[Resolved]  Airtel Postpaid Mobile — Airtel not letting me port-out to Aircel

Address:

Delhi

I had requested for porting two of my numbers from Airtel to Aircel. The reason for porting is that Airtel has been adding unnecessary packages on my phones which were not asked for. There was an amazing customer service that I got from Aircel and they helped me in every possible way. I got a call fom airtel and was asked why I was porting my number. Then after a long conversation of trying to convince the person to port my numbers, the person on the other end said that the numbers might face rejection and its not easy to port out of airtel. Later that day I got an SMs from aircel stating that the numbers have been rejected by Bharti airtel because of
“There are subsisting contractual obligation from the subscriber agreement”.
When I called them they say that “Koi contract hoga” rather than giving me a valid reason.
I have no contracts, these numbers are about 6 years old and all the bills have been paid up to date. When a customer is not happy why don’t they just let the customer go. All readers please do not use Airtel. Once in you will never get out. STAY AWAY