Airtel — payment denial

khushboo 31

from Gwalior, Madhya Pradesh

Address:

Madhya Pradesh

sir i was serving in airtel bhopal as canteen caterer for six years.since last year the services are stopped due to office closure.the administrative staff has also left and this has led to stoppage of my payments.now they are saying to go to indore office for the payments.it has been more than a year and i have been there for more than four times.i am not getting response from the office there.the scm officer is saying that we are wrong and not listening to us at all.the amount is very huge and we are facing many problems.please help and say to where to go for justice .we have all the required documents also.

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Deeksha.sh

My name is Deeksha Sharma and I have a Airtel broadband connection with DSL number [protected]. I had submitted a cheque a ICICI cheque number 358829 on 25th of October for 1200 Rs to make the payment and it was cleared from my bank account on 28th of October.i have spoken to my bank and they have confirmed that the money has been cleared and has been collected by Bharti Airtel but still Bharti Airtel is denying receiving any payment.Infact they have disconnected my services and inspite of calling them again and again my services are still not working and they are still denying receiving any payments.I offered to send them my statement via fax , email , post or in person but they said that they do not need it but do nothing about my services. I have been calling them since 28 th of October and have spoken to many representative and their supervisor but they ask me to call later and say that they concerned department is closed , doesnot matter what time of the day I call them. I am tired and frustrated of calling them againg and again and not getting any positive response.
Please help as I am thinking of moving to court.

Deeksha Sharma
[protected]