[Resolved]  Airtel — OVERCHARGED RATES

Address:Mumbai Suburban, Maharashtra

WITH REFERENCE TO YOUR APOLOGY..IM SORRY TO SAY THERE IS NOTHING DONE BY YOUR SIDE TO DO SOMETHING ABOUT MY QUERY..
I WAS BEEN CALLED BY YOUR EXECUTIVE AND I WAS BEEN TOLD THAT I HAD RECHARGED FROM LAPU OF RS 70 WHICH CHANGED MY CALLING RATES...IN THE FIRST CASE HOW THEY CAN BE TWO RECHARGES OF THE SAME RATE ..I ONLY USE TO RECHARGE RS 70 FOR A FULL TALKTIME ...
I HAD A CALL RATE OF 1PS PER 1 SEC..THEN WHY WOULD ANYBODY GO TO A PLAN WHICH WOULD NOT BENIFIT THEM..
PLEASE STOP MAKING THE CUSTOMERS GO ROUND THE BUSH AND GET LOST ...
I WANT MY OLD PLAN BACK ...AS ITS STILL THE SAME...
I AM REALLY NOT SATISFIED WITH YOUR CALL...AS THE CALL WAS INTERUPTED ALSO WITH SOME DISTURBANCE..
PLEASE RESOLVE IT ..AS I DONT THINK SO ITS A BIG ISSUE FOR AIRTEL...PLEASE STOP SELLLING US WITH ALL THOSE RIDICULOUS ANSWERS..PLEASE USE SOME COMMON SENSE...WE ARE SO YOU ARE NOW...

MY NUMBER.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — rates

i have been in Airtel for past two years...one day before i did topup of Rs.30/-...but i didn't get the talktime ..so i call to customer care then they said that for Rs.30/- of topup you will get 20 minutes STD calls free and one month validity...what is this nonsense plan...

what is th purpose of doing topup...to increase the balance and no validity...if they changed like that then how do we know...
Then next problem is about coupon charge...i bought the Airtel sim card from my native place that is out of chennai...now i m in chennai when i bought coupon recharge in chennai then they are telling that recharge can't be happne becoz your card is not belonging to chennai...what is this..

really i fed this airtel service...
my phone no is [protected] very difficult to continue connection because o[censored]nwanted unnecessay deduction of money without call

-0n 10th sept 10 deducted 45/ complaint lodged but no response

no refund so far no suitable response from u


It happened previous so many occasion


from "Aleyamma rajan
Namaste ( navshabs),

This is to inform you that your concern listed on 18 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste ( navshabs),

Further to our discussion dated 18 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste ( navshabs),

We would like to inform you that your concern listed 18 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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