[Resolved]  Amaron Battery — Sub: Explode/Blast of Amaron battery -Reg

To.

The General Manager
Amaron batteries

Sir,


Sub: Explode/Blast of Amaron battery -Reg

Adverting to the above cited subject, Marine Fisheries Research and Information Centre, Ankola, Karnataka, India have purchased the amaron battery it is one of the world largest battery manufacturer company. The serial no. of the battery[protected], 80 AH, 12 Volt capacity Date 26th April 2007. All off sudden 8th Feb 2010 battery was exploded/blasted due to no reason, hence it will damage my computer UPS, and other equipments. Hence I request you kindly replace the new battery and full fill the lost during the ballast.

Thanking you
With best regards
Farm superintendent
MFRIC, Bela, Ankola- 581314 Karnataka
India.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The General Manager
Amaron batteries

Dear Sir,

Refer to subject, We SreeMuruga Agencies (C&F RAMCO Cements, SREEMURUGA Transports, Distributors of BHARTI AIRTEL LTD., Reliance Communications, & BLACK PEARL PROJECTS & DEVELOPERS PVT LTD.) We have been using AMARAON Batteries in most of our vehicles since long. We transport Cement from Tamilnadu to Kerala regularly. On 23/05/2015 a battery on one of our truck was exploded all of sudden while vehicle is running and vehicle got struck on midway, we replaced the battery and brought back the vehicle.We have made a thorough check of vehicle's charging system for any chance of Overcharging or any short circuit but it was found no faults. And same vehicle has been running with other battery till now with-out showing any faults. From this it is very clear that the battery was exploded due to some reason with the design or manufacturing fault. The serial no. of the battery AAH[protected](AAM-HW-NTX00D04R, 150 Ah, 12 Volt.battery was exploded due to no reason, and luckily there was no human injury and damage to the vehicle, Hence I request you kindly replace with new battery.

We have approached local distributor for the same issue but we did not get any positive responds. We are a regular customer of AMARON battery, at present most of our our vehicles are using AMRON Battery.
Being one of your valuable customer we expect your prompt action on this issue as earlier as possible.
Thanks & Regards,

Sankar Sasidharan
[protected]

SREEMURUGA AGENCIES
MAVELIKARA.
(C&F RAMCO Cements, SREEMURUGA Transports, Distributors of BHARTI AIRTEL LTD., Reliance Communications, & BLACK PEARL PROJECTS & DEVELOPERS PVT LTD.)

SUBJECTED ISSUE GOT RESOLVED.
THANKS FOR PROMPT ACTION FROM AMARON...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amaron
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    669
    Pending
    0
    Resolved
    105
    Amaron  Phone
    +91 40 2368 3000
    Amaron  Address
    5th Floor, Astra Towers, 12P, Kondapur, Hi-Tech City, Hyderabad, Andhra Pradesh, India - 500038
    View all Amaron contact information