[Resolved] Credit Card — fraudulent transaction | |||
I hold ICICI credit card no. 5XXX1012 for past several years. Today at (November 23, 2012; 05:52:27 hrs.) I got SMS on my mobile stating that a transaction of 850USD at VUE*COMPTIA MRK. I was shocked to see this. I had not shared my card details with anybody and still somebody had done the transaction. I immediately reported to ICICI customer case and blocked the card. They logged service request (SR[protected]. Keeping my fingers crossed...Just Hope ICICI bank take action in time and take it up with MERCHANT AND CANCEL THE ORDER Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
"On <date 30.08.2009>, a fraudulent transaction was made from my credit card no. <card no [protected] >. I complained against the transaction to the bank immediately on receiving the SMS of the said transaction made for an amount of <Rs.7243/-,4146/-,3926/->. On the inquiries made by the bank, it was known that flight ticket were booked for <Nupur Walia,Ritu Walia, M.Sarkar, Rahul Singh > through <M/s VIA www.flightraja.com>. As I have no relation to the said persons nor I know them in any manner, I declare on oath that my credit card has been misused. Further, the bank had never allowed to punch in some password to prevent such transactions. Any information required to make a transaction using the card was all available and being provided by the bank itself. Now, the bank is asking for the said amount along with interest to which I am not liable at all. Hence, I request the concerned officer in this regard to look into the matter and the bank should waive the charges due to me in respect of this transaction. My contact no. [protected]"
Hi,
We have made a note of your contact details. We will contact you to address your concern.
Regards,
ICICI Bank Customer Service Team
We have made a note of your contact details. We will contact you to address your concern.
Regards,
ICICI Bank Customer Service Team
Citibank has refused to entertain my complaint.
This is a very serious issue.