[Resolved] Airtel — UPC : VX542166 MNP SIM card not been activated even after 15 days | |||
I Submitted request for MNP On 22nd Jan From Vodafone and connection is disconnected from 29th of Jan. Since then activation of my number ([protected]) is not yet been done, Although executives being very help full from Mathikere ARC. They explained to me about some mess up with back end process and MR. Prathik is the person they coordinating with. They activated a invalid SIM number which is never provided to me and SIM provided to me was never activated. When ever we call to raise complaint on 198 or 121 executive also have been so negligable to respond and requested me to Dail 59059 from the SIM provided to me. How can one dail any number (except 911) when SIM is not registered and no network available? They never lodged a complaint also for this whole mess up they have done. I am into real troublesome situation as i have been using this number for more then 8 years and all my banking and other registration is done with this number. My day to day transaction has almost stalled, as its been more then 15 days from connection has been deactivated. Hence loosing this number is more then critical for me. Request your kind intervention and help me to get same number activated back on AIRTEL Services. Regards, Shashi Kumar [protected] Was this information helpful? | |||
Oct 24, 2016 Complaint marked as Resolved Verified Support Feb 14, 2013 Airtel Customer Care's response Namaste Mr. Kumar, This is to inform you that your concern listed on 13 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 16, 2013 Airtel Customer Care's response Namaste Mr. Kumar, We would like to inform you that your concern listed 13 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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Airtel — After 4 days sim card is not registered.
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