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Airtel Prepaid Connection Complaints - Deduction of cash for Airtel Friendz Chat without my consent

View all Airtel Prepaid Connection complaints

Airtel Prepaid Connection

Posted: 2010-02-08 by Vijay K. Stephen Send email
Deduction of cash for Airtel Friendz Chat without my consent
I have an AirTel prepaid cellular connection (number 9601760444) .

Since last 2 months, they are deducting Rs.15/- per month, for a service viz., Airtel Friendz Chats, without my consent. Since then, I am constantly trying to contact them through their customer care number to stop this useless service. Unfortunately, this customer care service is not providing any facilities to hear my problem and nobody is there to hear me.

Kindly do the needful to stop Airtel Friendz Chat service from my cellular number and get refund of my deducted money.
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Comments

205 days ago by Airtel_presence [send email]
Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Vinay Chugh
Airtel Customer Service Team
197 days ago by Airtel_presence [send email]
Dear Customer,

I would like to inform you that your concern listed on 8 Feb 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

Regards,
Vinay Chugh
Airtel Customer Service Team

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