[Resolved]  Airtel — Re: Not activation of my Number even after two months.

Airtel Prepaid — Monthly deduction of Rs 30/-

Dear Sir/Madam,

My mobile No is [protected] & I am availing prepaid service.
Iregret to complin that you are deducting Rs 30/- every month towards subscription which I am unable to understand. I have never demanded for any such service.
Inspite of complaining for this on your customer service No 121 two months ago, the same is being deducted.
Please look into the matter & stop deducting the amount every month. For any clarity you may call me on the above phone or through email.
Your earliest reply awaited in this matter.

regards

sanjay rane

My mobile no. is [protected]. This is for the 3rd time, Airtel have deducted Rs. 30/- unnecessarily without taking any extra facility without taking any extra service. They just deducted from my balance. I have complained about the same so many times. I went to Airtel Gallary also but no body considered my complaint. They just gave false assurances but nothing was done. As i was regularly following up with the customer care, later on they stopped picking up my phone also. Now i am really frustrated with the customer service of Airtel. This is really bad experience i had. Now i am really planning to file a Complaint in Consumer Forum. The Higher Authorities of Airtel should look into it.

When i don't want particular service when i don't demand it or not even use it why i should be charged for that. This is nothing but Gundagardi.

I really want solution on it, otherwise i am going to file complaint in Consumer Forum surely.

Dear Airtel Users, I wont go up with your complaints. You all are subscribed for some (V.A.S.) Value Added Service. Dont get irritated. Just call 121 and talk to Customer Care Executives and ask them to take the Deactivation Request from their Side itself. Again the same problem is continues means dial 198, again not satisfied? Contact Appelate authorities.

Airtel — Automatically deducted Rs. 30.00

There are several service complain against the service of Airtel

1. Without confirmation and reason Rs. 30.00 automaticall deducted from my balance. It displayed Last call duration 0:00 call charge Rs.30.00 bal. Rs.2.40 Validity 11Jan11... on 27.06.2010 @18:30

When I talk to local service provider center they told that positively I press something for downloding, but it not so. I am using Nokia 1111i and no GPRS & net service

2. My scheme automatically transfer to 1p/sec and if I send sms to 405 for plan it reply that description not available.

3. All most every day when I try to make a STD call to my native kolkata from Pondicherry it say all the lines in this root are busy.... I have to try at least 20 time then I may able to connect any call.

4. Daily at least 10 call & 10 sms I have to attend for Airtel add

5. For the past 10 years I am using Airtel only, but last 2 years the service in terms of tarif, charges, bal deduction is very poor and simply they are ignoring the fact.

for this kind of mishap once i change to new connection and same thing is going on now also.

Earlier also I made complain, but either nobody responce me nor it has resolve.

Bharti Airtel Ltd. — Unauthorized deduction of Rs.30/- every month

Despite filing complaints, Bharti Airtel Ltd. is deducting Rs.30/- from my pre-paid account ([protected]) balance. I have not subscribed for any VAS, while calling customer care customer care executive told me that the Airtel Live service gets activated automatically and if customer doesn't unsubscribe it automatically it remains active. I requested him to unsubscribe all VAS wrt my account and he had made sure that he unsubscribed all VASs, still Rs.30/- got deducted from my pre-paid account. This is highly unacceptable and sheer loot.

Regards,
Dubey

Bharti Airtel Ltd. (Mobile Services) — Unauthorized deductions from prepaid account

My airtel prepaid connection particulars are as follows: MSIDN(Tel.#.) [protected];
[sim[protected];
IMSI. [protected] / 10 Jan 2008]
Current Balance (as on 23 Feb. 2011) INR 369.81; Expiry 17 Sep 2011

A fortnight (or so) ago, my balance was over INR 500.00, and the cost the legitimate services that I have since used does not exceed INR 25 or 30. The company has been deducting charges in respect of entirely UNSOLICITED "services" like "KingfisherGirls' calendar", "Comedy zone", etc.

I have NEVER used these "services", nor do I ever intend to use them in my lifetime.

Even after my explicit UNSUBSCRIPTIONS from these nuisances, this company has been making UNSOLICITED "renewals" against them!

I request you to prevail upon the company to make proper amends to these nefarious practices by rolling back all the deductions made so far towards unsolicited "services", and bring back the balance held in my prepaid account to nearly INR 500.00 (as it would have been without the unauthorized deductions).

S.M.Raviprakash

AirTel — DEDUCTION OF RS 30/-

SIR
ON 17 MAY 11, AIRTEL HAS DEDUCTED RS 30/- WITHOUT ANY HEGITATION AND STARTED CHAT SERVICE WHICH I NOT DEMANDED MY CELL NO IS [protected].. HIS CUSTOMER CARE EXECUTIVE HAS VERY RUDE TALK . TWO TIME HE HAS CUT MY PHONE CALL BUT ULTIMATELY I GOT MY COMPLAIN REGISTERED. PLEASE STOP ALL SUCH AXULAIRY SERVICES. AND GET MY MONEY BACK IN MY ACCOUNT. AIRTEL IS BRAND AND BRAND IS DOING THIS WHICH TOTALY UNFAIR. PLEASE DO NEEDFULL.