[Resolved]  First Flight Courier Service — DELIVERY OF CONSIGNMENT AFTER THREE & HALF MONTHS.

Dear Sir,
A packet of wt 20 gm where some useful and important documents were there delivery from ICICI bank Mumbai on 23rd Sept-08 to me at Damanjodi-Orissa through First flight. But the agent delivery the same to some other person in my town. After detail verification i came to know that the packet was delivery on 30th sept-08, but not to me. when contact with the local agent he did not agree more ever told that you might be lost the packet some where else. When i show him the consignment copy where my signature was faurd and packet was delivery to some one. No body from the local agent and from the regional office {AT BERHAMPUR ( ORISSA ) } care to listen my complaint. So i approach the matter to ICICI back for a duplicate document where they advise me fto register a FIR near local police station and a affidavit has to be done along with FIR copy. So before i register my complain near police station i formaaly request the local agent to verify the matter finaly otherwise everybody will be in trouble. When he know that i am going to police station then he search the letter and handed over the same to me after three and half month delay.
so this is the history of First Flight Courier service company who are not taking care of letters and even not in a mood to listen to coustomers complains.
Thanking you.
HK TRIPATHY, QR.NO-B/513, SEC-3
consignment no- B22457757
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Go to Consumer Forum for bad services.
Hello Sir, I am Lokesh Gocher, Sir my Pan Card not received pan card has been dispatched dated :-23/01/2009 which is bill.no ZB7825183 Please sir My problem solve it soon.


Address:- GCA Marketing (P) Ltd. Near Uco Bank Pili Kothi Hospital Road, Baran(Raj.)325205
sir,
we have ordered an item from home shop18, that is a juicer with a mixer from the last 3 months.
but we have not got till now. when we asked to that place they told that the courier boy may have returned back from your home after not getting you.But as for our concern this may not have happened.
so, we are facing problems due to this.
plese told me my deleviry statuse
Hello Sir, I am lAKSHMI, Sir my Pan Card not received pan card has been dispatched dated :-12/02/2010 which is bill.no ZB7605579.

First Flight — Package delivery not done after two attempts

Hi,
I have been waiting for my courier through First Flight (CC6783121). I never received the same and the reason given on the First Flight website is that "Address Insufficient". Matter of fact is
1) First flight courier agency in hyderabad never called me to confirm the address in case they have difficulty in finding it.
2) First flight contact no: +[protected] in hyderabad is never answered when I tried calling.
3) The same courier has been sent to me couple of weeks back, but same story.
4) I receive all the other posts, couriers in the same address.

Can anyone help put some light on careless courier agency and the agony and pain that customer has to take due to their negligence.

Regards,
Rahul
Consignment Number : C92584178
Booking Date : 15-Mar-2011
Origin : Chennai
Destination : Madurai
Status : Pending
Delivery Status /Reason : local holiday Dt : 16/3/11

Kindly arrange to dispatch the Consignment- Most Urgent

Regards,
Gopal
Manager, Accel Frontline Services, Madurai
Hand Phone : [protected]
I ordered an item on HomeShop18.com and the item was shipped quite in time by the company. The FirstFlight Berhampur service was pathetic. They rang me up for delivery of the product. I stayed back at home waiting the whole day. The parcel did not arrive. I rang up their number[protected] a reliance fixed phone probably and after two attempts in 30 minutes interval, one answered. The item which should have been delivered on my doorstep was required to be collected from their office 8 kms from my residence. FirstFlight is very bad.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    First Flight Couriers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    3357
    Pending
    0
    Resolved
    611
    First Flight Couriers Phone
    +91 52 2394 4444 [Lucknow]
    +91 40 3944 4444 [Hyderabad]
    +91 80 3379 9999 [Bengaluru]
    First Flight Couriers Address
    D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
    View all First Flight Couriers contact information