Airtel Prepaid — Randomly charging more amount for std calls

Address:

Bangalore, Karnataka

Airtel Karnataka users beware and check your call charges minutely after every call. Now that all mobile calls are charged at 1 paise per second, Airtel cheats people by charging more. Some times they charge 1.5 paise for STD calls. For a call of 10 minutes 22 seconds, the correct charges should be Rs. 6.22/- but airtel charged around Rs.9.33/-. When contacted Airtel customer care immeditely after the call, they said the call details are not available and they have charged for the customer care service as well. The charges were around 50 Paise for 3 minutes. This was done without any prior notification. Beware! call 198 instead of 121 and if you speak to any customer care executive, the call will be charged with the about rate. Airtel has been cheating people because the call charges are displayed as flash sms which cannot be stored for future reference. The call charges are displayed after every call and I don't know how many people has the habit of checking the time versus charges. Even I missed for a long time and found it by chance. With the use of prepaid mobile, Airtel is cheating people. One bad company to stay away. Tata Docomo provides much better service and true to the value of service.
Thanks.