[Resolved] Airtel Broadband — Delay in cheque refund | |||
Respected Sir/Madam, I purchased the Airtel Broadband connection around 2 and half months ago. But due to their own Mistake they refuse to provide me the connection after receiving payment of 1500 Rs. and doing wiring at my home as they told me that they arranged a connection for me by some illegal way but the tag got some technical problem. Now at the Airtel Broadband Office in Sahibabad (Rajendra Nagar)(Delhi/NCR) Mr.Vishvend(TSM), Mr. Kalra (TSM) Mr. Sachin Saxena(TSM)..etc. communicated to me about my cheque refund. These people just transfer my call to each other, but no one is providing me the Solution. Initially they told me that my cheque will come within 15 days, but even after 2.5 months, my cheque has not come. Please do some needful about my cheque refund, since these people in Airtel Office now not giving me the solution and they are just transferring my call to each other. Regards, Saurabh Malpani, D-4/5, RadheShyam Park, Rajendra Nagar, Sahibabad, Ghaziabad (Delhi /NCR), Mo.: [protected] Airtel Form No: 2346701 Airtel Office Address: Sector-5, Rajendra Nagar, Sahibabad, Ghaziabad(NCR) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Airtel — Airtel refusing the Refund for broadband
I have applied for a new Airtel broadband connection on 25th July, 2011. The CEF no. was 2792147. Mr. Vinod Kumar came to my place to collect the documents and I was told that I shall get the connection by 5th August, 2011. I also deposited one cheque for Rs. 500 (drawn on Citi bank with no. 799953). Today its been 6th September (more than 40 days have elapsed) and I am still waiting for the connection. I lodged several complaints by calling Airtel customer care (2062830, 2174246, 2653962 and a few more for which I don't have the complaint no.). Every time I was told that your request is being forwarded as priority and will get the resolution by next day. Airtel crossed heights of in-efficiency and did nothing.Rs. 500 have been debited from my account. This money is the so called installation fees and i am ashamed to state which never happened. I lodged a complaint for the refund and they told me that the amount will be refunded by 12th September which has not happened till date.
When i called up today, I was told that as you have not deposited any amount, you will not get any refund. This is disgusting. Guys, please suggest me how to handle this situation?
Please suggest how to proceed with this. I want my money back.
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Airtel - Broadband — Delay in giving Refund
I am living in Chennai at Villivakkam.I have applied for broad band connection by paying a deposit of Rs.1000/-but since the signal was almost non existent in my locality I was unable to get connection and after two days of non stop complaint from me nobody bothered to do anything and the broad band connection was not functioning at all. Hence I cancelled and they registered new complaint ignoring my old compliants.After 3 days they removed the entire set from my home. In spite of my repeated mails they are yet to refund my deposit and to add insult to injury they have sent be bill for 22 days and also charged for calls whereas no telephone instrument was installed in my house.I have reported to Nodal officer and they have registered my complaint under register number 2396700 but nothing is happening.I request you to kindly help me to get my refund.