Comments
SIR, I AM THE RESIDENT OF MAYUR VIHAR PHASE 1...POCKET 5, A ILLIGAL TAILOR SHOP IS RUNNING IN OUR NEIGHBOURHOOD USING DOMESTIC ELECTRICITY CONNECTION AS COMMERCIAL, SHOPS ADDRESS IS FLAT NO- 399, POCKET 5 MAYUR VIHAR PHASE 1. DELHI 91.ITS TIMMING IS INCREASING DAY BY DAY AND WE ARE FACING NOISE POLLUTION ALSO THIS DISTURBING OUR KIDS STYDY. PLZ SOLVE THIS PROBLEM.
Sir,
I want to vacate Chamber No.113 Lawyers'Block. Saket immediately. Please
disconnect my Mete No.21484503 installed on 12/07/2012. Category Non Domestic, in my name:K.S.Balashankara, Chamber No.113, Lawyers'Chamber Block,
Saket Courts, New Delhi-110017, immediately. I had paid first bill amount.
The electricity charge be deducted from the security amount and give me the
cheque for the remaining amount. I will collect the cheque personally.
Please disconnect the electricity immediately.
New Delhi K.S.Balashankara
Advocate
Ph: [protected].
I want to vacate Chamber No.113 Lawyers'Block. Saket immediately. Please
disconnect my Mete No.21484503 installed on 12/07/2012. Category Non Domestic, in my name:K.S.Balashankara, Chamber No.113, Lawyers'Chamber Block,
Saket Courts, New Delhi-110017, immediately. I had paid first bill amount.
The electricity charge be deducted from the security amount and give me the
cheque for the remaining amount. I will collect the cheque personally.
Please disconnect the electricity immediately.
New Delhi K.S.Balashankara
Advocate
Ph: [protected].
To, Date:30.10.12
The BSES Yamuna Power Ltd.
Radhu Place, New Delhi-110092
Sub: - Complaint against electricity bill no.[protected], CA No.[protected]
Dear Sir/Madam,
I would like to inform you that raised bill from 28.07.12 to 04.10.12 against bill no.[protected] Is not raised as per Tariff structure. Bill has been raised just for 507 units in @ Rs.4.80/unit, however it should be raised as 0-200 units @ Rs. 3.7/unit, 0-400 units @Rs. 4.8/unit etc. as mentioned below bill page. Bill photocopy has been enclosed for your reference. Kindly correct the bill as per tariff structure that will effect total bill amount. Your immediate response will help to solve the amount variation problem.
Best Regards,
Vishal Singh([protected])
B-52, Old No, -11, KH No.-194,
IIIrd Floor, L Type, Gali No-3
East Vinod Nagar, New Delhi-110091
The BSES Yamuna Power Ltd.
Radhu Place, New Delhi-110092
Sub: - Complaint against electricity bill no.[protected], CA No.[protected]
Dear Sir/Madam,
I would like to inform you that raised bill from 28.07.12 to 04.10.12 against bill no.[protected] Is not raised as per Tariff structure. Bill has been raised just for 507 units in @ Rs.4.80/unit, however it should be raised as 0-200 units @ Rs. 3.7/unit, 0-400 units @Rs. 4.8/unit etc. as mentioned below bill page. Bill photocopy has been enclosed for your reference. Kindly correct the bill as per tariff structure that will effect total bill amount. Your immediate response will help to solve the amount variation problem.
Best Regards,
Vishal Singh([protected])
B-52, Old No, -11, KH No.-194,
IIIrd Floor, L Type, Gali No-3
East Vinod Nagar, New Delhi-110091
Date: 31st oct 2012
To,
BSES Anti-Power theft team,
Sub: Illegal use of Electricity Power at GH 5/7 Flat No. 209 TO 224 Meera Bagh Paschim Vihar New Delhi-110087
Dear Sir,
Kindly note that illegal use in my meter section please check meter area
Thanks,
Yours Sincerely,
Laxmi Narayan
To,
BSES Anti-Power theft team,
Sub: Illegal use of Electricity Power at GH 5/7 Flat No. 209 TO 224 Meera Bagh Paschim Vihar New Delhi-110087
Dear Sir,
Kindly note that illegal use in my meter section please check meter area
Thanks,
Yours Sincerely,
Laxmi Narayan
My CA No.[protected] and CRN No. [protected], the bill dated 18/10/2012 has not given slab benefit of first 200 units @ 3.70, I have charged first 890 units @ 4.8and next 150 units @ 6.40. Why it is so. I am supposed to get slab benefit. Kindly look into it and regenerate my bill.
Thanking you.
Raja Ram Sharma
C-1/8B, Rama Park,
Uttam Nagar,
New Delhi-59
Mob: [protected]
Thanking you.
Raja Ram Sharma
C-1/8B, Rama Park,
Uttam Nagar,
New Delhi-59
Mob: [protected]
Applied for new connection(no. [protected]), no response even after one month.
To,
The BSES Limited Distt.center janakpuri vikaspuri
New Delhi-110087
Sub.: Complaint Against Electricity Bill CRN No. [protected]
(Regarding excess bill for the month of july & September)
Sir/Madam,
This is with reference to the complaint against electricity bill. The above meter is in the name of Tuntun Poddar vide connection no.Meter no.22929352and CRN No.: [protected] gurdish kaur, gurdev plot no.45 A (SF) OM VIHAR UTTAM NAGAR WEST MAHESH VIHAR PHAS-2, MANDIR, New Delhi-110041. We received the electricity bill for the period of 05.07.2012 to 04.09.2012 and I got shocked when I saw the bill i.e. for Rs 3, 930.00. Since the time the meter was installed we never got the such big bill. Last bill, which I was paid for the month of MAY and July 2012 was for Rs. 800/-. This is excess billing is done due to not proper reading taken by the executive authorized for this area. Amount billed for 548 units which was consumed from the SEP 2012. But all the units consumed shown in this above period and bill charged at higher rate of Rs. 4.80 per unit. I am domestic consumer and my electric consumption is very low. Therefore you are kindly requested to please correct/rectify the bill so that I can able to make the payment immediately.
Thanking you,
Yours truly,
(gurdish kaur)
Mobile No. [protected]
The BSES Limited Distt.center janakpuri vikaspuri
New Delhi-110087
Sub.: Complaint Against Electricity Bill CRN No. [protected]
(Regarding excess bill for the month of july & September)
Sir/Madam,
This is with reference to the complaint against electricity bill. The above meter is in the name of Tuntun Poddar vide connection no.Meter no.22929352and CRN No.: [protected] gurdish kaur, gurdev plot no.45 A (SF) OM VIHAR UTTAM NAGAR WEST MAHESH VIHAR PHAS-2, MANDIR, New Delhi-110041. We received the electricity bill for the period of 05.07.2012 to 04.09.2012 and I got shocked when I saw the bill i.e. for Rs 3, 930.00. Since the time the meter was installed we never got the such big bill. Last bill, which I was paid for the month of MAY and July 2012 was for Rs. 800/-. This is excess billing is done due to not proper reading taken by the executive authorized for this area. Amount billed for 548 units which was consumed from the SEP 2012. But all the units consumed shown in this above period and bill charged at higher rate of Rs. 4.80 per unit. I am domestic consumer and my electric consumption is very low. Therefore you are kindly requested to please correct/rectify the bill so that I can able to make the payment immediately.
Thanking you,
Yours truly,
(gurdish kaur)
Mobile No. [protected]
To,
The BSES Limited,
New Delhi
Sub.: Complaint Against Electricity Bill CA No.[protected].
Sir/Madam,
This is with reference to the Complaint against electricity bill. The
above meter is in the name of Smt.Kushma Rana connection CA No.:
[protected], FF, K-2, 205, SANGAM VIHAR NEW DELHI(110062)
We are facing the issue that, in one cycle we received a bill of
100-200 Rps & in next cycle we received bill of[protected] Rps still
the starting of connection.
In first cycle bill is around 230Rps
Second time it is around :-2510Rps
Third time :- 100Rps
This time:- 5827Rps
We received the electricity bill yesterday and I got shocked when I
saw the bill i.e. for Rs 5827.
It is not at all possible to consume for us to use of total 997 unit
in two months, as most of the days we are out of town & also we don't
have Ac, cooler. This is excess billing need to be checked properly at
your end which can be due to not proper reading taken by the executive
authorized for this area. Therefore you are kindly requested to please
correct/rectify the bill and take necessary action.
We tried to make the complaint on your customer care number
([protected]), but all goes in vain as your customer service
representative denied to register our complain and state that what has
been bill provided all are correct and we are not going to accept any
complain. This very embarrassing that your customer service
representative are not responding properly.
You request to kindly consider the request and advise
Regards
Shakti Rana
[protected]
The BSES Limited,
New Delhi
Sub.: Complaint Against Electricity Bill CA No.[protected].
Sir/Madam,
This is with reference to the Complaint against electricity bill. The
above meter is in the name of Smt.Kushma Rana connection CA No.:
[protected], FF, K-2, 205, SANGAM VIHAR NEW DELHI(110062)
We are facing the issue that, in one cycle we received a bill of
100-200 Rps & in next cycle we received bill of[protected] Rps still
the starting of connection.
In first cycle bill is around 230Rps
Second time it is around :-2510Rps
Third time :- 100Rps
This time:- 5827Rps
We received the electricity bill yesterday and I got shocked when I
saw the bill i.e. for Rs 5827.
It is not at all possible to consume for us to use of total 997 unit
in two months, as most of the days we are out of town & also we don't
have Ac, cooler. This is excess billing need to be checked properly at
your end which can be due to not proper reading taken by the executive
authorized for this area. Therefore you are kindly requested to please
correct/rectify the bill and take necessary action.
We tried to make the complaint on your customer care number
([protected]), but all goes in vain as your customer service
representative denied to register our complain and state that what has
been bill provided all are correct and we are not going to accept any
complain. This very embarrassing that your customer service
representative are not responding properly.
You request to kindly consider the request and advise
Regards
Shakti Rana
[protected]
प्रतिष्ठा में,
बीएसईएस
प्राइवेट लिमिटेड
विषय-बिजली के मीटर के तेज भागने की वजह से ज्यादा बिल आने की शिकायत एवं मीटर की जांच एवं ठीक करवाने हेतु निवेदन।
महोदया,
प्रार्थी पत्रकार राजीव कुमार निवासः सी-48, द्वितीय तल, संजय इंक्लेव, उत्तम नगर दिल्ली-110059 आपका ध्यान निम्न तथ्यों की ओर दिलाना चाहता है-
1-प्रार्थी का उपरोक्त आवास पर लगा बिजली का मीटर (मीटर संख्याः 21389728, सीए सीआरएन संख्याः[protected] तेज भाग रहा है।
2-बिजली के मीटर का बिल प्रार्थी द्वारा इस्तेमाल की जा रही बिजली से अधिक आ रहा है।
3-प्रार्थी को तेज भागते मीटर के कारण आर्थिक क्षति उठानी पड़ रही है।
4-प्रार्थी इस्तेमाल की जा रही बिजली से अधिक धनराशि का बिल भर पाने में सक्षम नही है।
विनम्र अनुरोध
प्रार्थी आपसे विनम्र अनुरोध करता है कि उसके तेज भागते मीटर (मीटर संख्याः 21389728, सीए सीआरएन संख्याः[protected] की जांच करवायी जाये व मीटर ठीक करवाया जाये, इस्तेमाल की गयी बिजली से अधिक धनराशि का बिल(जो बिल जमा कराया जा चुका है) से अतिरिक्त धन राशि को प्रार्थी के अगले बिल से कम करके समायोजित किया जाये। आपका आभार रहेगा।
प्रार्थी
राजीव कुमार
सी-48, संजय इंक्लेव, द्वितीय तल,
उत्तम नगर, दिल्ली-59
दिनांक- 30/11/2012
[protected]/[protected]
बीएसईएस
प्राइवेट लिमिटेड
विषय-बिजली के मीटर के तेज भागने की वजह से ज्यादा बिल आने की शिकायत एवं मीटर की जांच एवं ठीक करवाने हेतु निवेदन।
महोदया,
प्रार्थी पत्रकार राजीव कुमार निवासः सी-48, द्वितीय तल, संजय इंक्लेव, उत्तम नगर दिल्ली-110059 आपका ध्यान निम्न तथ्यों की ओर दिलाना चाहता है-
1-प्रार्थी का उपरोक्त आवास पर लगा बिजली का मीटर (मीटर संख्याः 21389728, सीए सीआरएन संख्याः[protected] तेज भाग रहा है।
2-बिजली के मीटर का बिल प्रार्थी द्वारा इस्तेमाल की जा रही बिजली से अधिक आ रहा है।
3-प्रार्थी को तेज भागते मीटर के कारण आर्थिक क्षति उठानी पड़ रही है।
4-प्रार्थी इस्तेमाल की जा रही बिजली से अधिक धनराशि का बिल भर पाने में सक्षम नही है।
विनम्र अनुरोध
प्रार्थी आपसे विनम्र अनुरोध करता है कि उसके तेज भागते मीटर (मीटर संख्याः 21389728, सीए सीआरएन संख्याः[protected] की जांच करवायी जाये व मीटर ठीक करवाया जाये, इस्तेमाल की गयी बिजली से अधिक धनराशि का बिल(जो बिल जमा कराया जा चुका है) से अतिरिक्त धन राशि को प्रार्थी के अगले बिल से कम करके समायोजित किया जाये। आपका आभार रहेगा।
प्रार्थी
राजीव कुमार
सी-48, संजय इंक्लेव, द्वितीय तल,
उत्तम नगर, दिल्ली-59
दिनांक- 30/11/2012
[protected]/[protected]
REMINDER 2
Please look in to my problem & send
New bill.
If some one else has to look in to my
problem please forward my mail
When some one consumes more
power you increase the load than
When I have not consumed any electricity for the last more than
six years why can't you decrease
the load on my request
Please help
Thanks
Sent from my iPhone
Begin forwarded message:
From: Renu <[protected]@yahoo.com>
Date: December 5, 2012 9:02:35 PM GMT+05:30
To: "brpl.[protected]@relianceada.com" <brpl.[protected]@relianceada.com>
Subject: Re: Your bill details:30112012
REMINDER
Sir
I request you again to help me in
reducing the load & send me new
bill at the earliest
Thanks
Sent from my iPhone
Sir
This is with ref to attached bill I am to
Inform you that premises is not in use
for last more than six year as you can
see from meter reading.
So please convert the load to minimum
possible load of 0.25kw or any other
Minimum valued allowed for no use.
Please help me in this regard since
I am old & send me renewed bill so
that I can pay immediately.
I have been paying all your bills regularly
though there was no use but now your
bill is too high so please decrease the
load and send me the new bill
Please reply back
Mob no [protected]
I tried your no given on bill but for
talking to exec. no one picks.
Please do help
Thanks
Sent from my iPhone
On Dec 4, 2012, at 12:20 AM, brpl.[protected]@relianceada.com wrote:
Dear Customer,
This is to inform you that Your Energy Bill for the current bill month is
attached with this mail.
In case you need any further clarification for the same, please do get in
touch with your
Nearest Division Office or call us at 3999 9707 .
For more Details Log onhttp://www.bsesdelhi.com .
Regards,
BSES
The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
On Dec 4, 2012, at 12:20 AM, brpl.[protected]@relianceada.com wrote:
Dear Customer,
This is to inform you that Your Energy Bill for the current bill month is
attached with this mail.
In case you need any further clarification for the same, please do get in
touch with your
Nearest Division Office or call us at 3999 9707 .
For more Details Log on http://www.bsesdelhi.com .
Regards,
BSES
The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
<30112012.PDF>
<Synergy English.PDF>
<Synergy Hindi.PDF>
Please look in to my problem & send
New bill.
If some one else has to look in to my
problem please forward my mail
When some one consumes more
power you increase the load than
When I have not consumed any electricity for the last more than
six years why can't you decrease
the load on my request
Please help
Thanks
Sent from my iPhone
Begin forwarded message:
From: Renu <[protected]@yahoo.com>
Date: December 5, 2012 9:02:35 PM GMT+05:30
To: "brpl.[protected]@relianceada.com" <brpl.[protected]@relianceada.com>
Subject: Re: Your bill details:30112012
REMINDER
Sir
I request you again to help me in
reducing the load & send me new
bill at the earliest
Thanks
Sent from my iPhone
Sir
This is with ref to attached bill I am to
Inform you that premises is not in use
for last more than six year as you can
see from meter reading.
So please convert the load to minimum
possible load of 0.25kw or any other
Minimum valued allowed for no use.
Please help me in this regard since
I am old & send me renewed bill so
that I can pay immediately.
I have been paying all your bills regularly
though there was no use but now your
bill is too high so please decrease the
load and send me the new bill
Please reply back
Mob no [protected]
I tried your no given on bill but for
talking to exec. no one picks.
Please do help
Thanks
Sent from my iPhone
On Dec 4, 2012, at 12:20 AM, brpl.[protected]@relianceada.com wrote:
Dear Customer,
This is to inform you that Your Energy Bill for the current bill month is
attached with this mail.
In case you need any further clarification for the same, please do get in
touch with your
Nearest Division Office or call us at 3999 9707 .
For more Details Log onhttp://www.bsesdelhi.com .
Regards,
BSES
The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
On Dec 4, 2012, at 12:20 AM, brpl.[protected]@relianceada.com wrote:
Dear Customer,
This is to inform you that Your Energy Bill for the current bill month is
attached with this mail.
In case you need any further clarification for the same, please do get in
touch with your
Nearest Division Office or call us at 3999 9707 .
For more Details Log on http://www.bsesdelhi.com .
Regards,
BSES
The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
<30112012.PDF>
<Synergy English.PDF>
<Synergy Hindi.PDF>
B-757, Madipur Colony, New Delhi-63 Ke Paas Khame Light Kharab Hai Thik Kare Kyoki Hamari Gali Main Chori Hoti Hai Isliya Aap Khame Light Thik Kare
from- Har Narayan Kasotiya
B-758, Madi Pur Colony, New Delhi-63
Mobel No-[protected], [protected]
from- Har Narayan Kasotiya
B-758, Madi Pur Colony, New Delhi-63
Mobel No-[protected], [protected]
BSES — for PF no
Dear Sir/Madam,I Osadullah having Emp ID 238208 wants to know my PF account no. Pl arrange to provide the same so that I can withdraw my PF.
U can contact ur company also to know ur PF number..
BSES — No power supply beyond 8 hours
I have made a complaint regarding no power supply on 18.1.2013 at about 6.40 am but no positive response from BSES BYPL authorities has so far been received to me my complaint no. is 382 and (online complaint nos. are [protected] (5:44 pm) and [protected] (6:22 pm). Kindly give me suggestion as in rainy day this problem repeated as they switch off the mainline.BSES — Street light BSES KNR B710 has not been working
Dear Sir,since last month's the Street light BSES KNR B710 has not been working.
Would require you immediate attention to get this repaired as soon as possible. Thanks & Regards
SURENDER BHARDWAJ
2A/19 Geeta colony 110031
I lived with my family at near Jhandewalan Mandir. We are facing lots of difficulties because of the electric department.
My dad is a flower man. One day from the electricity department one person came and asking for the bribery around 5 thousand from my dad. He refuses to provide it.
After few days later from that incident electricity bill we received is around 12, 000 Rs. When we went for asking why the bill is so much high they tell us that you’re electricity meter comes in the categories of Non – Domestic violence because of that your unit charge is around 13:50 Rs per unit.
My father already deposit 10, 000 Rs for removing the charge on him but they are still sending the bill with the high unit rates. My father submitted the complaint regarding it in the electricity office but still they doesn’t work on it. From the around 1 and half year they sending the increased unit bills to us. We have already got the NOC from the electricity department but still they have disconnected our light in Jan month and now they have send the 44000 Rs bill to us.
The electricity department said they have lost the deposited file of complaint as well. We have to submit it again. It is really frustrating sir.
The electricity department literally doing mental torched on my family.
We are not financially sound. We cannot pay this much amount of bill although without any reason.
Kindly help us in resolving this problem.
I am providing our connection details below :-
Name :- Ms. Lado
Billing Address :- W/0 Mr. Man Singh 10195/1 (G/F)
Jhandewalan Mandir, Ram Nagar Near Main Road Delhi =110005
District/ Division :- Shankar Road
Meter Status
Billing Period :- March – 13
Bill Date :[protected]
CA :[protected]
CRN No. [protected]
Energisation Date:[protected]
Meter Type :- 1PSK
Bill no :[protected]
Kindly look into it and revert me back on this email.
I am waiting for your response on it.
My dad is a flower man. One day from the electricity department one person came and asking for the bribery around 5 thousand from my dad. He refuses to provide it.
After few days later from that incident electricity bill we received is around 12, 000 Rs. When we went for asking why the bill is so much high they tell us that you’re electricity meter comes in the categories of Non – Domestic violence because of that your unit charge is around 13:50 Rs per unit.
My father already deposit 10, 000 Rs for removing the charge on him but they are still sending the bill with the high unit rates. My father submitted the complaint regarding it in the electricity office but still they doesn’t work on it. From the around 1 and half year they sending the increased unit bills to us. We have already got the NOC from the electricity department but still they have disconnected our light in Jan month and now they have send the 44000 Rs bill to us.
The electricity department said they have lost the deposited file of complaint as well. We have to submit it again. It is really frustrating sir.
The electricity department literally doing mental torched on my family.
We are not financially sound. We cannot pay this much amount of bill although without any reason.
Kindly help us in resolving this problem.
I am providing our connection details below :-
Name :- Ms. Lado
Billing Address :- W/0 Mr. Man Singh 10195/1 (G/F)
Jhandewalan Mandir, Ram Nagar Near Main Road Delhi =110005
District/ Division :- Shankar Road
Meter Status
Billing Period :- March – 13
Bill Date :[protected]
CA :[protected]
CRN No. [protected]
Energisation Date:[protected]
Meter Type :- 1PSK
Bill no :[protected]
Kindly look into it and revert me back on this email.
I am waiting for your response on it.
To,
The BSES Limited,
G-8 MAYA ENCLAVE, NEAR CLOCK TOWER
HARI NAGAR, JANAKPURI
NEW DELHI-110064
Sub.: Complaint Against Electricity Bill CRN No. [protected]
(Regarding excess bill for the month of January & February )
Sir/Madam,
This is with reference to the complaint against electricity bill. The above meter is in the name of mr. surinder chandna vide CRN No.: [protected] Billing Address- S/o mr.jai dayal chandna rz- 72/3D/ F/F left side pankha road mohan nagar D- block NEW DELHI- 110046. We received the electricity bill for the period of 26.12.2012 to 19.02.2013 and I got shocked when I saw the bill i.e. for Rs 4150.00. Since the time the meter was installed we never got the such big bill. Last bill, which I was paid for the month of[protected] to[protected] was for Rs. 1430/-. This is excess billing is done due to not proper reading taken by the executive authorized for this area.. I am domestic consumer and my electric consumption is very low. Therefore you are kindly requested to please correct/rectify the bill so that I can able to make the payment immediately.
Thanking you,
Yours truly,
(SURINDER CHANDNA)
Mobile No. [protected],
[protected]
The BSES Limited,
G-8 MAYA ENCLAVE, NEAR CLOCK TOWER
HARI NAGAR, JANAKPURI
NEW DELHI-110064
Sub.: Complaint Against Electricity Bill CRN No. [protected]
(Regarding excess bill for the month of January & February )
Sir/Madam,
This is with reference to the complaint against electricity bill. The above meter is in the name of mr. surinder chandna vide CRN No.: [protected] Billing Address- S/o mr.jai dayal chandna rz- 72/3D/ F/F left side pankha road mohan nagar D- block NEW DELHI- 110046. We received the electricity bill for the period of 26.12.2012 to 19.02.2013 and I got shocked when I saw the bill i.e. for Rs 4150.00. Since the time the meter was installed we never got the such big bill. Last bill, which I was paid for the month of[protected] to[protected] was for Rs. 1430/-. This is excess billing is done due to not proper reading taken by the executive authorized for this area.. I am domestic consumer and my electric consumption is very low. Therefore you are kindly requested to please correct/rectify the bill so that I can able to make the payment immediately.
Thanking you,
Yours truly,
(SURINDER CHANDNA)
Mobile No. [protected],
[protected]
Shri. Lalit Jalan
Chairman
Rajdhani Power Limited
BSES Bhawan, Nehru Place,
New Delhi - 110 019.
Dear Mr.Jalan,
I am Santosh Saini, My CA No. is[protected]. On 30th March 13 at around 10 am in the morning the electrity of my house has gone. I took it as a normal electrity cut but till 4pm when there was no electricity then I checked with my neibhours and came to know that there is no electricity cut after check at pole, I came to know that the wire is diconnected from the pole.
At 4.30 I called customer Care Centre No.39999707 which is given in my BSES Rajdhani Power Limited bill. The customer care executive after getting all the details from you has issued me complaint no.1147 and assured me that within an hours time my problem will be solved. Till 6 pm I didn't get any call no one has turned up. I again called at same no. at around 06.15 pm then the customer care executive told me that my area will not be handled by BSES Rajdhani I should call at another no. 3999808 which is not given in my bill. I called at the given no. and they have given me another complaint no. 1317 and assured me that my compalint will be attended on urgent basis and I will receive a call shortly. He has also told me that he is transferring my call to his senior to get the feedback whether I am satisfied with the service but there was no response.
At around 07.20 pm I again called on the same no. and asked them to transfer the line to their senior then the line was transferred to Mr.Akash, who has listen my complaint and then he has started reiterating that "I am not able to hear you if can hear me please again call customer care" I again called customer care and told them that I was talking to Mr.Akash but there was some disturbance in the line and he could not listen me, please connect me with him. That person has denied to connect with him and asked for the problem. When I started to tell him the problem he has already started reiterating the sentense " I am not able to hear you if you can hear me, please call customer care".
It is 08.40 pm neither anyone has solved by problem nor I got any call against my complaint. This is not first time, I had complaint earlier also about electricity failure about 4 months ago till date no response on that. I do not rember the exact date, otherwise I would have provided you details of that complaint also.
Is this the way BSES works and deal with the complaint. I would appreciate if I can get a justification why my complaint is not heared.
Looking forward for a favourable response not like your customer care response.
With regards
Santosh Saini
Chairman
Rajdhani Power Limited
BSES Bhawan, Nehru Place,
New Delhi - 110 019.
Dear Mr.Jalan,
I am Santosh Saini, My CA No. is[protected]. On 30th March 13 at around 10 am in the morning the electrity of my house has gone. I took it as a normal electrity cut but till 4pm when there was no electricity then I checked with my neibhours and came to know that there is no electricity cut after check at pole, I came to know that the wire is diconnected from the pole.
At 4.30 I called customer Care Centre No.39999707 which is given in my BSES Rajdhani Power Limited bill. The customer care executive after getting all the details from you has issued me complaint no.1147 and assured me that within an hours time my problem will be solved. Till 6 pm I didn't get any call no one has turned up. I again called at same no. at around 06.15 pm then the customer care executive told me that my area will not be handled by BSES Rajdhani I should call at another no. 3999808 which is not given in my bill. I called at the given no. and they have given me another complaint no. 1317 and assured me that my compalint will be attended on urgent basis and I will receive a call shortly. He has also told me that he is transferring my call to his senior to get the feedback whether I am satisfied with the service but there was no response.
At around 07.20 pm I again called on the same no. and asked them to transfer the line to their senior then the line was transferred to Mr.Akash, who has listen my complaint and then he has started reiterating that "I am not able to hear you if can hear me please again call customer care" I again called customer care and told them that I was talking to Mr.Akash but there was some disturbance in the line and he could not listen me, please connect me with him. That person has denied to connect with him and asked for the problem. When I started to tell him the problem he has already started reiterating the sentense " I am not able to hear you if you can hear me, please call customer care".
It is 08.40 pm neither anyone has solved by problem nor I got any call against my complaint. This is not first time, I had complaint earlier also about electricity failure about 4 months ago till date no response on that. I do not rember the exact date, otherwise I would have provided you details of that complaint also.
Is this the way BSES works and deal with the complaint. I would appreciate if I can get a justification why my complaint is not heared.
Looking forward for a favourable response not like your customer care response.
With regards
Santosh Saini
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Iam resident of pocket 5 mayur vihar phase 1, delhi 91.
a illigal tailor shop is running in our D D A residentiol area, this shop is creating problem day by day, from morning to night 12AM, WE are facing noise pollution.ELECTRICITY IS VERY PRECIOUS but this tailor using domestic connection as commercial, at night also he works there on the swing machine.this shops address is FLAT NO 399, POCKET 5 MAYUR VIHAR PHASE 1.