Airtel Prepaid Recharge — recharge not done yet

bertha1010

from Delhi, Delhi

Address:

Delhi

i had ordered a recharge through my icici bank account for Rs.333 on my airtel number [protected]
in delhi & ncr region.. but i still have not recieved the balance and e-receipt shows payment to be successful.please help me out here as to when i will receive the amount i recharged for..
the details are as follows:
Payment Id [protected]

Amount (Rs) INR 333.00
Date of Payment 14/02/2011
Debit Account [protected]
Payment Status Success

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Comments

Chetan Ganesh Bhasme

from Delhi, Delhi

AirTel — Preapaid Recharge not done

I did mobile recharge online from I.C.I.C.I bank account..Recharge amount is Rs.. 333..which is deducted from my ICICI account also..I receiced hot payment ID , But I didnt get any recharge amount nor SUCCESS message from AIRTEL services..
PAyment is made to following address::

PREPAID MOBILE RECHARGE,
Euronet worldwide india pvt ltd,
west quadrant, 2nd floor,BANDRA, mumbai-400051

My PAyment Details are:::::::

My Hot Payment ID:[protected].
Status :: SUCCESS
Staus Code:: 0103
Cell No:[protected]
Recharge amount::Rs.333

Please suggest me the solution::

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Chetan,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

lilykant

from Noida, Uttar Pradesh

I am also facing the same problem. I also recharged my mobile no.[protected] on 21/02/2011 for Rs.444 and Rs.333 vide Transaction ID Nos.[protected] and[protected] through ICICI Internet Banking account and the payment status is successful as per ICICI Bank and amount have been debited to my account but no recharge credit has been given by Airtel. Despite repeated calls and complain s no actio has been done so far.