[Resolved]  HSBC Credit Card — Credit Card Number [protected]

HSBC Credit Card — statement without issuing credit card

I had applied for HSBC life time free credit card in March2008.I recvd a sms that i will get my card within 7 working days, after few days I recvd a letter stating the wrong process of the credit card with a note that HSBC can not issue the card .It stands cancelled .But I started recving statements of the card .since then i had been constantly contacting HSBC thru mail(also attached the copy of rejection and statement).But now I have started revg calls from the collection agency.I had explained them I dont have the card but in reply as they are demading an amount of Rs.5400 .

Dear Sir,
I was the holder of credit card no [protected], but it expires on Dec'08 and I have not received any new card. This is the surprising matter that bills against this expired card no is raising by you continously. sir, I dont want the services from HSBC. Please stop sending this type o[censored]nreasonable bill.

Thanking You,

With regards,

Rajesh Pagaria.

HSBC Credit Card — FAULTY CREDIT CARD STATEMENTS WITHOUT ISSUING CREDIT CARD

The Abovementioned Bank, one of the reputed Credit Card Providers has been denying a basic right to the customer, i.e. Ensuring the Credit Card is given to the Customer before Sending out Credit Card statements.

On 23rd July 2010, I had requested for Blocking of my credit card since some confidential documents pertaining to the Credit Card details were misplaced. Immediately the Credit Card was hot listed and blocked. As per the billing cycle, I received the Credit Card statement for the Purchases made in the Month of July and the same was settled in Aug 2010. For the entire Month of Aug and Sept the Credit Card was in the "HOT LISTED" AND BLOCKED" status. Despite the same, the Bank has been sending Credit Card statements with Primary Card Numbers repeatedly changed and has been charging Money and late payment fees, whereas the customer doesnt even have the CARD in a WORKING status, nor has the bank ensured that the customer has a REPLACEMENT CARD. Till Today, 18th Sept 2010, the bank has sent two different Credit Card statements with different card numbers (Different from the Credit card number in July 2010) and has asked the customer to Honor the payment.

The customer infact in good faith made the payment and registered a complaint on 4th Sept 2010, stating that the late payment fees has been wrongly charged and the Credit card statements have been sent with a different Card number, whereas the customer doesnt even have the Credit card of the said number. The Customer complaint number filed was :[protected] on 4th Sept 2010.

Surprisingly on 13th Sept another Credit CArd statement was sent to the customer now with a new credit card number (Third one : original was xxxxxxxxxxx7539, changed to xxxxxxxxxx8991, changed to xxxxxxx3361). Again, the late payment fees was charged.

Today, I have personally called up the bank and the Bank Official (Manjit Singh ) has registered a complaint again, after profuse apologies that indeed the bank has done incorrect thing of not sending a card, of sendng a statement without a card being given and ofcourse of charging the late payment fees.
The said compalint reference number given today is[protected]. On requesting for speaking to a Senior MAnager on the floor,the Senior Manager denied to come online. Instead sent a message, that we shall study the case and get back by monday.

The So called Reputed bank has now for the last few months made it a practise to charge late payment charges, despite ensuring the payments are dropped on time. Last month, the ICICI bank cheque was dropped 10 days before the due date, however HSBC bank did not collect the cheque from ICICI bank. This i had personally checked to find out why are payments being charged for late payment.

I would like to register a complaint with the higher authorities that when I forced to pick up the cheque from ICICI bank to the HSBC Bank Executive, it was picked up after due date, despite droppin the cheques before due date. This seems to be a methodology to RECOVER "Annual Fees" which is for a platinum card customer given as a life time free card.

I am thoroughly disappointed with a Reputed bank like HSBC and would only ask other customers to bank with the said bank after due checks

Punita

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v=cB3vbb9Tx7E


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

https://www.consumercomplaints.in/?search=hsbc%20credit%20card&;page=2

http://articles.timesofindia.indiatimes.com/[protected]/hyderabad/28107457_1_credit-cards-hdfc-bank-hsbc-bank


https://www.consumercomplaints.in/?search=hsbc+bank

http://www.hsbc.com/1/PA_1_1_S5/content/assets/news/hsbc_11142002.pdf

Offers exciting opportunities to extend Household’s business model into countries and
territories currently served by HSBC.
Now ask yourself is this the Bank for you in India.

HELP STOP ABUSE OF CUSTOMER’S

in

India

So if you would like to contact me and send me your phone number I will call you personally. I will do all that I can to help you.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.com