[Resolved]  Airtel Postpaid Bill — Not receiving Bill

Dear Sir/ Mam,

This is to inform you that me Mr. Vishwanath Roy gifted this no.([protected]) to my sister n she was using this no. since last 2 years, but have never faced this problem, of not receiving the Bill on time. But since last 10-11 mnths she is not getting the bills on time. We have complain abt the same many times to airtel, bt all in vain. Everytime they come up with a new excuse, but they admit thet the fault was 4m there side.
On the contrary still they were bothering my sister by calling up every day in every hr, inspite of our informing the same that we have not received the Bills n now we need a waiveoff of Late Bill Chrgs which is around Rs. 50-Rs75 per mnth.
But no action has been taken on the said. More over they have cancelled my registeration once b4 n even now. This cancellation was done two mnths back from date, n again today they came to my place with the oustanding. While conversation with them abt the same they are threatning me that if i dont make the payment of till date then sever action will be taken against me & now they are openly saying that what ever the reason of not receiving the Bills they dont care.
Hence, we humbly request you to kindly look into the matter & help us.

Regards,
Vishwanath Roy.
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir
in spite of my previous complain i did not get my postpaid bill (ph-[protected]
of Dharmanagar, Tripura) .you have neither send my bill in my e-mail account nor u send it to my address.moreover my connection was deactivated for five to six day.So plz take necessary action.my e-mail account is 73.[protected]@gmail.com

1) Copy to TRAI, for information.
nov 2010 not received post paid mobile bill
pl send the bill my mail id [protected]@rediffmail.com
Dear sir,

telephone no[protected]

It is with great unhappiness that i would like to inform you that iam not getting my monthly telephone bills for last 18 months inspite of repeated mail and telephonic talks with your customer care centre.iam really surprised to find the careless and reckless attitude of your organistion.Everytime iam assured that in future the bills would be sent to my email id [protected]@rediffmail.com but regret to inform you that it remains just a hollow committment like any government organisation.
Hence, please let us know the reason why the bill is not sent to my personal email .Also please give the contact details of the responsible person to sort out the issue.

s.venkatesan

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