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Airtel Prepaid

 
2 Reviews
  svmandal

Forceful money deduction from prepaid credit

Airtel forcefully deducts anywhere between Rs30 to Rs 90 per month from my prepaid credit on the pretext of some monthly services which i never use and never subscribed in the first place. On complaining the officials simply say that it is automatic in the system and that they will repay the money back but they never return the money and keep deducting money on a regular basis from the prepaid credit without my knowledge about it. It is only when i am alert and aware do i come to know that the money has been deducted without my knowledge(this i come to know when i call their customer service executive). WHAT A SHAME for the company who calls itself Bharti Airtel and projects the image of connecting people and what really does is steal their money. And i have come to know that many people with AIRTEL prepaid have similar experiences. A 75 yrs old nurse in a hospital once asked me about why her credit keeps vanishing so fast; she could not understand that inspite of recharging for Rs200 why is she not able to make a call to her son who stays far. I asked her which company card and what scheme does she use. She only knew that she had AIRTEL. I checked her phone and it was the same AIRTEL PREPAID. BEWARE of AIRTEL PREPAID, these people are white collar FRAUDS.
1 Comment

Comments

 
I too have faced same problem.they keep sending msgs and say that they have not received a reply within 5 mins the said service has been activated.is the customer supposed to sit with the hand set 24 hrs and keep declining the offer as soon as it comes?worst is one comes know of the low balance due to such deductions when one wants to make a call.finally disgusted i am switching over to some other company.hope i get a better experience than airtel.

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