[Resolved] DishTV — DishTV very poor service | |
Dear Sir/ Madam, I’m Vijay Krishna Srivastava from Guwahati and I purchased DishTV connection of 3months subscription scheme as on 25/April/2008. After couple of weeks, I’m continuously facing “No access / Signal not found” problem apart from this problem I’m also in problem of their customer care services of such a reputed group. Whenever I call at [protected] (East region) they never pick their customers calls only one line is repeated continuously “this week is for Hera phere movie order your demand movie” but I ever get the line of their customer executive to tell my problem & this phone line is chargeable also, so after 15-20 minutes of wait I’ve to cut my phone from my side. This is really a very good service of Zee network enterprise for their main customer because they know they the existing customer is in their hand, so it is good not to hear their problems. When I call at DishTV Toll free Airtel mobile no. of Nodia, they pick the phone but ask me to hold the line but after that no reply for a long time and finally they disconnect the line from their side. So this is the Goodwill of Zee network / Dish TV. I mail to dish TV number of times regarding my problem of “No access / Signal not found” which was solved but again after few days it repeated itself. This is my final e-mail to Zee network enterprise / DishTV else I’ve to prepare myself for suit a file in consumer form. I’ve a proof against your customer care executive regarding holding the customer for a longtime and disconnect the line as I record it in my mobile phone. -Vijay Krishna Srivastava VC – [protected] House No. 05, Naharani Path, Last Gate, Dispur, Guwahati-6 Mob. No. 0-[protected] / 0-[protected] e-mail: vijay.[protected]@rediffmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
270 Comments | |
Comments
Hi
I am Jayaram.
I bought Dish TV set-top box.
VC number [protected].
It was installed in Bangalare at my residence.
I am in Mumbai doing my masters.
Since my parents didnt know how to recharge and pay for the monthly subcription, I sent a cheque from my Mumbai Bank account to Dish TV.
I sent it by register post, this was in Dec 2008.
They sent a mail stating that they cannot accept outstation cheques.
They said they would courier the cheque back to me.
They ddi not courier the cheque and instead have deposited the same cheque in bank in March 2009.
I told the bank to stop payment and return the cheque to Dish TV.
They clearly held onto the cheque that they were supposed to return and later have deposited the same stealthily.
I have evidence for each statement mentioned above in the format of e-mails from their customer care, bank transactions.
Please take due action.
Regards
Jayaram
I am Jayaram.
I bought Dish TV set-top box.
VC number [protected].
It was installed in Bangalare at my residence.
I am in Mumbai doing my masters.
Since my parents didnt know how to recharge and pay for the monthly subcription, I sent a cheque from my Mumbai Bank account to Dish TV.
I sent it by register post, this was in Dec 2008.
They sent a mail stating that they cannot accept outstation cheques.
They said they would courier the cheque back to me.
They ddi not courier the cheque and instead have deposited the same cheque in bank in March 2009.
I told the bank to stop payment and return the cheque to Dish TV.
They clearly held onto the cheque that they were supposed to return and later have deposited the same stealthily.
I have evidence for each statement mentioned above in the format of e-mails from their customer care, bank transactions.
Please take due action.
Regards
Jayaram
my vc no. is[protected] the msg on the screen is card refresh error and recharged error pls help my problem
i renewed dish tv from gandhinagar which issued receipt of ahmedabad letter, my son has finfish biard exam and renew for 500 hundred but result is zero no any services from dealer what is the requirement of this co. in customer world no body is reply we very sorry ya through 500 rupees card is also not returnable. pl. do needful in this mattere as m.k.desai sector 21 on[protected]
They have are having hopeless service
When I submitted complaint of my disk Alignment they promise to close the complaint within 48 hours & they close it but without sloving the problem no body came to rectify the problem & next day when I called I was informed as per their records it has been solved
When I submitted complaint of my disk Alignment they promise to close the complaint within 48 hours & they close it but without sloving the problem no body came to rectify the problem & next day when I called I was informed as per their records it has been solved
I regret to say that DISH TV is providing the worst service I have ever seen. in V.c. No.[protected] I made complaint to correct the signal strenght but inspite of several compliants not a single person came to attend it even after the lapse of nearly two months.
Please refer complaint Nos. 21366784, 21461119, 21402317, 21510639, 21703073 and 21851890.
K. VInod
Please refer complaint Nos. 21366784, 21461119, 21402317, 21510639, 21703073 and 21851890.
K. VInod
Very Bad Service
DishTV — not updating the pay account
My account is not maintained after jan.09. I do not my balance money .adding of alacarta pack is not done after many sms.Signals are not clear. My VCC no. is [protected]. We have subscription of 1 year, after 5 -6 month we are facing problems with dish TV, like no signal, conditional access. Why conditional access occurs, we have one-year subscription. When we complain customer care no. 1 channel become conditional access. Slowly slowly most of the channels become conditional access. Please take action about it. We have paid for all these channels after that conditional access shown………………………&he...⇄
DishTV — regaining the amount lost during recharge
I (binod kumar roy) am subscriber of DishTV (VC number [protected]).I had renewed my DishTV Subscription on(11/05/09) and paid Rs.500. by mistake this amount got credited to some other person vcNO. i.e.[protected]. so please return this amont to my accont.I SHALL BE THANKFUL TO YOU.
DETAILS OF RECHARGE VOUCHER
voucher no.[protected]
DishTV — Website not working
Hi,I recently tried to create a user on www.dishtv.in website. I faced many problems while creating the user.
After I provide my VC No. and STB No., it generates a User Id and automatically populates information like the Name of the Customer, Address and Mobile No. All the information getting populated is incorrect. I somehow managed to edit the Address and Mobile No., but I was not able to update the Name. By default it gives a name "Mr. Bhurkunt Dalubhai".
When I called Customer Care for some channel activation, the support person said that my mobile No. is registered but this DishTV connection is not on my name. This is strange!!!
So, Below are the main problems with DishTV
1. www.dishtv.in website does not work. The company earns that much that it can create a good website for customers.
2. Why do Customer Care have incorrect details about my DishTV connection?
I hope my problems will be taken into consideration.
Dear Sir,
My vc no. is [protected]... we are facing too much problem in 4 to 5 months. Customer care are very busy all time and they do not receive the call, I have expencess 30 to 40 Rs. in customer order only but no body talk. I have no faith in customer care...
In power cut we are facing so, many problem. My setop box is not working when light come it blinks only ... 20 hous after its LED constant. This is not right thing pls Pls check and confirm in my mail id.
Colours, Bindas, UTV MOVIES again gone what are u doing ...
Pls checkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk.....⇄
Priti.
My vc no. is [protected]... we are facing too much problem in 4 to 5 months. Customer care are very busy all time and they do not receive the call, I have expencess 30 to 40 Rs. in customer order only but no body talk. I have no faith in customer care...
In power cut we are facing so, many problem. My setop box is not working when light come it blinks only ... 20 hous after its LED constant. This is not right thing pls Pls check and confirm in my mail id.
Colours, Bindas, UTV MOVIES again gone what are u doing ...
Pls checkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk.....⇄
Priti.
DISH TV should be banned and fined for harrassing customers. Poor consumers do not have so much time that they could fight with these giant monsters who are harrassing customers at all possible places. Their customer service is cheap and useless - UNQUALIFIED IGNORANT FOOLS. THeir dealers are ignorant... they have no right to be there in the public domain. Supreme Court should do something about this.. I hope some supreme court judge is harrassed by the customer service of the DISH TV.. maybe then he will pass a ruling...
Shahrukh Sucker is promoting a suckie brand... booooo
Shahrukh Sucker is promoting a suckie brand... booooo
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Dish TV (complete system ) a ZEE Network Enterprise — Services not delivered for what I paid
I purchased a complete system of Dish TV thru Paras Image Associates (p) Ltd 0n 23rd May 2008 for Rs.3990.37 only. This amount included subscription for MAXI channels( RS 2500.00 ). But the service provider ( ZEE Network )has almost withdrawn most of the popular channels without any notice. To get those channels again the co. is asking for more money and requests through SMS. It seems the company wants to make extra money by asking subscribers to use SMS and not delivering for which the co. has received payment in advance -this is not fair trade practice.D.S.Nagi
sub; No.[protected].