Bharat Gas — Harresment for new connection of LPG cylinder
The complaint is against the Company as per the Delears information.
1. For new connection the dealer is forcing to take a hot plate , if we saw him a bill of new purchased hot plate , they ask to have inspection at the cost of Rs.150/- . They will pushing the matter on next day to next day.
2. If I able to convince the dealer they ready to give me the connection stating to avail a folloing scheme complusary
1.5 Kg of Rice at the cost of Rs.400/- (The quality of rice is of the third quality)
2.1 Kg Tea -of chalu brand- Rs.185/-
3.Lighter of Rs.100/Rs.200 ( quality of lighter is third class) where we can get the lighter of good quality in cost of just Rs.50/-
4.Instollation charge is Rs.100/- where no body is comes for installation.
5.and other charges.
The cost including two cylinder and the deposit comes to just Rs2300 app. where including scheme it will comes to Rs.3500/- and the margin avail by dealer is Rs.1200/- per connection.
Taking about the Hotplate in market the 4 burner hot plate comes at cost of Rs.2500 to Rs.3000 where delares are charging Rs.4000 to Rs.4500/-.
When we asked the dealer about it they tell us that all the things have been designed by the BHARAT GAs Company it self and they are forcing us to do so.
You are requested to let me clarify about the same or justify all the things.
I am also writing this to the Consumer Care Depart to look in to the matter and do the needful
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+91 22 2271 XXXX
LPG Business Unit, Bharat Petroleum Corporation Limited, Bharat Bhavan II, 5th Floor4 & 6 Currimbhoy Road, Ballard Estate, Mumbai, Maharashtra, India - 400001
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