[Resolved] Airtel — threatening , misbehaving | |||
DEAR SIR , WITH DUE RESPECT THAT THE BELOW MENTIONED THE ALL DISCUSSION & E-MAILING TO THE AIR TEL COMPANY THERE IS NO SOLUTION IS GIVEN BY THE COMPANY TILL DATE . SO THAT'S WHY I AGREE TO CLOSE THE ACCOUNT AND PAID THE FULL PAYMENT UP TO 10TH SEPTEMBER,2011. BUT IN YOUR COLLECTION CENTER NAME : GURUKIRPA (OWNED BY HARSH ANAND ) THERE IS A GIRL/LADY NAMED : PRIYA SHARMA IS MISBEHAVING AND GIVE THREATENING TO ME THAT I AM FROM LEGAL DEPARTMENT (COURT) AND FIGHT WITH ME ON TELEPHONE ( THIS PART IS HIGHLY LOSSES TO THE COMPANY AND YOU DISMISSED HER WITH IMMEDIATE EFFECT OR I WANT A APOLOGIZE LETTTER AND GIVE ME THE FULL ADDRESS OF HER ). BUT IN THE MEANTIME HER OFFICER NAMED : RAJESH TAKE THE CALL FROM HER AND TALK TO ME AND HE WILL WELL BEHAVED AND WELL MANNERED ( THIS PART IS HIGHLY APPRECIATE AND GIVE HIM A PAR-MOTION AND A STRONGEST PART OF THE COMPANY). AND I ALSO BRINGS TO YOUR GOOD KNOWLEDGE THAT I KNOW THE LAWS OF THE COURT. THANKS & REGARDS ASHA JAIN W/O VIKAS JAIN [protected] ________________________________________________________________________________...⇄ from aakshita computers [protected]@gmail.com to [protected]@in.airtel.com cc nodalofficer.[protected]@airtel.in bcc [protected]@airtelindia.com date Tue, Sep 6, 2011 at 12:57 PM subject immediately restored my broadband connection at my new address mailedby gmail.com hide details Sep 6 Respected Madam / Sir, I have a broadband connection and fixed land line no.[protected] in the name of Asha Jain at (E-168 Kamla Nagar, Delhi-7.) I logged the service of address change on dated : 01.09.2011 under reference no.3310274 and change of plan under reference no.3310052. But till date there is no service or support from your side on reference no.3310274 of change of address I closed my connection on 01.09.2011. and I request you to not to charge any type of rental and calling and any installation charges till the connection is not RESTORED at my new address (54 , 2nd floor, Gali no.2 , Prem Nagar , Near Shakti Nagar, Delhi-110007.) Mobile No’s ASHA JAIN : [protected] VIKAS JAIN : [protected] from aakshita computers [protected]@gmail.com to [protected]@airtelindia.com, [protected]@in.airtel.com, nodalofficer.[protected]@airtel.in, [protected]@bharti.in date Mon, Sep 12, 2011 at 12:24 PM subject Fwd: immedaitely restored my broadband connection at my new address mailed-by gmail.com hide details Sep 12 SIR/MADAM, DATED : 12.01.2011 SUB : SHIFTING OF THE BROADBAND CONNECTION WITH RESPECT THAT I LOGGED THE REQUEST OF CHANGE IN ADDRESS ON DATE 01.09.2011 UNDER THEREFERENCE NO. 3310274 OF FIXED LAND LINE & BROADBAND NO. [protected] AT E-168, KAMLA NAGAR, DELHI-110007 IN THE NAME OF ASHA JAIN, MOBILE NO.[protected] & [protected] TO MY NEW ADDRESS AT 54, 2ND FLOOR, GALI NO.2, PREM NAGAR, NEAR SHAKTI NAGAR, DELHI-110007. I ALSO SEND THE EMAIL ON 06.09.2011 FOR THE SAME TO THE CUSTOMER SUPPORT AND ALSO TO NODAL OFFICER (NCR). ON DATED 07.09.2011 YOUR LINE MAN COME HERE AND CONFIRM THE ADDRESS AND NAME AND I CONFIRM HIM EVERYTHING BUT HE WENT WITHOUT SAYING ANYTHING AND HE DID NOT COME AGAIN TILL DATE. I ALSO AGAIN CONTACT YOUR CUSTOMER SUPPORT ONDATED 10.09.2011. BUT TILL DATE THEIR IS NO RESPONSE FROM YOUR SIDE AND DID NOT RESTORED MY CONNECTION AT MY NEW ADDRESS. THIS IS LAST TIME TO GIVE YOU E-MAIL . IF YOUR COMPANY DID NOT RESTORED MY CONNECTION AT MY NEW ADDRESS THEN I REFER THIS CASE TO CONSUMER FORUM. THEREFORE I REQUEST TO YOU THAT AS EARLIEST AS POSSIBLE RESTORED MY CONNECTION AT MY NEW ADDRESS AND DID NOT CHARGE ANY TYPE OF CHARGES. THANKING YOU. YOURS TRULY ASHA JAIN [protected] VIKAS JAIN [protected] - Hide quoted text - [protected] Forwarded message[protected] From: aakshita computers <[protected]@gmail.com> Date: Tue, Sep 6, 2011 at 12:57 PM Subject: immedaitely restored my broadband connection at my new address To: [protected]@in.airtel.com Cc: nodalofficer.[protected]@airtel.in Respected Madam / Sir, I have a broadband connection and fixed land line no.[protected] in the name of Asha Jain at (E-168 Kamla Nagar, Delhi-7.) I logged the service of address change on dated : 01.09.2011 under reference no.3310274 and change of plan under reference no.3310052. But till date there is no service or support from your side on reference no.3310274 of change of address I closed my connection on 01.09.2011. and I request you to not to charge any type of rental and calling and any installation charges till the connection is not RESTORED at my new address (54 , 2nd floor , Gali no.2 , Prem Nagar , Near Shakti Nagar, Delhi-110007.) Mobile No’s ASHA JAIN : [protected] VIKAS JAIN : [protected] THANKS & REGARDS from [protected]@airtel.in to [protected]@gmail.com date Wed, Oct 5, 2011 at 12:15 PM subject Re: IMMEDAITELY RESTORED MY BROADBAND CONNECTION AT MY NEW ADDRESS [|BAL|Qrc[protected]|] mailed-by airtel.in Important mainly because of the words in the message. hide details Oct 5 Dear Mr. jain, Warm greetings from all o[censored]s at airtel. This is in reference to your email dated 06 Sep 2011, regarding your airtel fixed line number[protected]. We regret the delay in responding to your email. We completely comprehend your viewpoint and sincerely regret for any difficulty caused to you. We would request you to please write your fixed line issue to below mention email id. Email Address: nodal.[protected]@airtel.in. Contact No:[protected]From 9:30 AM to 6:30 PM Monday to Friday). The details for Nodal Officers are also available on our website www.airtel.in, under the Contact Us` tab. We hope that we have been able to assist you suitably. Salim Hashmi Nodal Office Bharti Airtel Limited Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction Click here to provide feedback https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=ABED2851AAEB2D55BAC0CE325CBDCE3356B9...⇄ [protected]Original Message[protected] From: [protected]@gmail.com To: [protected]@airtel.in Cc: nodalofficer.[protected]@airtel.in Sent: 06/09/2011 01:07:21 PM Subject: immedaitely restored my broadband connection at my new address Respected Madam / Sir, I have a broadband connection and fixed land line no.[protected] in the name of Asha Jain at (E-168 Kamla Nagar, Delhi-7.) I logged the service of address change on dated : 01.09.2011 under reference no.3310274 and change of plan under reference no.3310052. But till date there is no service or support from your side on reference no.3310274 of change of address I closed my connection on 01.09.2011. and I request you to not to charge any type of rental and calling and any installation charges till the connection is not RESTORED at my new address (54 , 2nd floor , Gali no.2 , Prem Nagar , Near Shakti Nagar, Delhi-110007.) Mobile No¿s ASHA JAIN : [protected] VIKAS JAIN : [protected] THANKS & REGARDS This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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premnagar exchange — dealing in new landline connection
my dn id [protected] dt 29/05/2010 as per official assurnace connection getting within week but till date not getting the same