Forceful money deduction from prepaid credit
Airtel forcefully deducts anywhere between Rs30 to Rs 90 per month from my prepaid credit on the pretext of some monthly services which i never use and never subscribed in the first place. On complaining the officials simply say that it is automatic in the system and that they will repay the money back but they never return the money and keep deducting money on a regular basis from the prepaid credit without my knowledge about it. It is only when i am alert and aware do i come to know that the money has been deducted without my knowledge(this i come to know when i call their customer service executive). WHAT A SHAME for the company who calls itself Bharti Airtel and projects the image of connecting people and what really does is steal their money. And i have come to know that many people with AIRTEL prepaid have similar experiences. A 75 yrs old nurse in a hospital once asked me about why her credit keeps vanishing so fast; she could not understand that inspite of recharging for Rs200 why is she not able to make a call to her son who stays far. I asked her which company card and what scheme does she use. She only knew that she had AIRTEL. I checked her phone and it was the same AIRTEL PREPAID. BEWARE of AIRTEL PREPAID, these people are white collar FRAUDS.