[Resolved] AVA Merchandising Company / Foce Watches — Substandard Watches | |
I've bought 2 pairs of FOCE His & Her wrist watches from AVA Merchandising Company in Oct'07. The watches were found to be defective. I'd the asked for a replacement which they promptly did. The second set of watches they'd sent was also found defective. These were also replaced with another set. Unfortunately the third set was also found dead. I then got these watches checked with a local watchmaker who to my utter dismay informed me that the watches are not worth I'd paid and that these have poor quality circuits. So I checked with the company to give me something from their catalogues of equivalent value as a replacement against these duds. They were reluctant earlier but later agreed to replace them. I've been following up with them since the last 3-4 weeks and haven't been able to elicit a positive response from the company. However I'm still chasing them... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I too facing the same problem.I had booked the order to Indiatimes in Jan-09. I received Wrist watch on dt.21/02/09 & found that the Male watch is defective. I have lodge the compliant immedaitely to Indiatimes customer care but till date no feedback received from them.
Reply
I had the same problem.
I purchased a FOCE watch from the spicejet onboard sale.
One returning home, i realised the watch was defective.
The number 3, in roman numerals, was missing one of the lines, making it a II ..
I would to know how i complain against this, and to whom?
the watch is still under warranty and i reside in New Delhi.
please help.
I purchased a FOCE watch from the spicejet onboard sale.
One returning home, i realised the watch was defective.
The number 3, in roman numerals, was missing one of the lines, making it a II ..
I would to know how i complain against this, and to whom?
the watch is still under warranty and i reside in New Delhi.
please help.
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