[Resolved]  APC Inverter — battery replacement

Address:

Hyderabad, Andhra Pradesh

Never buy a product of APC. This is what I have learnt after purchasing two inverters. Two dealers/distributors in Hyderabad, Andhra Pradesh, India, told me that the company follows very unethical practices of not replacing the battery even within warranty period on flimsy and whimsical grounds. I am a victim of this fraud by APC. I have two years warranty as per the literature supplied at the time of purchase but they are now saying that it is only 18 months. I am a legal man but they are trying to cheat me. I am not going to leave so easily. I would file criminal cases of cheating against those reponsible if driven to the wall of not replacing the defective battery. Both the call centre and the Rainbow Solutions whose representatives came to check my battery have categorically told me that it is within the warranty period and that they would replace it within one week. Suddenly they told me that it is not within warranty. I strongly recommend that no person should buy APC products and I am collecting details of persons who were cheated by APC. APC should be taught a lesson and see that their company is closed in India. Viswanath Ex.Principal Secretary to Chief Justice