[Resolved]  Airtel Landline — billing dispute

Iam using airtel landline plus internet.For the june billing date my phone & internet was disc frm their end as of non pymnt.As it was settled frm airtel collection dept., i made the 1000 rs/- as they asked me to do so.In the latest invoice they are charging 200/- for reactivation ? plus whole month bill charge as i dnt hv dial tone & no net access.I received a sms frm airtel fixedline tht this month "bill will not be generating" & did nt even got the bill.When i got a call from airtel that bill 790/-rs is due.I got shocked as per sms no bill generation & no bill delivered to me.Iam calling customer service from 28 june getting number of ref nos.{21536698, 21371812} & run arounds. Today a supervisor {deepak} who was very rude At last gave me waiver of 100 RS/- only.? Why should i pay for the whole month when i dnt have a dial tone no acces to internet & on top of that reactivation fee of 200rs/-? I never requested to disconnect my service.They did that.If they are treating consumers like this then i have to look for any other provider.I will discontinue all airtel services.PLEASE HELP ! I AM NOT DENYING TO PAY, BUT I SHOULD BE CHARGED CORRECT AMOUNT.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel Landline — BILLING DISPUTE

Iam using airtel landline acct no. 13636229 plus internet.For the june billing date my phone & internet was disc frm their end as of non pymnt.As it was settled frm airtel collection dept., i made the 1000 rs/- as they asked me to do so.In the latest invoice they are charging 200/- for reactivation ? plus whole month bill charge as i dnt hv dial tone & no net access.I received a sms frm airtel fixedline tht this month "bill will not be generating" & did nt even got the bill.When i got a call from airtel that bill 790/-rs is due.I got shocked as per sms no bill generation & no bill delivered to me.Iam calling customer service from 28 june getting number of ref nos.{21536698, 21371812} & run arounds. Today a supervisor {deepak} who was very rude At last gave me waiver of 100 RS/- only.? Why should i pay for the whole month when i dnt have a dial tone no acces to internet & on top of that reactivation fee of 200rs/-? I never requested to disconnect my service.They did that.If they are treating consumers like this then i have to look for any other provider.I will discontinue all airtel services.PLEASE HELP ! I AM NOT DENYING TO PAY, BUT I SHOULD BE CHARGED CORRECT AMOUNT.
i want to ask that is the airtel services available in sector 48, Noida-201301.
i am interested in getting an airtel landline.
regards
vineet
my landline number is[protected] and i had made payment but still not credited
trn no Bil/[protected] on 28/10/2010 through ICICI net banking account
my landline number is[protected]/ 002 / 003 / 004 /
payment is paid in cash date 6 may 2011, airtel off rdc raj nagar ghaziabad
please urgent
my landline number is[protected]/ 002 / 003 / 004 /
payment is paid in cash date 6 may 2011, airtel off rdc raj nagar ghaziabad
my phone number not work, customer care not response very very very long time call
in customer care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information