been receiving a call from a number . he has been torturing me and warning me. he is using very bad language. he is even calling me as aprostitute. i am getting calls from[protected]. could you please give me the name and address of the person who is calling me. my email id is bashi4british @gmail.com

Bharti Airtel — Miss call from bharti airtel number

Hi,

I am getting miss call from number "[protected]" on every day - person calls me 5 to 6 times everyday - Whenever I try to call he did not response - most of the times he calls in night around 1 A.M to 3 A.M - Please advise should I registered the complaint in police station or you will take the action.

Thanks and Regards,
Anuj Jain
Mobile: [protected]

AirTel — Regular miss calls

I would like make a compliant against the mobile no [protected]. The owner of this mobile number is repeatedly giving miss-calls to me from March 2, 2010. I tried to call him and also sent him an sms to know the whereabouts of this person. But still he keeps miss calls. Kindly help me as it is urgent

don't know — miss calls

Dear Sir,
we are recieving miss call from 1 month on landline no. 2440416 and we are not able to trace the number. it is requested to your kindself please trace the number and make the complaint against it, so that we will get rid of the mental disturbance.
looking farward for your coporation
email id: [protected]@rediffmail.com
Thanks and regards
Manzoor Ahmed Bhat
Chanapora Srinagar

AirTel — having missed call

hello sir,
today i have a missed call from number [protected] on my airtel phone [protected]. i m in tension . so please resovle this conflict.
shashank shrivastava
student

i want to stopped my airtel preepaid connection [protected] from wroght now because i have a another no. of airtel

Airtel Mobile — Missed call anonymous

I got a missed cal from Ph no[protected] which I suspect to have emanated from Pakistan.My Airtel mobile no is [protected].I did not call back to the missed call no to avoid problems.I just wanted to inform you to get your advice on what I should do if I get such calls esp from Pakistan

Namaste Mr. Keyan,

This is to inform you that your concern listed on 25 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Keyan,

Further to our discussion dated 25 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Keyan,

We would like to inform you that your concern listed 25 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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