[Resolved]  Airtel — Unfair and unlawful practice

Address:Hyderabad, Andhra Pradesh

Airtel is charging nearly Rs 100 extra for HD transmission. If you have purchased a setup box which can get both HD and non-HD transmission, Airtel has suddenly made a policy to charge for HD transmission also. It is something like this that if you have purchased an internet enabled phone, you are chrged for internet also apart from phone charges even if you do not want to avail this service.
This is totally unfair and malpractice to make money. Talking to Airtel officers hads been fruitless.
My connection no in [protected].
v k rathi
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel DTH — poor service of Airtel HD DTH at present

i have purchase airtel digitel t v about one year ago & have no complaint against its picture & sound quality .My I/D is [protected] . Recently watching the Advertisement of HD DTH i purchased a 32" Full HD LCD and Airtel HD Set top box with a hope to receive 5 times better picture & sound .
But after installation i was informed that only one HD channel is available in Airtel & for that i had to pay extra Rs 16.55 more . Beside this for all other SD channel my picture reduces to about 70-75% (approx). So As a result
after paying extra Rs 1250 for Airtel DTH, Rs. 16.55 pm for channel & paying more to purchase 32'' LCD, i am getting picture like 22" LCD.

the company should not launch the HD service with one HD channel. and it should be informed to the member of public/ customer at the time of advertisement.

Subrata Kundu. 21.10.10
[protected]@rediffmail.com
Airtel DTH has chosen to present its customers with this confusing bill. I am able to find any relation between the figures and seek your help in this. As per my understanding 25+200-136=89. But how come Airtel's fuzzy accountants derived an amount of 23 is a as big mystery as big bang theory. Can Airtel and its owner Mr. Sunil Bharti Mittal take the responsibility of presenting clear and concise bills to its customers, in which they are not overcharging and extorting money by such unfair and hidden means.

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